Bugs, dirt, and hair in shower. My husband plunged and de-clogged the shower drain himself because the water wasn’t going down. The sheets were dirty and appeared to be turned inside out. The carpet smelled and needs to be replaced or at least shampooed. My husband almost fell out of the office chair and another time almost cut himself because the left arm of the chair was broken. There were coffee stains and dust in the coffee/tea cubby. Just filthy! I would NEVER stay again—EVER!
Door locks were not in order, room door was open upon first entry.
The hotel was overbooked for rooms with 2 queens which is what I had reserved abs paid in full to have for my family of 4. The attendant at the service desk said he had a king for us but no rooms with 2 queens. We asked for 2 king rooms since he didn’t have our original room and he said he couldn’t do that. So we had to drive home 3 hours and never stayed in the hotel. We think the service attendant could have made this right somehow and were super disappointed that we couldn’t get a room at 10pm for our family. We will never stay at LaQuinta again.
It was a great place to stay and it was available at short notice.
Property was reasonably clean. Staff friendly. Because of pandemic, no breakfast at all, not even fruit, water or a cookie in a bag like many other hotels. Only 1 coffee pot, and ran out of creamers. No excuse not to have something for travelers.
The staff was super friendly. The internet and the tv worked great. The rooms were not the greatest. There was only 3 normal sized pillows on the king bed and they were really flat and the bedskirt wasnt fully on the bed either. The floor near the AC unit stayed damp, there was no extra toilet paper in the room. One of our rooms didnt even have the doors that hide the mini fridge on it just hindges showing. Overall glad we only stayed one night.
Ants in the room and bathroom Sour smell in the carpet, bathroom ceiling falling into the bathtub!!
Room was huge and clean. Had a small fridge, microwave, and a coffee pot. Staff were very kind. Had a key issue and staff immediately changed the battery and got me access back to my room.
Had an excellent stay. Bed was comfortable.Appreciated the refrigerator. .Plan to come here again.
Staff is pleasant. Very clean. Would be nice if hotels started requiring guest to fill out applications before they were able to stay; along with a background check. But other than that, I really enjoyed My stay.
The property is tired! It needs a make over! I would not recommend this hotel.
The hotel was clean and nice, and pet friendly. I had no problems.
Very clean an well maintenance. Good customer service
Great Facility and great staff. I would definitely stay there again
Located within a leisurely stroll of Research Triangle Park, La Quinta Inn & Suites by Wyndham Raleigh/Durham Southpoint is within a few miles (5 km) of Herndon Hills Farm. This 141-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a gym.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and ironing boards.
La Quinta Inn & Suites by Wyndham Raleigh/Durham Southpoint offers a gym, free WiFi in public areas, and a spa tub. If you decide to drive, there's free parking. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a business center, and a seasonal outdoor pool.
Bugs, dirt, and hair in shower. My husband plunged and de-clogged the shower drain himself because the water wasn’t going down. The sheets were dirty and appeared to be turned inside out. The carpet smelled and needs to be replaced or at least shampooed. My husband almost fell out of the office chair and another time almost cut himself because the left arm of the chair was broken. There were coffee stains and dust in the coffee/tea cubby. Just filthy! I would NEVER stay again—EVER!
Door locks were not in order, room door was open upon first entry.
The hotel was overbooked for rooms with 2 queens which is what I had reserved abs paid in full to have for my family of 4. The attendant at the service desk said he had a king for us but no rooms with 2 queens. We asked for 2 king rooms since he didn’t have our original room and he said he couldn’t do that. So we had to drive home 3 hours and never stayed in the hotel. We think the service attendant could have made this right somehow and were super disappointed that we couldn’t get a room at 10pm for our family. We will never stay at LaQuinta again.
Spoke directly with guest with apologies.
thanks
It was a great place to stay and it was available at short notice.
thanks
Property was reasonably clean. Staff friendly. Because of pandemic, no breakfast at all, not even fruit, water or a cookie in a bag like many other hotels. Only 1 coffee pot, and ran out of creamers. No excuse not to have something for travelers.
Thanks.
thanks
The staff was super friendly. The internet and the tv worked great. The rooms were not the greatest. There was only 3 normal sized pillows on the king bed and they were really flat and the bedskirt wasnt fully on the bed either. The floor near the AC unit stayed damp, there was no extra toilet paper in the room. One of our rooms didnt even have the doors that hide the mini fridge on it just hindges showing. Overall glad we only stayed one night.
Thanks for your comments. We do value our guests' opinions and we strive daily to assure our guests enjoy their stays. We do sincerely apologize for any inconveniences. Thanks for letting us know.
Dear Mark, Thank you for sharing your feedback, and we sincerely apologize about the door lock issue. We have shared your feedback with the appropriate team, and we hope that you give us another chance in the future.