Best Western Hotel I Triangoli4.0 out of 5.0
Recent guest reviews
Modern clean hotel for a good price. Family of three stayed for a week. Helpful cheery staff Not far from airport and good for Rome and the beach in Ostia. €70 a night without breakfast. Good Bar and restaurants in walking distance and a McDonalds not far. Hotel also has residence attached which is good if you travel with a dog.
Quite nice location. Neat and Clean. Good service. Has an attached restaurant. Also, a couple of good restaurants nearby, Courteous and cooperative staff. Rooms have air-conditioners, making life easier in hot summer of Rome. But, slightly away from the ancient city of Rome. WiFi is available only in Lobby, not in rooms.
We stayed here for two days as part of a tour and were disappointed. I have stayed in a large number of different hotels around the world and I have learned that one needs to be a lot less demanding, by way of service, from hotels in Europe compared to those in South east Asia, South Asia or the Middle East. Nevertheless, one still has certain expectations from 4 star hotels, many of which that were not met during my stay. Let's start with the positives : Room sizes are very reasonable. Cleanliness in terms of sheets, towels etc was good. There are two lifts which are always easy to access. The location is far from the city and not close to the Airport either but that shouldn't come as a surprise given it's been well documented on other reviews and easy to evidence on Google maps. It took us between 45 - 60 euro and between 45 to 80 minutes every time we took a taxi to areas in old Rome eg the Colosseum. However, a number of other significant issues: 1) no electricity in the room because of some circuit tripping issues. There was Only one person at the front desk who seemed overworked fielding checkins, checkouts and maintenance issues. It took him 90 minutes to come upstairs to fix the circuit board despite reminders. 2) flush not working in WC on the morning of check out day. The front desk person just said there is not much he can do as there is no admin until after our check out time at 9 am. For such a basic amenity in a hotel, there were no contingency option, no solutions offered, no apology - just an expectation for guests to grin and bare it 3) the key card would malfunction frequently. In the two day stay, there were three occasions where I had to go down to 'reset' the card 4) the Rain-shower did not work in the washroom 5) the attitude of the staff made even basic reasonable requests seem like one was asking for a lot. I believe the hotel needs to really sensitise its staff to the simple fact that hotels exist because of guests and that the staff need to improve their attitude towards the well being of their guests. And perhaps increase the quality of the basic systems (flushing systems, key card systems, electricity systems) and number of front office people so that they are able to do a bit more for guests.
Even if they supply all basic supplies including tea and coffee at the room, they fail at some points of cleaning (very dirty walls for exemple). Breakfast with very little options of healthy food. Ask for the capuccino at the coffee station because the american coffee is just horrible.
No free wifi in the rooms. The breakfast layout was too basic, may be this is for group reservations but still could have been better. The rooms are spacious and comfortable. Hotel is clean and decent though.
service was excellent, people were very nice and helpful, clean room and restaurante, located in good place, free parking, close to Rome center, nice restaurants in neighborhood. wi fi was in rooms and lobby.
Very clean, helpfull staff, reasonable prices for long stay, close to the beach, shopping restaurants are available all around. the complex is very secure and it has secure parking lot even though Italy is secure. I recommend this facility for families
The hotel itself is very nicely renovated, clean, and the staff is friendly. However, it is difficult to get to unless you have a car, transit isn't an option. There is a shuttle option to the airport and downtown, but both cost money and need to be booked in advance (at least 24 hours for airport).
New feel, clean and well run. Nice Hotel. For us, it was out of the way for visiting Rome by public transit and getting to the airport. Overall, if I was on a business trip nearby I would recommend this hotel.
We arrived yesterday for four night and are staying in one of the apartments which is very nice and has everything you need and we also have breakfast included, For €55 per night for two people, Will be staying here again when we come back to Roma
Reviews from Trip Advisor
80% of guests recommend this hotelTotal of 427 reviews