Everything was bad. Room door does not seal completely so you hear all sorts of outdoor noises. There are signs not to steal the towels and other things? Had a heck of a time trying to leave the deposit with my card, who knows why because the card worked fine and the staff worker probably did something wrong. I insisted he try again and then reluctantly he tried again and magically it went through. The free breakfast, it's a joke. I had 1 waffle and 1 syrup and something tasted sour. Coffee tasted real bad, it now made sense why the entire area was empty. I tossed everything in the trash, checked out and went to McDonalds. If I had to compare this to something it's like a lower level than any motel I've ever been to as a kid. And that's pretty bad. Watch out for all the fake reviews
This hotel WOULD NOT honor our reservation we booked throb Orbitz because even though it says the room sleeps 3, they would not let us keep it because they said it was only for 2. It was my husband and I along with our 13yo son. He did we needed 2 beds. We explained to him that the hotel days sleeps 3, he would not let us have it as we booked it, he charged us more and made us get 2 double beds. We just drove 9hrs to get there abs our was after 11pn. We were leaving at 7am..... so much extra for just a 7hr stay! The morning management also said he's not sure why it says sleeps 3..... but if clearly does! You'd rather lose a customer vs doing the right thing?
Misleading advertising. The kitchen picture has breakfast. Their idea of breakfast is a paper bag with a water bottle prepackaged pastry and a granola bar:0(…. Fortunately Waffle House, Hardee’s and Wendy’s are all walking distance. Otherwise, it’s an older building but welll maintained and clean.
The hotel receives high reviews but it is very basic, not even a coffee maker in the room. It was clean but very dated. It worked for us for a one night stay before leaving early on a flight the next day but would not be a choice for staying very long, or hanging out in the room.
I like the essentials that the rooms have, always having clean towels and nice lighting.
The room smelled like smoke and the bathroom was, well, just put it like this we didn't shower until we got to our next destination.
They didn't have good anything. They need serious work for what we paid
All of the above. Baymont at Hornlake Southaven offers affordable rates, clean rooms, quiet environment from the main street of traffic.
Nice, Clean, Great customer service, Affordable! I like the comfortable bed. Housekeeping does an excellent job.
There's no parking if you get there late. Space is very limited. Walls are very thin you can hear what's going on in the room next door. There's no comfort on the bed only sheets. And if your room is close to the stairway you hear everyone luggage as it go down. I guess you pay for what you get 😯
Everything was excellent. The staff was very friendly and the room was very clean
We stayed at this place because it was close to the airport. I was checking in and the ran my card even though I already paid for the room through Orbitz. We we're given a room on the top level. We needed to wash clothes because we were going on another trip the next day. The dryer never dried our clothes so we had to lay everything out in our room for the clothes to dry. The sheets had stains on them. My partner found mold in the bathroom in two different places. He told the front desk staff and the front desk staff just shrugged their shoulders! We won't be staying here ever again!
Hd a great time! Every thing wuz centrally located n the area. Staff wuz very friendly & helpful. Room's wer very comfortable & clean.
The non-smoking room smelled of smoke in this motel.
Had to have my daughter at the airport at 4am so this motel was only 7 miles away. Wasn't a bad place and the breakfast was adequate enough. Nothing made it stand out from all other motels so overall I gave it an ok rating. It was clean and comfortable.
We booked two nights with a king bed. Arrived around 5:00 and was told they did not have the room we booked. Only two doubles. Tried to cancel second night and were told we were past the 24 hour period. The beds were hard and lumpy. The air conditioner had only one fan speed. The TV was direct TV and the cable had a break in it so the TV picture and sound were choppy Told the front desk and they sent someone down. He said he would check and never responded or fixed the problem. We WILL NOT stay there again.
The Desk Clerk was very helpful. They followed up with a phone call to the room to see if everything was OK.
Near shopping centers and very near restaurants. The movies were right down the street from the hotel. There were restaurants within walking distance from the hotel.
We were in town only for a convention for 1 night. The staff was very friendly and the room was extremely clean. We enjoyed our stay here and would stay again.
Located within a mile (2 km) of Semmes-Murphey Clinic, Homestay Horn Lake / Southaven MS is within 2 miles (3 km) of Southaven Towne Center. This hotel has 55 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free continental breakfast is served each morning from 5:30 AM to 9:00 AM.
42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Refrigerators, microwaves, and free local calls are also available.
Homestay Horn Lake / Southaven MS offers an outdoor pool, a business center, and a seasonal outdoor pool. If you drive, put free parking to good use. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include free newspapers, laundry facilities, and a vending machine.
Everything was bad. Room door does not seal completely so you hear all sorts of outdoor noises. There are signs not to steal the towels and other things? Had a heck of a time trying to leave the deposit with my card, who knows why because the card worked fine and the staff worker probably did something wrong. I insisted he try again and then reluctantly he tried again and magically it went through. The free breakfast, it's a joke. I had 1 waffle and 1 syrup and something tasted sour. Coffee tasted real bad, it now made sense why the entire area was empty. I tossed everything in the trash, checked out and went to McDonalds. If I had to compare this to something it's like a lower level than any motel I've ever been to as a kid. And that's pretty bad. Watch out for all the fake reviews
This hotel WOULD NOT honor our reservation we booked throb Orbitz because even though it says the room sleeps 3, they would not let us keep it because they said it was only for 2. It was my husband and I along with our 13yo son. He did we needed 2 beds. We explained to him that the hotel days sleeps 3, he would not let us have it as we booked it, he charged us more and made us get 2 double beds. We just drove 9hrs to get there abs our was after 11pn. We were leaving at 7am..... so much extra for just a 7hr stay! The morning management also said he's not sure why it says sleeps 3..... but if clearly does! You'd rather lose a customer vs doing the right thing?
Dear Adam,We apologize for the inconvenience during your stay and the misunderstanding regarding your reservation. We appreciate your feedback, and we will work to improve our communication and guest experience. We hope to have the opportunity to provide you with a better stay in the future.Best regards,Hotel Manager
Misleading advertising. The kitchen picture has breakfast. Their idea of breakfast is a paper bag with a water bottle prepackaged pastry and a granola bar:0(…. Fortunately Waffle House, Hardee’s and Wendy’s are all walking distance. Otherwise, it’s an older building but welll maintained and clean.
Dear Dan,Thank you for taking the time to share your feedback. We apologize for any confusion regarding the breakfast offerings. We understand the importance of accurately representing amenities to ensure guest satisfaction. Your comments will be shared with the appropriate team to address this issue. We are glad to hear that you found the building well-maintained and clean. We appreciate your input and will use it to improve our services. Thank you for choosing our hotel, and we hope to welcome you back in the future.Sincerely, Hotel Manager
The hotel receives high reviews but it is very basic, not even a coffee maker in the room. It was clean but very dated. It worked for us for a one night stay before leaving early on a flight the next day but would not be a choice for staying very long, or hanging out in the room.
Dear Gary,Thank you for your feedback. We appreciate your comments and understand that our hotel may not have met all your expectations. We continuously strive to improve our amenities and offerings based on guest feedback. We apologize for any inconvenience caused by the lack of a coffee maker in your room. We value your input and will take it into consideration as we work towards enhancing the overall guest experience. We hope to have the opportunity to welcome you back in the future and provide a more enjoyable stay.Sincerely, Hotel Manager
I like the essentials that the rooms have, always having clean towels and nice lighting.
Dear Monique,Thank you for your kind words! We are glad you appreciate the essential amenities we provide in our rooms. We strive to make each guest as comfortable as possible, and it's great to hear that you enjoyed the clean towels and nice lighting. We look forward to welcoming you back soon.Sincerely, Hotel Manager
The room smelled like smoke and the bathroom was, well, just put it like this we didn't shower until we got to our next destination.
They didn't have good anything. They need serious work for what we paid
All of the above. Baymont at Hornlake Southaven offers affordable rates, clean rooms, quiet environment from the main street of traffic.
Nice, Clean, Great customer service, Affordable! I like the comfortable bed. Housekeeping does an excellent job.
Dear JOHNNY,We sincerely apologize for the numerous issues you encountered during your stay. It's unacceptable that the room door did not seal properly, resulting in noise disturbances. Sorry for other issues. Additionally, we regret that you found the breakfast offerings and coffee quality unsatisfactory. Your feedback is valuable, and we will address these concerns promptly with our staff to ensure improvements are made. We apologize for falling short of your expectations.Sincerely, Hotel Manager