Hotel Miramare Continental Palace4.0 out of 5.0
Recent guest reviews
The hotel was a building site, a fact we were not made aware of until after the free cancellation period. Unless you want to be woken up to building work at 8am do not stay here this summer (2017). The hotel is due to have all works completed next year, it's really worth phoning them to check progress before booking.
This is one of many "Grand Hotels" in Sanremo. A beautiful old lady - now under total renovation. And has - judging from the previous comments here on TA - has been so for quite some time. That is good! However, the hotel is marketed as a four star hotel and there is no mention that it in fact is a construction site. That is not good - that is a type of false marketing. Why would you choose a four star (and pay for it)? Because you probably consider the hotel environment important and not just a bed for the night. Under these circumstances you don't get that at Miramare. At the moment, Miramare is barely two stars. It is, in fact barely a hotel in the sense that a hotel is supposed to be finished as a building. Renovation has been going on for some time and there is no sign it will be finished in the near future; see my pictures, they speak for themselves. We had an unrenovated room (are there any renovated available?) and it is quite worn down. Not four star class and not worth the money. Breakfast room/restaurant looks like a canteen in a school, although breakfast was ok. The best asset Miramare has got is the staff who really give an effort to be professional and helpful. It must be a pain constantly being kind to disappointed - and sometimes probably angry - guests. Please, new owners: be clear to about the state of the building. And please charge a more accurate price. A room here is worth 50 EUR at the most. Don't stay here until at least 2018.
We stayed here last night and we're not told that the hotel is being fully refurbished. We questioned this with the receptionist who was very nice and she explained that it is the new owners who are doing the works. Our room was dreadful and bore no resemblance to the pictures on the booking site. We had a portable air conditioner which was incredibly noisy but not particularly effective so we had a very bad nights sleep. The shower was very weak and there was hardly any hot water. Breakfast was ok but the dining room is surrounded by builders and seeing one scratching his stomach isn't the view you want. The hotel did reduce our bill by 49 euro but even so I feel they should tell people about the building works before they get there.
The Miramare is a conveniently located hotel between the main road and the beach, just below the Grand Hotel Londra, west of the city centre. When ready it will be again an interesting part of the San Remo hotel scene, but at the moment it must be avoided due to the undergoing complete renovation at the outside as well as the interior. It is practically a complete construction scene with large parts of the hotel and gardens unaccessible or blocked. Very limited parking space. Lots of reconstruction noise during the week. Promising for the next years, but to be avoided in 2017! Practically all the former Grand Hotels in San Remo need thorough renovation and refurbishing and it it good that this hotel, now belonging to the Spanish Zara business imperium, will be worked upon. Try in 2018 or later, since at the moment, even with reduced rates it is not to be recommended.
It´s difficult to valuate this hotel now as it is in a quite intensive reconstruction process after which it should be at least very nice. Together with the service (like breakfast or wi-fi) and staff which I found very good I hope this will make it great for the future. The position is perfect, just next to the beach, plus you could reach the city centre in a couple of minutes on foot, or with bike which you can take in the hotel. Also the historic building has its magic so I hope that it won´t lose it during this renovation.
This elderly hotel has struggled to move with the times since its heyday and remains in an overall poor condition, notwithstanding the noticeable signs that improvements are underway. It certainly doesn't rate four stars but it's better than three. Our room was comfortable, clean and functional with mini bar and desk, and the bathroom included a bath into which a shower had been shoehorned...........the ensuing clamber over the high-sided bath was less than dignified and would not be suitable for elderly visitors, of which there were plenty. The mainly youthful staff are its primary asset and their helpfulness and energy goes a long way to making a stay here acceptable. The relatively inexpensive restaurant has only a two and a half hour time slot in which to complete the dinner service, and whilst there was no suggestion of being ushered out of the room it was obvious that we weren't expected to linger for a chat over coffee and brandy. The meal itself was uninspiring and the choice limited so it was just as well that decent wine made up for the many deficits, just as well since the bar was minimal. The overall facilities are few and far between and this is reflected in the overnight costs, but I would still be hard pressed to give it another chance until some major changes have been made. There is plenty of competition from which to choose in this busy seaside town.
We (dad with two kids; 10&11 years) stayed there on our journey to Torino. It's a pretty outdated Grand Hotel, which has seen better days. But it still has its charm, which I guess in high season might display better. In summary it was okay - nothing fancy.
The hotel is in great need of renovation and I'm not quite sure why it is classed as a 4 star hotel. The first evening we decided to eat in the restaurant from the menu rather than the buffet it was awful I managed to eat my meal but my husband couldn't eat the sea food ravioli it was shocking. But in their defence the breakfast was acceptable. There never seemed to be enough staff and one waiter was rather abrupt bordering on being rude. The reception staff were very helpful and it is a good location but has no atmosphere.
The place was built in 1870 and has probably barely been refurbished since then. The only positive point is that the sea view rooms have excellent views, I was moved to one of these at some extra cost after I complained upon entering the first room assigned to me. This first room felt like a cell in a Victorian asylum. The staff was as helpful as possible.
Everything about this hotel was unique. It truly makes you feel like you are going back in time because nothing appeared to be super commercialized. The front desk was simple, check in was easy and the staff was beyond helpful and friendly. The rooms were very nice and clean. The bathrooms were spacious and had everything you needed. Not to mention the location!! Just a few steps from the beach, this hotel could not be more convenient in that respect. Breakfast the next day was very nice and the breakfast room was beautiful. This hotel was great!
Reviews from Trip Advisor
65% of guests recommend this hotelTotal of 256 reviews