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The Umstead Hotel and Spa

5.0 star property
Luxury resort with a full-service spa and a fitness center
VIP Access

Choose dates to view prices

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Sauna, spa tub, steam room, body treatments, aromatherapy
Executive Suite, Balcony, Lake View | Premium bedding, pillowtop beds, minibar, in-room safe
Bar (on property)
Presidential Suite | Living area | Flat-screen TV, DVD player, iPod dock
Reception

Reviews

9.6

Exceptional

Popular amenities

  • Restaurant
  • Spa
  • Parking included
    Parking includedParking included
  • Pool
    PoolPool
  • Bar
    BarBar
  • Pet friendly
    Pet friendlyPet friendly

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
100 Woodland Pond Dr, Cary, NC, 27513
  • Popular LocationThe Umstead Spa1 min walk
  • Popular LocationPNC Arena6 min drive
  • Popular LocationCarter-Finley Stadium6 min drive
  • AirportRaleigh, NC (RDU-Raleigh - Durham Intl.)7 min drive

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About the neighborhood

Cary

The Umstead Hotel and Spa places you next to The Umstead Spa and within a 15-minute walk of William B. Umstead State Park. This 150-room, 5-star resort welcomes guests with a restaurant, a full-service spa, and free in-room WiFi.
View more Resorts in RaleighOpens in a new window

What's nearby

  • The Umstead Spa - 1 min walk
  • North Carolina State Fairgrounds - 6 min drive
  • PNC Arena - 6 min drive
  • Carter-Finley Stadium - 6 min drive
  • North Carolina Museum of Art - 7 min drive

Getting around

  • Cary Station - 6 min drive
  • The preferred airport is Raleigh-Durham International Airport (RDU): 8-min drive, 5 mi/8 km.

Restaurants

  • ‪Chick-Fil-A - ‬8 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Rally Point Sport Grill - ‬9 min walk
  • ‪Big Easy - ‬5 min drive
  • ‪Zaxby's - ‬4 min drive

About this property

The Umstead Hotel and Spa

Luxury resort with a full-service spa and a fitness center
Guests staying at The Umstead Hotel and Spa enjoy access to a full-service spa, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this luxury resort include meeting rooms, a business center, and a seasonal outdoor pool.
Flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Other amenities include iPod docks, minibars, and coffee makers.
Recreational amenities at the resort include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, The Umstead Spa. Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Valet parking on site (USD 14 per night)

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 20 to 50 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Herons

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Seasonal outdoor pool
  • Shopping
  • Yoga classes

Family friendly

  • DVD player
  • Free crib
  • Free rollaway/extra bed
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 200 per accommodation, per stay
  • 2 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 50 per person
  • Valet parking fee: USD 14.00 per night
  • Pet fee: USD 200 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Contactless check-out is available.

Additional information about polices, regulations, and more:

  • The outdoor pool closes for the season in October.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hotel Umstead
Umstead
Umstead Cary
Umstead Hotel
Umstead Hotel Cary
The Umstead Hotel Cary
Umstead Hotel Cary
THE UMSTEAD HOTEL SPA
The Umstead Hotel and Spa Cary
The Umstead Hotel and Spa Resort
The Umstead Hotel and Spa Resort Cary

Frequently asked questions

Are free cancellation options available at The Umstead Hotel and Spa?

The Umstead Hotel and Spa offers free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at The Umstead Hotel and Spa?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at The Umstead Hotel and Spa on Jul 28, 2024 start from $409.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around The Umstead Hotel and Spa?

This resort is located in Cary, just steps from The Umstead Spa. You'll also find PNC Arena and North Carolina State Fairgrounds within a short drive.

Will I be able to park at The Umstead Hotel and Spa?

Yes, self parking is offered for free at the resort. Valet parking is available for USD 14.00 per night. Electric car charging is also available for guests.

Is there a spa at The Umstead Hotel and Spa?

The Umstead Spa is the resort's spa and services include deep-tissue massages, Swedish massages, body wraps, and aromatherapy.

Does The Umstead Hotel and Spa have a casino?

No, The Umstead Hotel and Spa doesn't have a casino.

Will I find an indoor pool at The Umstead Hotel and Spa?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool normally closes in October.

Is The Umstead Hotel and Spa a good place to stay for couples?

There are plenty of amenities for couples at this resort, including a poolside bar, a restaurant, and a full-service spa.

Are there hot tubs at The Umstead Hotel and Spa?

Yes, this resort has a spa tub.

Does The Umstead Hotel and Spa have a restaurant that serves breakfast?

Yes, The Umstead Hotel and Spa serves a cooked-to-order breakfast for a surcharge each morning at Herons.

Will The Umstead Hotel and Spa allow pets to stay for free?

Although they can't stay for free, pets are welcome at The Umstead Hotel and Spa for a fee of USD 200 per accommodation, per stay.

Does The Umstead Hotel and Spa have connecting rooms?

Yes, this resort has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to The Umstead Hotel and Spa?

The closest major airport to The Umstead Hotel and Spa is Raleigh-Durham International Airport (RDU), which is 5 mi away (8 minutes by car).

Are there rooms with balconies at The Umstead Hotel and Spa?

Yes, some guestrooms at this resort offer either a balcony or a patio where guests can enjoy lake or garden views.

Does The Umstead Hotel and Spa have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at The Umstead Hotel and Spa.

The Umstead Hotel and Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 487 out of 580 reviews" "
Rating 8 - Good. 56 out of 580 reviews" "
Rating 6 - Okay. 13 out of 580 reviews" "
Rating 4 - Poor. 9 out of 580 reviews" "
Rating 2 - Terrible. 15 out of 580 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Very elegant and classy hotel. Great place to relax and enjoy the beautiful amenities that the hotel has to offer.
Stayed 1 night in Apr 2024

10/10 Excellent

Julie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel that made everything easy and comfortable.
Stayed 1 night in Apr 2024

10/10 Excellent

Darrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and the staff was very friendly and helpful!
Stayed 2 nights in Apr 2024

10/10 Excellent

James, Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I've ever stayed at - and that's saying a lot. My wife and I enjoyed our one-night stay so much that we plan to make it an annual event - and for more than one night. Our only misgiving was that we went into Raleigh for some sightseeing. We should have just stayed at the hotel and enjoyed ourselves. A real treat!
Stayed 1 night in Apr 2024

10/10 Excellent

Agent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This gorgeous hotel is perfection. So happy with the service.
Stayed 1 night in Apr 2024

10/10 Excellent

Ahmad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Caryl, Chester

Liked: Cleanliness, amenities, property conditions & facilities
I’m usually very happy with my stay- this time it was sub par.
Stayed 2 nights in Apr 2024

6/10 Okay

Kimberly moore

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Nice, but needs inprovement
Service was excellent. Room has broken light switches and showed some age. Not being able to turn on bathroom lights was inconvenient. During check in a glass of warm, flat, sparkling wine was offered - it was likely opened and poured many hours before by the condition
Stayed 1 night in Apr 2024

10/10 Excellent

Kathleen, Watertown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Spacious rooms and bathrooms. Beautiful patio overlooking the pond for dining. Nice .33 mile walking path around the pond. Water filter stations available to get water. Pleasant surprise. I would stay here again. Even with Friday traffic it only took us 15 -20 minutes to get to PNC arena for a hockey game.
Stayed 2 nights in Apr 2024

10/10 Excellent

Julie

Stayed 2 nights in Apr 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing and comfortable elegance
Stayed 1 night in Apr 2024

4/10 Poor

radha

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Mar 2024

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, no other words for it. Herons was the best food I’ve ever had in my life. Props to everyone involved in The Umstead Hotel and Spa
Stayed 2 nights in Mar 2024

4/10 Poor

Heather

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Kimberly

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect
Stayed 1 night in Mar 2024

10/10 Excellent

Eraina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

6/10 Okay

Ronald

Traveled with partner
Liked: Cleanliness, property conditions & facilities
This is a hotel and spa. We were unable to secure spa reservations. Any hotel that cannot provide their guests with services offered should rethink their business model. Rooms were not quiet. Unable to nap during the day as furniture was being dragged across the floor next door. Poor sleeping. The room comes with flashing green ceiling lights. We ended up putting a butterfly bandage over the light just to be able to sleep at night. We would never stay here again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Carlos, Glen Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Herons is one of the best restaurants I've ever experienced
Stayed 2 nights in Mar 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite
The finest hotel experience in NC. Service at all levels exceptional. Staff very professional, but comfortable and natural.
Stayed 1 night in Mar 2024

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing stay, everything exceeded my expectations.
Stayed 1 night in Mar 2024

10/10 Excellent

Bo

Stayed 2 nights in Mar 2024

10/10 Excellent

Feras Hassan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and comfortable rooms with an excellent upgrade . Thanks to all staff especially front desk manager Taylor
Stayed 7 nights in Mar 2024

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our time at the spa.
Stayed 3 nights in Feb 2024