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Recent guest reviews

Loved the check in. Very family oriented hotel. Definitely could use a more thourough cleaning staff. But amenities were good. Breakfast was good. For the price it was exceptional.

our room was very noisy. it is close to freeway, so you cannot change that.

This facility was outdated. The person who checked me in was rude and not helpful. The room was outdated and had a broken AC unit.

The rooms smell horrible.

What I did like about the property it was convenient to fwy & fast food restaurants. What I dislike about this Best Western is the cleaning isn't kept well cleaned & also need to screen guests who makes property not attractive to tourists. It is very dirty from the room carpets to the lobby carpets. Not good.

like a motel. AC is not working. Non-smoking room has bad smell.

Property was great, nice and clean. Conveniently located around the freeway and restaurant.

We have a good time. The hotel was nice and clean. The bed a little firm. Be careful because you can her everything from the roms next to you. FYI, if you feel romantic keep it low..

My stay was short but I had good experience. I did not face any issues there.

Rooms were very hot! Had to get two fans in the room to circulate the air.

Very pleasant and very clean. Impressed. Last minute reservation and the accomodations was quick and friendly.

The staff checked in about 80 kids with their families for a soccer tournament& the kids were jumping, running & wrestling above us all night long and early mornings. After driving over 300 miles for a long needed vacation, it was very unresting & irritable!!

Elder Ave Moreno Valley CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool
  • Fitness center

Best Western Moreno Hotel & Suites is located 2.9 mi (4.6 km) from Box Springs Mountain Reserve Park and within a 10-minute drive of Riverside University Health System. This 116-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.


Rooms

Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.


Property features

At Best Western Moreno Hotel & Suites, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a spa tub, a 24-hour business center, and coffee/tea in a common area.

Room options

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Best Western Moreno Hotel & Suites

Everyone (18) Couples (1) Family (8)
4
Family Business Business

Loved the check in. Very family oriented hotel. Definitely could use a more thourough cleaning staff. But amenities were good. Breakfast was good. For the price it was exceptional.

By on Apr 5, 2022

Review comment responded on Apr 7, 2022

Thank you for taking the time and leaving us a review of your recent stay. We apologize for any inconveniences you may have had during your stay. We do appreciate the feedback to be able to make your next stay better.

2
Family Business Business

our room was very noisy. it is close to freeway, so you cannot change that.

By on Feb 28, 2022

Review comment responded on Mar 3, 2022

Thank you for taking the time and leaving us a review of your recent stay. We apologize for any inconveniences you may have had during your stay. We do appreciate the feedback to be able to make your next stay better.

1
Everyone

By on Sep 11, 2021

1
Everyone

By on Sep 5, 2021

1
Family with small children

This facility was outdated. The person who checked me in was rude and not helpful. The room was outdated and had a broken AC unit.

By on Jun 20, 2021

Review comment responded on Jun 21, 2021

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

1
Everyone

By on May 17, 2021

Review comment responded on May 28, 2021

Thank you for taking the time and leaving us a review. We will address any issues and concerns that you had during your stay.

1
Family with small children Family

The rooms smell horrible.

By on Apr 27, 2021

Review comment responded on Apr 27, 2021

We apologize for the inconvenience please notify front desk staff in-order to address your concerns immediately

4
Everyone

By on Feb 15, 2021

Review comment responded on Mar 16, 2021

Thank you for staying with us!

1
Partner Couples Family

What I did like about the property it was convenient to fwy & fast food restaurants. What I dislike about this Best Western is the cleaning isn't kept well cleaned & also need to screen guests who makes property not attractive to tourists. It is very dirty from the room carpets to the lobby carpets. Not good.

By , from Moreno Valley on Mar 11, 2020

Review comment responded on Mar 16, 2020

Thank you for taking the time to provide feed back we will take your suggestions under advisement. Hope you give us another chance to exceed your expectations

2
Family Family with small children

like a motel. AC is not working. Non-smoking room has bad smell.

By on Dec 30, 2019

Review comment responded on Jan 20, 2020

Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

Best Western Moreno Hotel & Suites

24840 Elder Ave, Moreno Valley, CA 92557
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