Rockaway Best Western

"The staff was lovely. The mattress was comfortable. There were a few issues with our room. The sink wasn’t clean when we arrived. Could have been a backup? The door handle for the cabinet under the sink fell off in my hand. It would be nice if the front doors had an automatic option for opening as it is challenging to enter when your hands are full."

"This is our go to place when visiting our grandkids. Clean and the king suite gives us room to relax. The breakfast is good hot selections that vary by the day. There is staff right there to help keep things clean and help with any questions we may have. It is just a refreshing take on handling your customers with love and respect. I do not see that at every hotel. Kudos to Rockaway Fairfield Inn & Suites. We will definitely be back!"

"Very disappointed in this hotel. To begin, this property does not have an elevator. We were given a room on the second floor, and my father-in-law had to climb a steep, concrete staircase and we had to drag all of our luggage up. This is the only time I've seen a hotel with more than one floor not have an elevator. In the room, the TV remote was not working properly. I called the front desk and they said someone would be up shortly to help resolve the issue. No one came and after an hour, I just gave up. The breakfast was ok. It was just like any other hotel breakfast. Nothing special, but not bad. Just not a lot of hot choices."