Black Hotel4.0 out of 5.0
Recent guest reviews
Hotel is ok room was a bit stuffy when we arrived but clean . Buffet dinner was hardly anything to chose from so disappointing and the worst part about this hotel is where it’s situated as it’s in middle of nowhere so we spent £200 plus in 3 days for taxis. Defo look at where your hotel is and book near the Vatican.
I booked a two night stay at this hotel. I told my mum and sister to Rome for the Christmas markets. When we arrived the room wasn’t ready despite calling ahead. When we eventually got into the room we were disgusted. The shower was mouldy, the ceiling and the grout as well. The mattress looked liked something out of a bin. The plug sockets were burnt out and the list goes on. I went to reception only for the receptionist to tell me he knew about it all and they didn’t have any other rooms available. No apology no nothing. We were stuck in a gritty hotel with no option but to stay. No offer of a refund or discount. Awful awful service. I did eventually get a replacement mattress but would avoid this place at all costs. The gym is out of order. The pool is stagnant and green. There is no coffee available in the rooms or in reception. Disgusting.
We stayed early December at the black hotel in Rome. Bedroom: 2 single beds mattresses pushed together instead of a double. The room was well heated and the shower was fantastic. Basic room but that’s all we paid for. Breakfast: you get what you pay for.. coffee/juice and a random selection of cold foods. Location: outskirts! Everything was a mission. If you’re on a budget and not using taxis then everything was a long walk! Closest metro was a couple of miles and bus stop was a 10 minuet walk.
Arrived at 10am straight from the airport to be told we couldn't go to our room till after 2.30pm. Dreadful arrangement. NO tea making facilities in the room. Also went to the the bar to be told no hot drink available. Too far from the centre of Rome. Be aware the taxi from the airport cost min €60 - €90. Use buses they are free. Metro only cost €1.50 to any stop. The hotel don't help you with any of this. NO quilts in the room only sheets on the bed. (In the winter)!!!!! Breakfast is terrible. Roll rock hard & old. Found loads of sick on the stairs, I formed reception, they took 2 hours to clear it up. Reception was grubby and staff quite impolite. Loads of cigarettes at the front door. No smoking area and a non smoking hotel ????? Would never visit again. NEVER A 4 STAR - ONLY A 2 STAR MAX
This hotel was perfectly adequate for our 3 night stay. The ONLY set back was the location. It was a 15 minute drive to the nearest metro station. Although there was a shuttle minibus in the morning, it was almost always full, which meant a taxi to the metro. Coming back from the city at night meant a taxi back to the hotel which ranged in price from 12 euros to 20 euros
I have read all the reviews before we went and I really didn't know what to expect. But I was pleasantly surprised. Our room was on the second floor and it was spacious and clean. The bathroom was big and very nice. Also I've noticed that people complain about the chains instead of doors on the closet but I actually kind of like it. It's like a curtain made of chains and it's very elegant. As for breakfast, there was a lot of choice, maybe not as much as we're used to for a 4 star hotel but enough for everyone to find something they like. The staff were very kind and helpful. And yes it is a bit far from the center but there is a free shuttle bus service that takes you to the nearest metro every morning. You have to reserve a seat in advance. And as for going back to the hotel you can take a bus 246 or 246P that stops right next to the metro and get off on the stop next to a supermarket. Now from there google maps will show some impossible routes but all you want to do is cross the big parking space and you'll see a road going up. That will take you close to the hotel.
Although yes I agree the hotel is a little dated we really enjoyed our stay! Was offered complimentary breakfast and the receptionist was really helpful! Cocktail training maybe needed as was given a black Russian with no coke... Not complaining but a little strong with no mixer haha.... If it was closer to rome centre we would defiantly stay again :)
Hotel not to bad but definitely not 4 * and needs a bit of renovation. Room cleaning every day . Dinner cost 15€ per person but there no what to choice so better go somewhere else . Breakfast usual sausages , eggs , cereals, croissants etc. Hairdryer in our room was broken , toilet seat broken. Sauna including in room price . Taxi from hotel to city centre cost 20-25 euro.
Stayed here during my vacation in Rome. The hotel was pretty ok, but definitely not worth 4 stars. The room seemed clean at first look, but actually there were stains on the bed covers and the mattress was stained and nasty. The bathroom had mold on the walls, which made bathing hard because i had to be careful not to touch the mold. The staff on the other hand was helpful and nice, the only complaint i have is that the receptionist didn't excatly know where we could buy bus tickets, which was a bummer because the hotel was so far from the city. Wouldn't recommend this hotel if you're not a fan of public transport or paying 20 euros for a taxi from the hotel to the city. The hotel served breakfast which was good except for the fact that they lacked in equipment to actually keep the food warm or cold, so bacon and eggs were cold and the yoghurts were warm if you didn't go to have breakfast immediately when it was first served. After all, the hotel was more like a 2 or 3 star hotel. For me personally this wasn't a problem, but since you have to pay 6 euros a night citytax for a "4 star hotel", me and my spouse couldn't help feeling a bit robbed.
You get what you pay for. The lift hasnt worked for months according to past reveiws even if they have an outside service lift. My bedroom was on top floor and the sloping concrete ceiling on my side of the bed was so low I had to bend over to get out which was awkward at night when you forgot. There was 4 clothes hangers in the smallest open wardrobe area that I have ever seen so we left most of our clothes in the cases. If I was booking tomorrow I would book something near one of the metro stations because the metro is so easy to use and you will save money and hassle in the end. "You get what you pay for"
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located in Aurelio, Black Hotel is within a 15-minute drive of popular attractions such as Campo de' Fiori and Castel Sant'Angelo. This 67-room, 4-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking. St. Peter's Basilica and Sistine Chapel are also nearby.
Start your day off right with a free buffet breakfast, served each morning from 7 AM to 10:30 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service.
All of Black Hotel's 67 rooms are soundproofed and have an array of amenities, including minibars, safes, and desks. Guests can enjoy free WiFi and satellite TV. Bathrooms have hair dryers, designer toiletries, and bidets.
Black Hotel offers a health club, a sauna, and a rooftop terrace. You can take advantage of free parking, along with an airport shuttle for a fee (available on request). Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.
Reviews from Trip Advisor
46% of guests recommend this hotelTotal of 892 reviews