The Ballantyne, A Luxury Collection Hotel, Charlotte

5.0 star property
Suburban hotel with 2 indoor pools and a full-service spa

Choose dates to view prices

Photo gallery for The Ballantyne, A Luxury Collection Hotel, Charlotte

View from property
2 indoor pools, seasonal outdoor pool, cabanas (surcharge)
3 bars/lounges, lobby lounge
Cottage, 4 Bedrooms, Balcony | Frette Italian sheets, premium bedding, pillowtop beds, minibar
3 bars/lounges, lobby lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Hot Tub

Explore the area

View in a map
10000 Ballantyne Commons Pkwy, Charlotte, NC, 28277
  • Place, The Amp Ballantyne
    ‪6 min walk‬
  • Place, Reclining Bulls Statue
    ‪14 min walk‬
  • Place, Ballantyne Country Club
    ‪16 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪21 min drive‬

Room options

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(16 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(11 reviews)
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Balcony

9.2 out of 10
Wonderful
(7 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed, Park View

10.0 out of 10
Exceptional
(29 reviews)
  • 355 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Grand Room, 2 Queen Beds, Park View

9.8 out of 10
Exceptional
(16 reviews)
  • 355 sq ft
  • Park view
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 2 Queen Beds, Balcony, Park View

9.0 out of 10
Wonderful
(2 reviews)
  • 355 sq ft
  • Park view
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed, Balcony, Park View

9.0 out of 10
Wonderful
(2 reviews)
  • 797 sq ft
  • 1 bedroom
  • Park view
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed, Balcony, Park View

10.0 out of 10
Exceptional
(2 reviews)
  • 1195 sq ft
  • 1 bedroom
  • Park view
  • Sleeps 2
  • 1 King Bed

Cottage, 4 Bedrooms, Balcony

  • 3671 sq ft
  • 4 bedrooms
  • Sleeps 8
  • 4 Double Beds

Grand Room, 1 King Bed, Balcony, Park View

9.8 out of 10
Exceptional
(13 reviews)
  • 356 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 2 Queen Beds, Park View (Mobility/Hearing Access, Roll-In Shwr)

  • 355 sq ft
  • Park view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds (Hearing Accessible)

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 2 Queen Beds, Park View (Mobility Accessible, Tub)

  • 355 sq ft
  • Park view
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed, Park View (Mobility Accessible, Tub)

  • 355 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed, Park View (Hearing Accessible)

  • 354 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Balcony, Park View (Mobility Accessible, Tub)

  • 797 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed, Balcony, Park View (Hearing Accessible)

  • 355 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 354 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Hearing Accessible)

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Charlotte

Located in Ballantyne within a short stroll of The Amp Ballantyne, The Ballantyne, A Luxury Collection Hotel, Charlotte is within a 15-minute drive of SouthPark Mall. This 244-room, 5-star hotel has 2 indoor pools along with a full-service spa and a restaurant.

What's nearby

  • The Amp Ballantyne - 6 min walk - 0.3 miles
  • Reclining Bulls Statue - 14 min walk - 0.8 miles
  • Ballantyne Country Club - 16 min walk - 0.9 miles
  • Carowinds Theme Park - 10 min drive - 11.6 miles
  • Spectrum Center - 20 min drive - 18.5 miles

Getting around

  • I-485 - South Blvd Station - 6 min drive
  • Charlotte Station - 22 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 21 min drive

Restaurants

  • ‪Circle K - ‬9 min walk
  • ‪Summit Coffee - ‬9 min walk
  • ‪Harriet's Hamburgers - ‬3 min walk
  • ‪Fly Kid Fly - ‬4 min walk
  • ‪Bad Daddy's Burger Bar - ‬4 min walk

About this property

The Ballantyne, A Luxury Collection Hotel, Charlotte

Suburban hotel with 2 indoor pools and a full-service spa
Guests of The Ballantyne, A Luxury Collection Hotel, Charlotte have access to a full-service spa, 2 indoor pools, and a 24-hour gym. Parking is available for USD 20 per night (USD 30 per night for valet parking), and there's also a free area shuttle. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
55-inch LED TVs come with cable channels and first-run movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and designer toiletries, and pillowtop beds with Frette Italian sheets ensure a restful night. Minibars, free newspapers, and free local calls are also standard. Housekeeping is available on request.
A 24-hour health club and complimentary bicycles are featured at the hotel. 2 indoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a hot tub, a sauna, and a 24-hour fitness center.

Children under 13 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 1 mi
  • Free RV/bus/truck parking on site
  • Uncovered self parking on site (USD 20 per night; includes in/out privileges)
  • Uncovered valet parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 14 to 40 for adults and USD 6 to 15 for children
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gallery Restaurant
  • Outdoor Pool Bar
  • The Ryal

Things to do

  • 2 indoor pools
  • 24-hour health club
  • Art gallery
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Hot tub
  • Piano
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • 2 indoor pools
  • Children's games
  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • Playground
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 29 meeting rooms
  • Computer station
  • Conference center (6,230 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Handrails in stairways (36 inches high)
  • Hardwood flooring in public areas
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Magnifying mirror
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 3 buildings
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2001
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Frette Italian sheets
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • First-run movies
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Office
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are recommended to download the property's Marriott Bonvoy App mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 50.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 14 to 40 for adults, and USD 6 to 15 for children
  • Uncovered self parking fee: USD 20 per night (in/out privileges)
  • Uncovered valet parking fee: USD 30 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and window guards.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from April to October.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ballantyne Luxury Collection
Ballantyne Luxury Collection Charlotte
Ballantyne Luxury Collection Hotel
Ballantyne Luxury Collection Hotel Charlotte
The Ballantyne Hotel Charlotte
Ballantine Resort Charlotte
Ballantyne Hotel Charlotte
The Ballantyne A Luxury Collection Hotel
The Ballantyne a Luxury Collection Hotel Charlotte
The Ballantyne A Luxury Collection Hotel Charlotte
The Ballantyne, A Luxury Collection Hotel, Charlotte Hotel
The Ballantyne, A Luxury Collection Hotel, Charlotte Charlotte

Frequently asked questions

Are free cancellation options available at The Ballantyne, A Luxury Collection Hotel, Charlotte?

The Ballantyne, A Luxury Collection Hotel, Charlotte provides free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Ballantyne, A Luxury Collection Hotel, Charlotte?

As of Dec 3, 2025, prices found for a 1-night stay for 2 adults at The Ballantyne, A Luxury Collection Hotel, Charlotte on Dec 14, 2025 start from $279.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of The Ballantyne, A Luxury Collection Hotel, Charlotte?

This hotel is situated in Ballantyne within a short 8-minute walk of The Amp Ballantyne. You'll also find CSA OrthoCarolina Sportsplex and Carolina Place within a short drive.

Will I be able to park at The Ballantyne, A Luxury Collection Hotel, Charlotte?

Yes, uncovered valet parking is offered for USD 30 per night with in/out privileges. Accessible parking, free RV/bus/truck parking, and bicycle parking are also available.

Is there a spa at The Ballantyne, A Luxury Collection Hotel, Charlotte?

There is a full-service spa available for guests to enjoy and services include hot stone massages, sports massages, detox wraps, and reflexology.

Does The Ballantyne, A Luxury Collection Hotel, Charlotte feature a casino?

No, The Ballantyne, A Luxury Collection Hotel, Charlotte doesn't have a casino.

Is there an indoor pool at The Ballantyne, A Luxury Collection Hotel, Charlotte?

Yes, this hotel has 2 indoor pools as well as an outdoor pool and a hot tub. The seasonal pool is normally open from April until October.

What do couples enjoy most about The Ballantyne, A Luxury Collection Hotel, Charlotte?

There are many amenities for couples at this hotel, including 2 indoor pools and a poolside bar plus some guestrooms feature fireplaces.

Does The Ballantyne, A Luxury Collection Hotel, Charlotte have a hot tub?

Yes, this hotel has a spa tub.

Does The Ballantyne, A Luxury Collection Hotel, Charlotte feature a restaurant that includes a breakfast menu?

Yes, The Ballantyne, A Luxury Collection Hotel, Charlotte serves continental breakfast for a surcharge each morning at Gallery Restaurant.

Does The Ballantyne, A Luxury Collection Hotel, Charlotte allow pets to stay free of charge?

No, pets aren't allowed at The Ballantyne, A Luxury Collection Hotel, Charlotte though service animals are welcome.

Does The Ballantyne, A Luxury Collection Hotel, Charlotte have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to The Ballantyne, A Luxury Collection Hotel, Charlotte?

The closest major airport to The Ballantyne, A Luxury Collection Hotel, Charlotte is Charlotte-Douglas Intl. Airport (CLT), which is 19.2 mi away (21 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is around 24 mi away.

Are there rooms with balconies that I can book at The Ballantyne, A Luxury Collection Hotel, Charlotte?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy park or golf course views.

Does The Ballantyne, A Luxury Collection Hotel, Charlotte host weddings?

If wedding bells are in your future, take advantage of the wedding venue at The Ballantyne, A Luxury Collection Hotel, Charlotte.

The Ballantyne, A Luxury Collection Hotel, Charlotte Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 767 out of 1003 reviews
Rating 8 - Good. 138 out of 1003 reviews
Rating 6 - Okay. 52 out of 1003 reviews
Rating 4 - Poor. 26 out of 1003 reviews
Rating 2 - Terrible. 20 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Love it!
Stayed 2 nights in Aug 2025

10/10 Excellent

Patty, Hampshire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Angel

Traveled with partner
Liked: Amenities, property conditions & facilities
For the most part everything was well, great size room, ac worked perfect! However we tried ordering in room dining and it took over an hour and half to call us back to place an order. At that point it was past 1:30am. Don't promote 24 hour dinning if you cant cater to your hotel guest.
Stayed 2 nights in Aug 2025

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a beautiful weekend with my family here, the property is really nice, rooms and amenities. love it
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice.
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Stayed 1 night in Aug 2025

10/10 Excellent

John

Stayed 1 night in Aug 2025

6/10 Okay

Hettion

Traveled with group
Liked: Cleanliness, staff & service, amenities
I recently stayed for two nights at Ballantyne, a Luxury Collection Hotel, Charlotte. Upon arrival, the property made a wonderful first impression — the fresh flowers in the lobby and the serene, well-maintained grounds set a welcoming tone. The location is convenient and within walking distance of several restaurants. Staff were courteous and professional, and management was responsive when concerns were raised. However, for the $400 nightly rate, the room itself was disappointing. The décor felt outdated and dim, with carpet that had noticeable stains and did not feel clean. While robes and slippers were provided, the bathroom tile was worn and in need of updating. Upon arrival, I found a visible stain on the bedsheets — housekeeping did respond immediately, but it was still an unsettling first impression. The in-room minibar automatically charges if an item is moved, and there was no espresso or coffee machine available in the room — surprising for a property of this category. The spa, while spacious, felt overly segmented with too many small rooms, making it feel disjointed rather than relaxing. Dining at the on-site restaurant for Saturday brunch was mixed: the food was fine, but our waitress appeared impatient and visibly displeased with even small requests.
Stayed 2 nights in Aug 2025

6/10 Okay

MICHELE, BALTIMORE

Traveled with family
Liked: Cleanliness, property conditions & facilities
The restaurant in the hotel was below average. I went there for lunch. My sandwich and sweet potato fries were overcooked (burnt). Staffing shortage myst be a problem because it took a ling time to get my burnt meal. The waitress deducted a couple of dollars, but i should not have been charged for that food.
Stayed 3 nights in Jul 2025

10/10 Excellent

April

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely LOVE Ballantyne resort. The beds were comfortable, the food was amazing, the resort was within walking distance of many things and I completely forgot I was in CLT. We had an amazing time and will definitely visit again soon.
Stayed 3 nights in Jul 2025

8/10 Good

Annette

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great spa treatment, yummy breakfast…the only problem was that the beds are too high, I struggled climbing into bed. Also, the room was close to the elevator therefore too noisy.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jessica

Stayed 1 night in Jul 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and great service
Stayed 5 nights in Jul 2025

10/10 Excellent

Lurrie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Ballantyne is likely the best hotel in the Charlotte region.
Stayed 4 nights in Jul 2025

10/10 Excellent

Tonja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jermaine

Stayed 2 nights in Jul 2025

4/10 Poor

YAMMINAH

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I booked The presidential suite for my birthday to have a small gathering to celebrate and every so often they are coming to my room about complains of noise when I was Told before I booked I can Have a gathering celebration and this was not fair to disturb me each time this was not a good experience
Stayed 2 nights in Apr 2025

10/10 Excellent

Shantel

Stayed 1 night in Jun 2025

10/10 Excellent

Marjorie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!
Stayed 1 night in Jul 2025

10/10 Excellent

David and Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Luxurious hotel. Clean, excellent service, delicious food at the restaurant.
Stayed 2 nights in Jul 2025

10/10 Excellent

angela

Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tatiana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my newly discovered gems ! I travel a lot for work and have enjoyed every second at the hotel. Short stay but would love to come back and stay a little longer! A treasure
Stayed 1 night in Jun 2025

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and food.
Stayed 1 night in Jul 2025

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, very clean and staff is amazing.
Stayed 1 night in Jul 2025