Loved the check in. Very family oriented hotel. Definitely could use a more thourough cleaning staff. But amenities were good. Breakfast was good. For the price it was exceptional.
our room was very noisy. it is close to freeway, so you cannot change that.
This facility was outdated. The person who checked me in was rude and not helpful. The room was outdated and had a broken AC unit.
The rooms smell horrible.
What I did like about the property it was convenient to fwy & fast food restaurants. What I dislike about this Best Western is the cleaning isn't kept well cleaned & also need to screen guests who makes property not attractive to tourists. It is very dirty from the room carpets to the lobby carpets. Not good.
like a motel. AC is not working. Non-smoking room has bad smell.
Property was great, nice and clean. Conveniently located around the freeway and restaurant.
We have a good time. The hotel was nice and clean. The bed a little firm. Be careful because you can her everything from the roms next to you. FYI, if you feel romantic keep it low..
My stay was short but I had good experience. I did not face any issues there.
Rooms were very hot! Had to get two fans in the room to circulate the air.
Very pleasant and very clean. Impressed. Last minute reservation and the accomodations was quick and friendly.
The staff checked in about 80 kids with their families for a soccer tournament& the kids were jumping, running & wrestling above us all night long and early mornings. After driving over 300 miles for a long needed vacation, it was very unresting & irritable!!
Best Western Moreno Hotel & Suites is located 2.9 mi (4.6 km) from Box Springs Mountain Reserve Park and within a 10-minute drive of Riverside University Health System. This 116-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.
Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
At Best Western Moreno Hotel & Suites, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a spa tub, a 24-hour business center, and coffee/tea in a common area.
Loved the check in. Very family oriented hotel. Definitely could use a more thourough cleaning staff. But amenities were good. Breakfast was good. For the price it was exceptional.
our room was very noisy. it is close to freeway, so you cannot change that.
Thank you for taking the time and leaving us a review of your recent stay. We apologize for any inconveniences you may have had during your stay. We do appreciate the feedback to be able to make your next stay better.
This facility was outdated. The person who checked me in was rude and not helpful. The room was outdated and had a broken AC unit.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
Thank you for taking the time and leaving us a review. We will address any issues and concerns that you had during your stay.
The rooms smell horrible.
We apologize for the inconvenience please notify front desk staff in-order to address your concerns immediately
Thank you for staying with us!
What I did like about the property it was convenient to fwy & fast food restaurants. What I dislike about this Best Western is the cleaning isn't kept well cleaned & also need to screen guests who makes property not attractive to tourists. It is very dirty from the room carpets to the lobby carpets. Not good.
Thank you for taking the time to provide feed back we will take your suggestions under advisement. Hope you give us another chance to exceed your expectations
like a motel. AC is not working. Non-smoking room has bad smell.
Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
Thank you for taking the time and leaving us a review of your recent stay. We apologize for any inconveniences you may have had during your stay. We do appreciate the feedback to be able to make your next stay better.