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Best Western Moreno Hotel & Suites

2.5 out of 5.0

Recent guest reviews

The staff checked in about 80 kids with their families for a soccer tournament& the kids were jumping, running & wrestling above us all night long and early mornings. After driving over 300 miles for a long needed vacation, it was very unresting & irritable!!

For me, it's the third best hotel in Moreno Valley, CA!!

I originally wanted to stay elsewhere, but was surprisingly satisfied with the room overall. I just may be back

We reserved two rooms for two couples traveling together. Nice rooms with fridge, microwave & free wifi, Desk clerks friendly and helpful, Light breakfast included with the room reservations was great!

La ubicación muy buena, el servicio de breakfast exelente, el personal muy amable , el parking muy seguro todo en general muy bien .

Check in was fast and easy. Friendly and very polite staff... Definitely gonna make this my hotel.

Bathroom was extremly dirty, pool and spa were also dirty. Decided to not to find out what else was dirty

This Best Western had a nice room. Pool is okay. The water was a little chilly. Hotel room doors are hard to open - you really have to push hard to open.

Ok. Quick stop before arriving at destination... little pricy for last minute... but overall comfortable

The hotel was nice and the service was FANTASTIC based on what we paid. We had a couple of issues with the AC units, the problem was mainly that they were really old so they were noisy and made it difficult to sleep. The staff was quick to move us rooms, but we had to be moved to a 3rd room to finally have a good and quiet AC unit. It was also odd to us that they do not use comforters, just blankets. But they provided us with extra blankets when we asked for them and quickly. Bottom line, you get a good hotel for the price and the service is just wonderful!

Room was clean and ready on time.staff was awesome excellent customer service

The front desk seemed short-staffed when we checked in. It took longer than it should with no one waiting, but the one clerk had to answer phones and do many other things. The breakfast buffet was truly great. Rooms were very quiet and comfortable.

Not good for the money. Was more like a 2 star. The room was clean and tasty.

We search through travel websites for a hotel, and was suggested we try the Moreno Valley one. We were very satisfied with both the hotel and the staff. The breakfast was very good and plenty of it. We would certainly recommend the hotel to our friends. Thank you for actually giving us our money's worth.

Very clean. Quiet after 10 pm. Breakfast was fine. Very convenient to the freeway.

This hotel had a rectangular arrangement of buildings up to three floors. This produced an interior courtyard containing a suana, pool and outdoor tables. This area was very noisy, especially from the pool area. Rooms had merely basic accomodations. Rooms were not particularly soundproof. Proximity to services was very good though with shops and restaurants very close by. Right by the freeway and therefore quite noisy on that side. Nothing special and not as nice as most Best Westerns.

Very bad experience, staff was rude and surprise fees 100 deposit on arrival and when i called was never told there was any other fees, plus the ac unit leaked condensation and the full breakfast was horrible will never stay at best western again

Nice clean room with friendly hotel staff. The offer a good breakfast in the morning with several food options

Usually this hotel is top notch, but when there is no hot water to take a shower it kind of sucks. when we called down to the office they told us to run hot water for ten minutes and it would get warm thats not right. So much for saving water. And when it sitll did not get warm that wasn't good. Plus they lock up the sodas and snacks and ice at 11pm. so don't stay out late and want anything from the vending machines. the staff was friendly room are good. It was not like this on previous visits.

The hotel was a bit dirty, the room seemed run down. There was no shampoo or conditioner. The dishes were a bit dirty and the tv reception was bad. When I turned on the heater it smelled bad, not the kind of smell you get from a heater that hasn't been in use for a while, but a nasty odor.

24840 Elder Ave Moreno Valley CA

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Best Western Moreno Hotel & Suites places you within a 15-minute drive of March Field Air Museum and University of California-Riverside. This 116-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. March Air Reserve Base is also close to this Moreno Valley hotel.


Dining

Free hot/cold buffet breakfast is included with your stay and awaits you each morning from 6 AM to 9 AM.


Rooms

Best Western Moreno Hotel & Suites's 116 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and wired Internet, along with cable TV. Bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are other standard amenities.


Property features

At Best Western Moreno Hotel & Suites, guests enjoy an outdoor pool, a fitness center, and a spa tub. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.

Room options

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Full 2 | Sleeps 4

Suite, 1 King Bed, Smoking, Microwave

King 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking, Microwave

King 1 | Sleeps 2

Suite, 2 Double Beds, Non Smoking, Microwave

Full 2 | Sleeps 4

Guest reviews for Best Western Moreno Hotel & Suites

Everyone (7) Couples (7) Business (4) Other (3)
1

noise & irritable.

Everyone

The staff checked in about 80 kids with their families for a soccer tournament& the kids were jumping, running & wrestling above us all night long and early mornings. After driving over 300 miles for a long needed vacation, it was very unresting & irritable!!

By on May 30, 2017

5

love best western

Everyone

For me, it's the third best hotel in Moreno Valley, CA!!

By on Mar 2, 2017

4

close enough to the freeway, but very little noise

Everyone

I originally wanted to stay elsewhere, but was surprisingly satisfied with the room overall. I just may be back

By , from Ca on Jan 27, 2017

5

great place to stay

Everyone

We reserved two rooms for two couples traveling together. Nice rooms with fridge, microwave & free wifi, Desk clerks friendly and helpful, Light breakfast included with the room reservations was great!

By , from Moreno Valley, CA on Jan 18, 2017

5

beautiful room for such a cheap price.

Everyone

Check in was fast and easy. Friendly and very polite staff... Definitely gonna make this my hotel.

By , from ca on Aug 15, 2016

2

weather was hot!

Everyone

Bathroom was extremly dirty, pool and spa were also dirty. Decided to not to find out what else was dirty

By on Jul 28, 2016

3

hotel stay

Singles

This Best Western had a nice room. Pool is okay. The water was a little chilly. Hotel room doors are hard to open - you really have to push hard to open.

By on Jun 28, 2015

3

quick stop

Couples

Ok. Quick stop before arriving at destination... little pricy for last minute... but overall comfortable

By on Nov 18, 2014

4

great for the money

Couples

The hotel was nice and the service was FANTASTIC based on what we paid. We had a couple of issues with the AC units, the problem was mainly that they were really old so they were noisy and made it difficult to sleep. The staff was quick to move us rooms, but we had to be moved to a 3rd room to finally have a good and quiet AC unit. It was also odd to us that they do not use comforters, just blankets. But they provided us with extra blankets when we asked for them and quickly. Bottom line, you get a good hotel for the price and the service is just wonderful!

By on Aug 28, 2013

4

great get away

Couples

Room was clean and ready on time.staff was awesome excellent customer service

By on Aug 13, 2013