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Recent guest reviews

Staff super nice and friendly. Near alot of choice of fast food.

the property was clean and assessable and the staff was very friendly, but when we got there the air conditioner wasn't working and we had no cold water and the phone system wasn't working so i had to walk to the front desk to talk to the staff several times. the air was taken care of fairly fast and the cold water was working before we went to bed not sure about the phone service

Very nice

Loved the check in. Very family oriented hotel. Definitely could use a more thourough cleaning staff. But amenities were good. Breakfast was good. For the price it was exceptional.

our room was very noisy. it is close to freeway, so you cannot change that.

This facility was outdated. The person who checked me in was rude and not helpful. The room was outdated and had a broken AC unit.

The rooms smell horrible.

What I did like about the property it was convenient to fwy & fast food restaurants. What I dislike about this Best Western is the cleaning isn't kept well cleaned & also need to screen guests who makes property not attractive to tourists. It is very dirty from the room carpets to the lobby carpets. Not good.

like a motel. AC is not working. Non-smoking room has bad smell.

Property was great, nice and clean. Conveniently located around the freeway and restaurant.

We have a good time. The hotel was nice and clean. The bed a little firm. Be careful because you can her everything from the roms next to you. FYI, if you feel romantic keep it low..

Elder Ave Moreno Valley CA

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Best Western Moreno Hotel & Suites is located 2.9 mi (4.6 km) from Box Springs Mountain Reserve Park and within a 10-minute drive of Round1 Bowling & Amusement. This 116-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.


Dining

Start your day off right with a free continental breakfast, served each morning from 6:00 AM to 9:00 AM.


Rooms

Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.


Property features

At Best Western Moreno Hotel & Suites, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a spa tub, a 24-hour business center, and coffee/tea in a common area.

Room options

Standard Room, 2 Double Beds, Refrigerator & Microwave

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed, Balcony

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Refrigerator & Microwave

1 King Bed | Sleeps 2

Guest reviews for Best Western Moreno Hotel & Suites

Everyone (11) Couples (2) Family (10)
5
Everyone

By on Jun 2, 2023

Review comment responded on Jun 4, 2023

Thank You for the feedback

5
Family Family with small children

Staff super nice and friendly. Near alot of choice of fast food.

By on Feb 19, 2023

3
Partner Couples

the property was clean and assessable and the staff was very friendly, but when we got there the air conditioner wasn't working and we had no cold water and the phone system wasn't working so i had to walk to the front desk to talk to the staff several times. the air was taken care of fairly fast and the cold water was working before we went to bed not sure about the phone service

By on Jul 25, 2022

5
Family

Very nice

By on Jul 11, 2022

5
Everyone

By on Jun 7, 2022

4
Family Business Business

Loved the check in. Very family oriented hotel. Definitely could use a more thourough cleaning staff. But amenities were good. Breakfast was good. For the price it was exceptional.

By on Apr 5, 2022

Review comment responded on Apr 7, 2022

Thank you for taking the time and leaving us a review of your recent stay. We apologize for any inconveniences you may have had during your stay. We do appreciate the feedback to be able to make your next stay better.

2
Family Business Business

our room was very noisy. it is close to freeway, so you cannot change that.

By on Feb 28, 2022

Review comment responded on Mar 3, 2022

Thank you for taking the time and leaving us a review of your recent stay. We apologize for any inconveniences you may have had during your stay. We do appreciate the feedback to be able to make your next stay better.

1
Everyone

By on Sep 11, 2021

1
Everyone

By on Sep 5, 2021

1
Family with small children

This facility was outdated. The person who checked me in was rude and not helpful. The room was outdated and had a broken AC unit.

By on Jun 20, 2021

Review comment responded on Jun 21, 2021

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

Best Western Moreno Hotel & Suites

24840 Elder Ave, Moreno Valley, CA 92557
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