Best Western Hotel Astrid

This hotel is not right downtown in Rome. However, it is a very short walk to the tram that will take you to a Subway station. We booked through Delta Vacations and stayed here 8 nights. Mini fridge was refilled everyday with water, other beverages and snacks. Maid service was good. Shower very small, but not worth griping about. The people at the front desk are either very nice and helpful, or condescending and rude. It depends on the person and shift. Some of them can be rude when you ask questions, as if you are dumb for not knowing every detail and nuance of Rome. There is a 24 hour store next door where you can get snacks and other items you may need while staying there. Would definitely stay there again, despite the rude workers at the desk. Also, the included breakfast was quite good. As Americans, we were not as interested in eating cold cut style meat and cheese and other foreign guests, but we ate crossaints, yogurt and fruit every day. More variety would be nice, but I did not mind. There is also a machine where you can make yourself many different espresso drinks throughout the day. The free computers and printers were helpful as well.

I staid here for a night, with my daughter, in June, 28. We've choose this hotel for its position (near Stadio Olimpico). The staff (all the staff) is by excellency very professional, kind, warm and "accogliente"!!!!! The room was very clean, with free minibar and a beautiful view. I strongly recommend. Thank you very much for all.

This is a nice hotel with excellent location to the city; FCO airport is 22 miles away from the Hotel, about 45 minutes without traffic; We liked the fact was close to the train/tram station, we walked for about 3-5 to take the Tram -line2 (Ankara/Tiziano” stop) and get off at Flaminio Stop to take Line A to go to the Vatican or Rome city. Please note Tram tickets are sold in a kiosk on the street across the stop, its better to buy the 24h ($7.00 Euros) one if you're planning to use the metro/buses. the other ones only last 100 minutes. Price was moderate for our stay; The hotel also offer a breakfast buffet for $8.00 Euros, was not bad, they have different choices. They also have a shuttle service for $55.00 euros from the Airport to/from the hotel, this price its up to 3 people in a van. The common areas are well kept , rooms are not big but accommodate two people well, bathroom was okay too. Staff speak English well and were very attentive; There is free Wi-Fi available in the entire hotel; There are multiple restaurants and snack places around the area that are open late. The football stadium its also close to this place. You can feel free to walk late at night, we had no problems, plus the army its everywhere you go.

Firstly the only thing that is negative about this hotel is that the rooms are small, but perfectly adequate if you intend being out and about and come with all the usual facilities. It's an easy walk to the tram stop which takes you in to the centre and access to the tube network for sightseeing. The hotel was immaculate throughout and our room was spotless and cleaned daily. The room was at the front which overlooks the main road and had a juliette balcony with French doors. If you want it quieter then a room at the back may be better, but we liked to see a bit of life and whilst it's busy it wasn't too noisy. The breakfast is excellent, good coffee, situated in very pleasant dining room on the 5th floor with city rooftop view. There's opening doors and a few outside tables too. Shower was good and a free (non alcoholic) mini bar re-stocked daily. We loved the art - deco style elevator and there's a rather grand marble staircase accessing the floors. Much nicer than the usual decor. Helpful staff and would definitely return and stay here.

We have just returned from a 4 day stay in Rome. The hotel Astrid was lovely - it isn't a 5* luxury hotel but we knew that when booking - but when you leave your hotel room at 09:00 hours and return around midnight a 5* hotel was not required. The staff were very helpful especially the gentleman who worked on reception through the day (forgotten his name) he answered all our questions, booked the Vatican for us and gave us advice when we needed it. The local area had a couple of great little gems of the real Italian feel and the tram is just at the end of the road with a 2 minute ride into the city. Breakfast was cereal, meats, cheeses, pastries, etc. just what we needed when we were filling up on pasta, pizza and Galato all day. If you want a simple, clean, friendly hotel not in the centre of Rome but very close this is your place!

well,first we were highly disappointed with the family room given to us,it was small and bathroom door lock was not there ,thn the reception person next day chnged our room but we had to stay seperate in 2 rooms .The hotel was far from city centre,first walk 5 mins,catch a tram,thn catch a metro,The breakfast wasextremely bad and our kids skipped it altogether..highly overpriced ,they charged more than 1000 euros for 4 nights .wifi connection was too weak so no use.

What a shame that the positives were far outweighed by the negatives! Efficient check in but no offer to assist with our luggage even though we had to climb steps to reach the rather antiquated lift. (More of that later). On reaching the room we were shocked to find that there was absolutely no drawers for our clothes just hanging space in the wardrobe so if you choose to stay here I would advise you not too bring too many clothes as you will have nowhere to put them! When we queried this with the manager we were told that this is mainly a business hotel and most people only stay one night so they don't need as much space! Breakfast was adequate but nothing special and the hotel was situated about twenty minutes from the Vatican and around thirty from the Collosseum by public transport. However the biggest faux pas that was made was the non-arrival of the taxi that we had booked to take us to the station. Having been delayed just a few minutes by the small and antiquated lift, we arrived in reception to discover that the staff had allowed other guests to drive off in the taxi that we had booked leaving us without means to get to the station! The incredible thing was that they couldn't understand why we were so angry. Fortunately we were able to get a second taxi but arrived at the station with little time to spare. So all in all, there are many other hotels in Rome in which you can stay so don't bother with this one!

We chose the BW Astrid for its price, but its location is quite decent: just a short 7- or 8- euro taxi ride into the main tourist areas of Rome (Colosseum, Pantheon, etc), and sitting next to the Tiber river. The hotel has decent sized rooms, in-room coffee makers, and the wifi is free although it can be spotty. Breakfast on 5th floor is standard fare - cold cut meat, cheese, breads, cereals etc. if you are 1 or 2 people see if you can take one of the two small tables out on the balcony. My room was a fair size, clean, and faced out to the river which meant it could be loud with the windows open - but I was fine with the noise except late at night. One small desk, one small and not too comfortable chair, and a hard bed (which I like). Service was good. So, no complaints. If you want higher end this is not your hotel; if you want decent and at a decent price, it's good.

Spent 9 nights in this hotel mid March. Room was clean, staff was friendly. Minifridge was packed every day with bottled water and snacks: complimentary of the hotel. Breakfast was practically free, 1 euro per person, but was great, mainly the same but good quality food and great varioty, iIncluding great coffee and fruits. And what a magnificent view from the 5th floor of the breakfast area on Tiber river! Location is good, not too far from the city centre, 3 tram stops to Piazza del Popolo and metro station Flaminio, but there is plenty of transportation around to reach different areas of the city. Also proximity to the river prompts for a beautiful walk along Tiber. As for the taxi beware that Astrid is located outside of Rome standard 48 euro fare for taxi ride to airport, but it costed us 50 euro by pre-ordering taxi service on line at Samarcanda Taxi ( service was great). I liked the location because of actually feeling the life of Real Rome, and not the touristic one just 3 stops away: grear supermarket, eateries and a toystore nearby.