Skip to main content
Beginning of main content

Black Hotel

4.0 out of 5.0

Recent guest reviews

Worst hotel I’ve ever stayed in. Old, dirty, the bed was like sleeping on concrete. No tea or coffee facilities in the room. The breakfast was disgusting. Our room was right next to where they serve dinner so my pregnant partner was unable to get an early night then they are hovering outside our door at 7am. Our fridge didn’t work, when reported to reception they said they’d have it fixed. When we returned after a day of sightseeing it was still broken. So unable to have a cold drink. We had to fill the sink up with water to try and keep our drinks cold. Was told no when I asked for more pillows so I could try and make the bed more comfortable for my partner. Air con didn’t work. But was able to have the window open for some fresh air as the window wasn’t a window at all it was basically a glass door that opened up to a disgusting ally way at the back of the hotel that smelt real bad and the window/door had zero security on it, someone could of easily just walked into our room, so was unable to leave it open throughout the night. This is NOT a 4 star hotel in the slightest. It’s a 2 star at best. The location is bad, it’s a 10 minute walk to the bus stop. Up and down very steep hills without paths. The way the Italians drive it’s not somewhere you want to be walking that’s for sure. Zero restaurants in the area. And then they have the cheek to charge €6 per person per day for city tax when their not even in the city centre. AVAOID THIS HOTEL! It will ruin your trip to Rome

We stayed here after being transferred from another hotel so it wasn't our original choice. However room was ok. Cleaned everyday, staff were friendly and the bar was ok. Transport links are not great but we walked the 2.5km to the metro most days which was an easy walk rather than get the hotel supplied minibus. I would stay here again.

We stayed here as part of a package deal so we unfortunately had no choice, but we read the comments before we went so we knew what to expect which helped prepare us. Travel: yes the hotel is far away from the center. We wanted to save as much as we could on traveling so we avoided taking a taxi and this is totally doable but bare in mind that traveling will take you about 45min into the city each day. The shuttle bus from the hotel to the metro is not free!! €1.50 at the camping grounds on the opposite side of Panorama gives you a bus ticket incl metro usage for 100min (so €3 per person per day to get in and out of the city). Catch bus 246/246P/247 (comes very 20min) to get you right to the entrance of the metro and then it takes you anywhere you want to go in the city with stops all around popular touristy places. FYI termini station has a bag drop if you want to leave your bags there for the day while you walk around the city to save traveling time between the airport and the hotel on the days you arrive and leave. The room: extremely basic but clean. Yes the toilet squeaks and the shower leaks! TV is only in Italian. There are really annoying chains that hang in-front of the closet that get in the way. Our room didn’t even have any windows! Felt like we were living in a prison cell with only 2 ceiling windows- which you can’t open when there is even the slightest drizzle, thus a stuffy room. BUT don’t spend all of your time in the hotel and you will be grand! Eat dinner out before you go back to the hotel, there aren’t any good places to eat around there and we felt safe walking to the hotel from the bus stop at night. Breakfast: cold hot dog sausages, cold scrambled eggs, cold pastries, breads, 2 types of cereal, yogurt, really good coffee and orange juice. I found it edible, at least something to kick you off in the morning. Staff: we only encountered 1 friendly person the entire 5 days we were there... The hotel grounds: I felt that the hotel was a little run down and has seen better days. None of the facilities were open but that’s okay because we were never there, but it feels like they make it 4 stars so that you can pay more tax but there is no benefit for this! I wish someone could take a star away from the hotel, it doesn’t deserve 4... All in all, be prepared and know what to expect and do your best to handle it if you can’t change your booking. If you are there to see the beautiful, romantic, magical city of Rome then this crappy hotel should just be a place to rest your head and tired feet at night. If you haven’t booked a room yet and are reading the reviews first- don’t book it... take something closer to the metro line at least!

We stayed at this hotel for 4 nights. it states that it is 4 star and I am not sure were they get that from. The reception staff are very unhelpful, however the bar man was wonderful and very nice. The room was basic and could do with some pain on the walls, the pillows if you could call it that it was more of a fried egg. The shower head had tap on it and because the shower screen was too small when you took a shower the floor was soaking wet. The hotel is in the middle of no ware, however they do run a shuttle but for us this was a disaster. The first morning it left without us and had to come back, the next day went without a hitch however on the third day we were left stranded as they said the bus was not working and we were left along with another couple standing in the middle of the street for over an hour when we finally got hold of the hotel they said they could not contact us which was rubbish as they had mobile numbers. Do not expect a hot breakfast either as each day it was cold, and that was us arriving on the time it opened. There was a very big positive, my partner dropped money in the room under the bed, and had not noticed that it was missing, we came in from being out and the cleaner had found it and left it on the desk for us, very surprised All in all if I return to Rome I will never stay at this hotel again, and I think it should be down graded.

The hotel itself isn't as bad as I'd thought it was going to be. The rooms were clean and couldn't fault that. The breakfast rooms were of a decent size and if they used them for the other meals and offered more choice then they'd have a pretty good chance of keeping guests happier as there arent a huge amount of places to eat in the area. (There's a McDonald's, a diner style restaurant and supermarket just at the bottom of the hill) The gym/swimming pool etc weren't in use and i think they're missing a trick here as it would be a great way of relaxing after a long day in the city centre. They have a shuttle bus which runs once a day to run you to the nearest metro station and back which is useful as it's a bit of a walk. If you miss this though you can grab a number 246 bus which will drop you off next to the supermarket. The metro is easy enough to navigate round - there's only two lines and the stops are all next to the main attractions. Just grab a 72hour pass. I get what people are saying - it does feel like you've walked into a strip club when you get there - even down to the music they play in the bar area but with a little bit of work (and a bit less black paint!) this place could be well worth it.

The hotel is what you would expect for a basic budget room , clean enough to sleep in . Nothing though in any way luxurious. Location for me was the main problem meant you were really stuck there on the night time . The barman was very friendly and jovial . He could maybe teach those qualities to the front of desk people who aren’t exactly laugh a minute and do the basic to help

Wish we had taken on board the reviews re location. Totally spoiled our trip to Rome...too far out of city, walk, bus & metro each night. The hotel itself provided a shuttle which was prebooked for morning runs to the metro👌 Rooms were ok, clean but no tea facilities, however walls very thin, can here a pin drop! Reception staff require to complete a welcome host course - not very helpful. Recommend to pay a little extra and stay central... save alot of time!

the hotel is situated in the middle of nowhere a 20-25euro taxi ride to city centre, there is little or no other way of getting into the city. we stayed here as part of a package for the scotland italy rugby game and will never be back. we were charged the 4star tourist tax (why on earth they think they are 4 stars beggars belief) and were also charged for 2 drinks (almost 40 euros) that we allegedly put on our room tab when in fact we paid cash for all our drinks from the bar. doesn't take a genius to work out if they charge every room extras they are ripping folk off. the rooms were poor with basic maintenance a necessity walls all covered in scuff marks (a basic clean would sort out ) the smell from the drains alone would put you off the hotel. staff were in the large very helpful and all spoke very good English. food was very basic with no 2 plates matching in the breakfast room, we had on every day to ask for food that had not been replenished or ask for plates bowls cutlery. not a pleasant experience.

I recently stayed with my wife and a group of friends at The Black Hotel, in Rome. We found the hotel to be clean and the staff very friendly and courteous. The rooms are basic but clean. Yes, some decoration and improvements are required but you get what you pay for and I couldn't complain. Breakfast was a good quality, nothing fancy but plenty of it. Bar staff were more than willing to wait up and serve you for as long as you wished. As a negative note, it is a way out of the city and a taxi will cost you anywhere from 20 to 30 Euros each way. Our first room was on the third floor, which has an interesting ceiling design that slopes towards the bed head. So if you're over six foot and have dodgy knees, you may have issues with bending down (just a light hearted, but accurate warning). However, as I said earlier I can't complain and would consider staying here again.

The hotel itself was not too bad, the room was fairly clean however it did need updating, the plug next to the only mirror in the room was loose so whenever we plugged anything in it would droop down and disconnect so we had to prop it up to keep the electricity going through - which was an annoyance but not a massive deal. The deal breaker was the customer service. Upon arriving at the hotel we were checked in fairly quickly but the female receptionist was rather cold and unwelcoming. We dropped our bags off and after 6 hours of travelling we really wanted to sit down with an alcoholic beverage at the bar and some food. There was one other couple sat in the bar area with drinks, we waited at the bar for a couple of minutes waiting to be served and three members of staff (including the female receptionist) were sat at the reception chatting away. I went over and politely asked if I could order a drink to be met with rolling eyes, a male member of staff hastily got up and came to the bar and explained rather abruptly that he doesn't look after the bar and that if I want a drink I should ask the receptionist, he said the bar opens at 16:00 so can only order beer and then served us our drinks anyway (even though he doesn't deal with the bar apparently?!!) food was also not being served until 16:00 (no sandwiches or small snacks which was a bit of a joke seeing as this place was literally in the middle of nowhere). So that was a terrible start and really not a great way to make first impressions. Breakfast was mediocre, there is hot breakfast however for my fellow brits don't expect bacon or big fat cumberland sausages - nope, the sausages are hot dog sausages cut in half and the only egg you get is scrambled. The coffee is nice though. We only stayed for two nights but the service stayed pretty much the same the whole way through, had to go to reception twice to ask for toilet paper because none had been provided in the rooms. After reading previous reviews on here about cleaning ladies allegedly stealing money out of the rooms I was quite eager to put our belongings in the safe provided, only to find out they charge 10 euro per night! The location this hotel is in is literally like a black hole, it's a 20 minute walk to the nearest station however only a 6 minute drive. BUT we were shocked to find out a 6 minute drive cost us 15 EURO with mytaxi and 10 euro with Uber so not cheap at all and will cost you a small fortune. I read on previous reviews that a free shuttle bus was offered by the hotel to the nearest train stations which was really handy, only to find out upon checking out that they charged us between 2 and 4 euro each, for each journey. The shuttles don't always leave at the time advertised as they were being changed to accommodate other travellers/traffic etc so if you are going to stay here and use the shuttles always check first thing in the morning as to what time each shuttle is leaving. So I definitely wouldn't stay here again and the only reason we did stay is because I booked the holiday through Wowcher and didn't have a choice in hotel. It was a shame really as the stay was booked for my partner's 30th birthday and I would have liked to ask the hotel to do something special for him in the morning but after the service we received within the first hour of being there I didn't even bother asking if they would do anything special for him at the fear of being met coldness and indifference yet again.

Via Raffaello Sardiello 18 Rome RM

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Aurelio, Black Hotel is within a 15-minute drive of popular attractions such as Campo de' Fiori and Castel Sant'Angelo. This 67-room, 4-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking. St. Peter's Basilica and Sistine Chapel are also nearby.


Dining

Start your day off right with a free buffet breakfast, served each morning from 7 AM to 10:30 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service.


Rooms

All of Black Hotel's 67 rooms are soundproofed and have an array of amenities, including minibars, safes, and desks. Guests can enjoy free WiFi and satellite TV. Bathrooms have hair dryers, designer toiletries, and bidets.


Property features

Black Hotel offers a health club, a sauna, and a rooftop terrace. You can take advantage of free parking, along with an airport shuttle for a fee (available on request). Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

46.0% of guests recommend this hotel

Total of 927 reviews