Sofitel Rabat Jardin des Roses5.0 out of 5.0
Sofitel Rabat Jardin des Roses5.0 out of 5.0
Recent guest reviews
I have traveled to many places and staying in a good hotel is the number one factor for me for a successful trip because i consider it as my home away from home. Sofitel - Jardin des Roses is one of those places. I stay here every time I am in Rabat. It feels like being home thanks to the staff who is friendly, courteous, and helpful, that’s why i give them a shout out because they made me feel like royalty. I wish i could name all the people that went out of their way to help me and provided incredible services. Every person I came across, be it at the entrance, the reception, the pool, the gym, the restaurants... was incredibly helpful. Thank you Hasnae (the PR manager), Nezha (maid services)... and very person I have met. The room was very spacious, with a very comfortable bed, a spacious balcony and a beautiful design. The hotel surroundings are very neat and well kept, the gardens are beautiful and it has 2 good size pools. I could just lounge all day by the pool and be served. Even though I rented a car, I needed to run errands around town and not worry about parking and the staff helped me get a driver who was available for a few hours and made many stops around town with me. I highly recommend this hotel. If you are looking for a special service this is the place to stay in.
I came to Rabat on a 2 days trip I stayed in sofitel first impression I took was good the service the food and mostly the amazing room I went on my second day to try the Moroccan hammem and that was my first time to try it a lady called sheriff took good care of me she was friendly smiling all the time and asking me about my preferences thank you so much sherifa I might come back to Rabat bcuz of this experience I had , great job done keep going
The best service : Front desk (Aziza, Naoual, Hasna,, Amine) concierge (Adel,Ahmed), Housekeeping(Mariam, Najat) and Jamal at the restauran, , Thank you sofitel (Rabat) for the good services & High level security
This hotel had everything one could want. Friendly staff, great facilities and fantastic food. From the moment I was greeted at the door and assisted with my luggage, I felt welcomed and at home. The bath side was rather high and in stepping over, I slipped and hurt myself. Explained to reception what happened and asked if they could move me to a room with a walk in shower. When I went to collect the new key card and they told me that they had moved all my luggage for me. The offered to get a Doctor. Two days later a male Doctor and paramedic arrived who only spoke French. One of the receptionists accompanied us to the room: A - to check that I was safe and B - to translate. I was examined and had done some damage to a few leg muscles. Anti-inflammatories, topical cream and something else were prescribed. Said prescription was in Arabic and the hotel sent a staff member to the pharmacy to collect the medication. The staff assisted with the ATM, as this was all in Arabic and French I was a tad confused. Helpful staff at the Bureau’d Change said I would pay commission, rather use the ATM and showed me how to operate it. The food was 5 star - mainly Western food. Ask the staff they willingly show you the local specialities hidden away. The pools were clean, towels always available. There is a gym, spa, nightclub and two other restaurants on the premises. Rooms well-appointed and cleaned perfectly. Thank you to the wonderful caring staff!!
Even with some big event happening in and by the hotel. My groupe had a great stay. Great job for the house keeping team.. and special thanks the their manager shemssy for her professionalism and Assistance she provided personally to our groupe of 6 rooms not including my suite to make our stay outstanding and enjoyable.
I really liked the Spa center of the hotel. Service was perfect and the Hamam + Massage was great. If you go to the Massage I can recommend you Mrs. Saida who is really professional and speaks English well.
I had business trip in Rabat, my accommodation was in Sofitel, it’s a nice hotel and has a welcome staff But I met in the restaurant 2 amazing persons Zaubair and Fatima Zahra They care me too much Gave me home feeling I felt I’m the only guest they have They remembered what I like and what I don’t Really, Sofitel is lucky with his team but much more luck with Zaubair and Fatima Thank you Sofitel team
FANTASTIC hotel. Beautiful design, great Spa center included in the room rate, great breakfast. Make sure to reserve a room that face the pool. They have a coffee house a bar and two restaurants on the premises- prices are a bit higher then outside but hi, this is a five star hotel! We arrived late and didn't enjoy the FANTASTIC outdoor pool- please be smarter then us (closes at 7pm).
got a massage done here with myself and my daughter - ask for saida!! great day at the spa - 5 stars!! Hotel was absolutely fantastic!! Great food, great service, and lovely people - beaches close by and the old souk which made a great day trip
I stayed one night and everything went fine, except for staffing. When I checked out I asked reception to send the invoice to my email. Of course they didnt send me so I had to follow up on this. Called them, but they were not even understanding what I wanted so I sent an email. Then, no response. Next day, I called them again and asked the invoice. Now the most ridiculous part: The lady said she couldn't do it and asked me to call in the next day. However, I just said: why don't you take a note and talk to your colleagues. She didnt know what to do and then HUNG UP ON ME!!!! Angrily, I tried call back and everytime that I called they were hanging up on me again!!!! What kind of service is that????? This is not what I would expect from a highly rated hotel
- Close to Royal Palace
- Free WiFi in rooms and public areas
- Free valet parking
- Onsite dining
Located in Souissi within a mile (2 km) of Royal Palace, Sofitel Rabat Jardin des Roses is within a few miles (5 km) of other popular sights such as Hassan Tower. This 229-room, 5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 3 restaurants.
There are multiple options for onsite dining with 3 restaurants, including El Patio, which has garden views. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.
An LCD TV comes with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a balcony, a minibar, and free bottled water.
Guests of Sofitel Rabat Jardin des Roses have access to a full-service spa, 2 outdoor pools, and a nightclub. You can take advantage of free valet parking, along with an airport shuttle (available 24 hours) for EUR 50 per person one way. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include an indoor pool, a children's pool, and a health club.
Reviews from Trip Advisor
85.0% of guests recommend this hotelTotal of 1866 reviews