Was in an area of restaraunts and shopping, so a lot of nice options.
Horrible experience. Filthy room. Dead roaches and bugs that had been there a long time. Bathroom dirty and half functional. Zero complimentary continental breakfast. And when staff were confronted with complaints they offered to give me a mere $25 off the already $100+ Per night room rate. I will never stay there again for sure.
Hotel pillows are not fluffy at all, had my neck hurting.
Bed was comfortable. Room was clean. Nothing fancy, but a great room for the money. Good deal! Will return!
The staff was friendly. The room was comfortable, plus I liked the decor. The location was just right! There are lots of restaurants and stores nearby, yet Memphis is only minutes away. I recommend this hotel if you want to be reasonably close to the city of Memphis, and also able to enjoy what Southaven has to offer.
Hotel is very nice and new. No complimentary breakfast and hot water took forever to heat up. Other than that it was a nice stay.
Rooms are showing signs of wear. No exhaust fans in bathrooms, paper thin walls, etc.
Traveled to Memphis area for a wedding and chose Holiday Inn based on positive reviews. Hotel was tucked in a quiet area of Southhaven but very near a variety of shopping and dining options. Hotel was extremely clean and quiet but staff could have been friendlier. Dealt with three different people at the reception area and only one of the three smiled and made eye contact.
The bed was super comfortable, and the hotel room was extremely spacious and nice.
I read very good reviews about this hotel but for me it wasn't good at all:( I would like to start with the good things first, the room was clean and the cleaning ladies were very nice. Mr.Rockell Hurt in the front desk was very nice and helpful. The negative experience; 1. The female taff in the front desk wasn't friendly at all 2. My room was so far away from the elevator (429) 3. complementary coffee was served only in the morning but other hotels have coffee all day. 4. No Shuttle bus. 5. I asked one of the ladies on my check out date if i can check out at 12 instead of 11 cause my daughter wasn't feeling well then she cut me short in a rude way saying NO that's the hotel policy. Yes I'm aware of that but my daughter and i stayed for 12 nights i thought the answer should be Yes no problem. I feel that to have such a nice hotel, they should hire professional pleasant staff.
Great location. close to shopping/eating. Clean and comfortable room. No continental breakfast; however, bought a simple breakfast at the hotel for an okay price. Only brief interactions with the staff; but everyone was friendly. The vending room on the third floor indicated there was an ice machine, but didn't find one.
Nice and clean hotel near shopping area. The staff was very friendly. I had an early flight without beakfast. A little disappointed
Nice place to stay. There are plenty eating places around as well as shopping places.
Friendly staff, clean rooms, great experience. Stayed here while my fiance tested for Paramedic. There was a fridge in the room, smelled fresh, very modern look. Also in a nice part of town!
Stayed this weekend for one night. The room was very modern and updated. The hotel is located in a good part of town, very clean. Will be staying there again in May!!
The hotel is beautiful, rooms are very nice. I was pleased with my stay. The staff was friendly and professional. The hotel has a nice restuarant inside, indoor pool and workout room.
Within a short walk of Southaven Towne Center, Holiday Inn Southaven Central - Memphis, an IHG Hotel is within 2 miles (3 km) of Semmes-Murphey Clinic. This 3-star hotel welcomes guests with 121 rooms and conveniences like an indoor pool, free in-room WiFi, and free self parking.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee each morning from 6 AM to 10 AM.
All 121 rooms feature microwaves, refrigerators, and coffee makers. Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer hair dryers. Free local calls, safes, and ironing boards are other standard amenities.
At Holiday Inn Southaven Central - Memphis, an IHG Hotel, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. If you drive, put free parking to good use. The front desk has multilingual staff that can help with securing valuables and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and a computer station.
Was in an area of restaraunts and shopping, so a lot of nice options.
Horrible experience. Filthy room. Dead roaches and bugs that had been there a long time. Bathroom dirty and half functional. Zero complimentary continental breakfast. And when staff were confronted with complaints they offered to give me a mere $25 off the already $100+ Per night room rate. I will never stay there again for sure.
Hotel pillows are not fluffy at all, had my neck hurting.
Bed was comfortable. Room was clean. Nothing fancy, but a great room for the money. Good deal! Will return!
The staff was friendly. The room was comfortable, plus I liked the decor. The location was just right! There are lots of restaurants and stores nearby, yet Memphis is only minutes away. I recommend this hotel if you want to be reasonably close to the city of Memphis, and also able to enjoy what Southaven has to offer.
Hotel is very nice and new. No complimentary breakfast and hot water took forever to heat up. Other than that it was a nice stay.
