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Recent guest reviews

Ballantyne is a great escape. I was here on business but was able to take advantage of the spa and enjoy some relaxation treatments.

Awesome

The property has the reputation of being first class. Our stay was great. Everyone was helpful and cheerful.

Amazing room, staff, grounds and food. We felt secluded and far away from the world, even though we were close to anything in Charlotte. We will definitely go back

The staff was very friendly and efficient. The hotel and rooms inside were very clean

Beauty, luxurious hotel. Such a nice getaway! I had a room with a balcony and golf course view. I highly recommend it. The only downside is that this hotel did not provide promotions or discounts for healthcare providers. I am a physician in the area and I needed to get away for a little bit as COVID-19 cases in Charlotte have been rising. When I asked the person at the front desk if they offer promotions for healthcare providers, she matter of factly said no. I find this hard to believe.

Cleanliness location the new decor was great. Stayed last 7yrs ago. The updates were fantastic

Very nice place, clean, and all staff were very friendly, the only thing I didn't like was that there was no coffee maker in the room, but besides that the place was excellent.

Nice hotel, very clean, great staff. Good location!

Ballantyne Commons Pkwy Charlotte NC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Located in Ballantyne within a short stroll of The Amp Ballantyne, The Ballantyne, A Luxury Collection Hotel, Charlotte is within a 15-minute drive of SouthPark Mall. This 244-room, 5-star hotel has 2 indoor pools along with a full-service spa and a restaurant.


Dining

Enjoy a bite to eat at Gallery Restaurant, the hotel's onsite restaurant. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a continental breakfast is served for a fee each morning from 6:30 AM to 1:00 PM.


Rooms

55-inch LED TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and designer toiletries, and pillowtop beds with Frette Italian sheets ensure a restful night. Minibars, free weekday newspapers, and free local calls are also standard.


Property features

Guests of The Ballantyne, A Luxury Collection Hotel, Charlotte have access to a full-service spa, 2 indoor pools, and a 24-hour gym. Free valet and self parking are available, and there's also a free area shuttle. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a spa tub.

Room options

Deluxe Room, 2 Queen Beds, Balcony

2 Queen Beds | Sleeps 4

Deluxe Room, 1 King Bed, Balcony

1 King Bed | Sleeps 2

Grand Room, 2 Queen Beds, Balcony, Park View

2 Queen Beds | Sleeps 4

Deluxe Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Guest reviews for The Ballantyne, A Luxury Collection Hotel, Charlotte

Everyone (15) Business (5) Couples (2) Family (5) Other (2)
5
Business Business

Ballantyne is a great escape. I was here on business but was able to take advantage of the spa and enjoy some relaxation treatments.

By on Oct 2, 2023

Review comment responded on Oct 3, 2023

Dear Maribel, Thank you for choosing The Ballantyne, A Luxury Collection Hotel, Charlotte and sharing your experience. We are thrilled to know we exceeded your expectations and that you enjoyed an excellent spa experience. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Alan GrantHotel Manager

3
Everyone

By on Jul 24, 2023

Review comment responded on Aug 15, 2023

Dear Catherine, Thank you for your review. Your total satisfaction is always our top priority; therefore, based on your rating, we are disappointed if we did not provide you with the exceptional stay that we want for every guest. We hope to have a future opportunity to restore your confidence in us.George BeattieDirector of Rooms

4
Everyone

By on Jul 23, 2023

Review comment responded on Aug 15, 2023

Dear Earline, We are pleased your stay was enjoyable, and we want to thank you for your nice rating. All of us at The Ballantyne, A Luxury Collection Hotel, Charlotte look forward to your next visit.George BeattieDirector of Rooms

5
Everyone

By on Jul 8, 2023

Review comment responded on Jul 29, 2023

Dear Kathryn, Thank you so much for the perfect rating of your time at The Ballantyne, A Luxury Collection Hotel, Charlotte. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area.George BeattieDirector of Rooms

5
Everyone

By on Mar 28, 2023

Review comment responded on Apr 22, 2023

Dear Katherine, Thank you for letting us know your visit to The Ballantyne, A Luxury Collection Hotel, Charlotte was perfect in every way. We appreciate you being our guest, and we look forward to welcoming you again soon.George BeattieDirector of Rooms

4
Everyone

By on Oct 24, 2022

Review comment responded on Mar 3, 2023

Dear Monique, Thank you for sharing the nice rating about your experience at The Ballantyne, A Luxury Collection Hotel, Charlotte. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.George BeattieDirector of Rooms

5
Everyone

By on Aug 16, 2022

Review comment responded on Nov 20, 2022

Dear Zinaida, It is wonderful to know you enjoyed everything about your time at The Ballantyne, A Luxury Collection Hotel, Charlotte, and that we exceeded your expectations. We appreciate your fantastic rating and look forward to seeing you again soon. George Beattie,Director of Rooms

5
Everyone

By on May 24, 2022

Review comment responded on Nov 20, 2022

Dear Jermaine, Thank you so much for the perfect rating of your time at The Ballantyne, A Luxury Collection Hotel, Charlotte. It is always a pleasure to know when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area.George Beattie,Director of Rooms

5
Family

Awesome

By on Dec 5, 2021

Review comment responded on Dec 5, 2021

Dear Oleksandr, thank you for taking the time to share that your stay at The Ballantyne, A Luxury Collection Hotel, Charlotte was perfect in every way. We are pleased you enjoyed our Southern hospitality and resort amenities here in the heart of Charlotte, North Carolina. Experiencing a welcoming and relaxing environment throughout your visit is our top priority. Thank you for choosing us, and we look forward to hosting you again. Luciano Bengardino, Director of Operations

5
Everyone

By on Nov 1, 2021

Review comment responded on Jan 7, 2024

Dear Edwin, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We hope you will make The Ballantyne, A Luxury Collection Hotel, Charlotte your home away from home whenever your travels bring you to our area.Alan GrantHotel Manager

The Ballantyne, A Luxury Collection Hotel, Charlotte

10000 Ballantyne Commons Pkwy, Charlotte, NC 28277
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