Cleanliness issues: It is time to throw away the existing shower curtain and replace it with a new, clean one. The one hanging was dirty along the bottom 4 inches. Upon arrival, there was a wad of hair in one of the trash cans, like someone had cleaned out a hairbrush. The walls in the sink area, and in the toilet area, were splattered with something brown and gross. I'm glad I brought my own hair dryer because the one attached to the wall looked grimy. The towels were pretty skimpy. I know it sounds petty, but the lotion provided in a wall dispenser smelled old.
Plus side: the employees we encountered were friendly and helpful, but a bit hard to understand. The beds were comfortable and the pillows were great!