This was a nice hotel overall, the only complaint I have is how noisy the AC was. It almost made it hard for me to sleep. The bed being really comfortable made it better!
Very clean
Unfortunately the floors of the hotel room were very dirty and the shower head was leaking quite bad. Additionally the property had EV chargers on site but all have been broken for more than 3 months.
The central location to shopping, theatres restaurants, other attractions was magnificent. I will choose this hotel in this location whenever I am in the area!
The property is in a prime area close to all types of eatery establishment, stores and a close freeway entrance and exit. What i was disappointed in was we had an electric vehicle and needed to charge at night after our excursions. We found out on the 3rd night that their charging stations were not in working condition and we had to go find another place to charge our car. We wasted a lot of time doing this.
Very nice property. Very helpful staff
Great service
The properties arecall different. I thought the one in moreno valley actually had an onsite restaurant. It did not. It did have a spa. And they put my room directly across from the spa which was loud. The cleaning staff were annoying as they literally ignored the DO NOT DISTURB sign . One of the staff actually entered my room unannounced 😱 then apologized when i looked at him like he was insane. Definitely needs a manager or supervisor on site. The breakfast room was packed as if it were Applebees. And the breakfast was either out of a can or shipped or thawed. So i didnt understand the rush. Coffee was bad. Heres the thing . They advertise as if this is a luxury spa resort . It is not.
Good location with plenty of places to eat nearby. The hotels taco nights were great (Mon-Thurs) as well as the morning breakfast. Very clean and nice looking hotel with friendly staff.
Very nice hotel that is clean and relatively quiet. Not as competitively priced but okay.
Everything was on prefect love the room, breakfast and the taco bar
We stayed at the hotel for 1 night for Festival of Lights. We literally was in the hotel less than 10 hours. Front desk staff was great. House keeping staff was so noisy talking while working thru the hallways and across our room. Dining staff for breakfast had a super long line with one stressed out cook. No one refilling food and other stations. No one clearing and cleaning dining area tables. Everyone that ate had to clean their plates and stack in the corner cart. It was just a zoo! Not something you look forward to after a one night stay. To top it off, a lady cook helper showed up eventually and Hs an attitude with facial and verbal reactions. For what we paid, we expect better service and we were supposed to get VIP treatment per Orbitz recommendation. I’ve stayed at much cheaper hotels and got VIP service and amenities.
Within a short walk of Round1 Bowling & Amusement, Ayres Hotel & Spa Moreno Valley is within 2 miles (3 km) of Box Springs Mountain Reserve Park. This 3.5-star hotel has 127 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi.
Free buffet breakfast is included with your stay and awaits you each morning from 6 AM to 9 AM. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. IPod docks, refrigerators, and microwaves are other standard amenities. Weekly housekeeping is available.
Guests of Ayres Hotel & Spa Moreno Valley enjoy a full-service spa, an outdoor pool, and a gym. There's free parking and limo/town car service. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this spa hotel include free WiFi in public areas, a spa tub, and conference space.
This was a nice hotel overall, the only complaint I have is how noisy the AC was. It almost made it hard for me to sleep. The bed being really comfortable made it better!
Very clean
Unfortunately the floors of the hotel room were very dirty and the shower head was leaking quite bad. Additionally the property had EV chargers on site but all have been broken for more than 3 months.
The central location to shopping, theatres restaurants, other attractions was magnificent. I will choose this hotel in this location whenever I am in the area!
The property is in a prime area close to all types of eatery establishment, stores and a close freeway entrance and exit. What i was disappointed in was we had an electric vehicle and needed to charge at night after our excursions. We found out on the 3rd night that their charging stations were not in working condition and we had to go find another place to charge our car. We wasted a lot of time doing this.
Dear Sonja,Thank you for your rating and review! We are pleased you found our hotel to be in a stellar location. I sincerely apologize for any inconvenience you may have encountered regarding our electric charging stations. We strive to provide exceptional experiences and are disappointed we fell short this time. Your feedback is appreciated, and we hope to have the chance to welcome you back the next time you're in the area.Sincerely,Nevada PendletonGeneral Manager
Very nice property. Very helpful staff
Dear Robert, Thank you for taking the time to write a review! I sincerely apologize for any inconvenience you may have encountered regarding the cleanliness of our guest room and showerhead in the bathroom. We strive to provide exceptional experiences and appreciate your feedback, which we can use to improve for future guests. If you are ever in the area again, we hope to have the chance to welcome you back for a 5-star visit. Sincerely, Nevada Pendleton General Manager