Recently stayed there a week. Cons: Beware of hotel reservations issues as they will charge you a full daily rate as penalties if you make any changes to your reservation. Even when giving plenty advance notice of reservation changes, they still fight with you that one member of the staff did not ...
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great hotel, friendly staff, luxury, clean room.. simply: you can't go wrong with Sofitel hotels *****
Seems like Rabat is mainly a business destination. Hotels are kind of scattered around the city and Americans are not going to find any familiar brands. This hotel is part of the Accord chain and is very comfortable for an American business traveler. Breakfast is excellent. Dinner was also very good but the menu is fairly short - the Moroccan dishes were as good as I had in 2 weeks in the country. Small full service bar, good wine list with quite nice Moroccan wine selection. The Mercure is situated in a very nice neighborhood - kind of the medical district with lots of doctor's offices and laboratories. Nightlife (such as it is in Rabat)and the Medina are a short walk (just head toward the ocean and you can't miss it). Only downside was the lack of in-room internet. This was the case in every hotel I stayed in, in Nov 2009 regardless of the location or brand. Not sure if it was an economic thing or security thing. Internet worked fine in the lobby so either get one of the "high boost" wifi gadgets or plan on working in the lobby.
The plush gardens, the traditional rooms and quite surroundings make this hotel the perfect Ryad like stay in a modern neighborhood. Just spent an amazing week there and enjoyed every day of it. Will definitely stay again if I am visiting Rabat.
This hotel was a very nice hotel with great amenities. Clean, easy to find, luxurious, with a nice bar and restaurant. A great business-oriented hotel. However, the were a few things that compromised my experience I feel obligated to mention. First, it's in kind of a weird, depressed area. There's a dead shopping mall right next door, and there isn't much in the way of restaurants or other retail merchants nearby other than cafés, phone places, and a bank or two. The tram is just a couple of blocks away though, so it's easy to go wherever you want in the city. Then, there is a shuttle to the airport that is very nice. It's expensive though; 300 MAD. And, after paying my room in full in advance, I was surprised to hear upon checking out that there was an "arrival tax" of 80 MAD that supposedly needed to be paid. I have never heard of this in any other Moroccan hotel, so this may be bogus. Finally, once you turn off the lights at the switch by the door, there's no way to turn any of them on from anywhere else in the room; you can only turn on the TV or stumble back to the door. I say this because at 12:30 AM, someone called me on the room phone, which I couldn't find because it was so dark. When I did, I called the reception desk to find out what was going on, and whoever answered the phone just laughed and told me to hang up. So then I was awake for two more hours wondering about this. So nice room, nice hotel, nice amenities, but some weird stuff going on. I might go back to another hotel I've stayed before.