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Sheraton Quito Hotel

4.0 star property
Beaux Arts Quito hotel connected to a shopping center, steps from Quicentro Shopping

Choose dates to view prices

Photo gallery for Sheraton Quito Hotel

Bar (on property)
Pool
View from property
Terrace/patio
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Breakfast available
  • Parking included
  • Bar
  • Gym
  • Laundry

Explore the area

View in a map
Av. Naciones Unidas, and Av. Republica de El Salvador, Quito, Pichincha
  • Place, Atahualpa Olympic Stadium
    ‪3 min walk‬
  • Place, Quicentro Shopping
    ‪3 min walk‬
  • Place, Parque La Carolina
    ‪3 min walk‬
  • Airport, Quito (UIO-Mariscal Sucre Intl.)
    ‪29 min drive‬

Room options

2 Double Beds Room

  • Sleeps 2

1 King Room

  • Sleeps 2

Superior Room, 2 Double Beds, High Floor

  • Sleeps 2

Superior Room, 1 King Bed, High Floor

  • Sleeps 2

View all photos for Room, 1 King Bed

Room, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (High Floor)

Superior Room, 1 King Bed (High Floor) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed (High Floor)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Mobility Accessible (Roll-In Shower)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Double Beds, Mobility Accessible (Roll-In Shower)

  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds (High Floor)

Superior Room, 2 Double Beds (High Floor) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Room, 2 Double Beds (High Floor)

  • Sleeps 5
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Club Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

1 King Bed 1 Bedroom Suite

  • Sleeps 2

2 Double Beds, Mobility Accessible With Roll-in Shower

  • Sleeps 5

Superior Room, 2 Double Beds (High Floor)

  • Sleeps 2

Superior King Room-High Floor

  • Sleeps 2

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About the neighborhood

Quito

Located in La Carolina, Sheraton Quito Hotel is adjacent to Quicentro Shopping and within a 5-minute walk of other popular sights like Atahualpa Olympic Stadium. This 136-room, 4-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and free self parking. Centrally located in Quito, the hotel is connected to a shopping center and also a short walk from Parque La Carolina and Guangüiltagua Metropolitan Park.

What's nearby

  • Naciones Unidas Boulevard - 1 min walk - 0.1 miles
  • Atahualpa Olympic Stadium - 3 min walk - 0.2 miles
  • Quicentro Shopping - 3 min walk - 0.2 miles
  • Parque La Carolina - 3 min walk - 0.2 miles
  • Botanical Garden of Quito - 13 min walk - 0.7 miles

Getting around

  • Iñaquito Station - 7 min walk
  • Universidad Central Station - 14 min drive
  • Mariscal Sucre Intl. Airport (UIO) - 45 min drive

Restaurants

  • ‪Sweet & Coffee - ‬2 min walk
  • ‪Segundo Muelle - ‬2 min walk
  • ‪American Deli - ‬1 min walk
  • ‪El Arbolito Delicatessen - ‬2 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Sheraton Quito Hotel

Beaux Arts Quito hotel connected to a shopping center, steps from Quicentro Shopping
At Sheraton Quito Hotel, guests have access to a gym, a sauna, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 30 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a hot tub, meeting rooms, and a conference center.
Guests can expect LED TVs with satellite channels, along with free WiFi and wired Internet. Beds sport Egyptian cotton sheets and bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, coffee makers, and free newspapers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 25.50 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bakery&Deli
  • Restaurante Cook's
  • Restaurante Las Fragatas

Things to do

  • 24-hour gym
  • Hot tub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (3,229 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible airport shuttle
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • Beaux Arts architecture
  • Biodegradable coffee stirrers available
  • Built in 1997
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 36.6 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 25.50 per person
  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 36.6 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Quito
Quito Hotel Sheraton
Quito Sheraton
Sheraton Hotel Quito
Sheraton Quito
Sheraton Quito Hotel
Four Points Quito
Quito Four Points
Sheraton Quito Hotel Quito
Sheraton Quito Hotel Hotel
Sheraton Quito Hotel Quito
Sheraton Quito Hotel Hotel Quito

Frequently asked questions

Is a free cancellation option available at Sheraton Quito Hotel?

Sheraton Quito Hotel offers free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Sheraton Quito Hotel?

As of Dec 15, 2025, prices found for a 1-night stay for 2 adults at Sheraton Quito Hotel on Dec 24, 2025 start from $120.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Sheraton Quito Hotel?

This hotel is situated in La Carolina, just steps from Atahualpa Olympic Stadium and Quicentro Shopping, and within a short walk of Parque La Carolina. You'll also find Naciones Unidas Boulevard and Iñaquito Shopping Center less than a mile away.

Is parking available on site at Sheraton Quito Hotel?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Does Sheraton Quito Hotel have a casino?

No, Sheraton Quito Hotel doesn't have a casino.

Is there an indoor pool at Sheraton Quito Hotel?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

Is Sheraton Quito Hotel good for couples?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar, and Egyptian cotton sheets.

Are there hot tubs at Sheraton Quito Hotel?

Yes, this hotel has a spa tub.

Does Sheraton Quito Hotel have a restaurant that serves breakfast?

Yes, Sheraton Quito Hotel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Sheraton Quito Hotel allow pets to stay for free?

Yes, pets stay free at Sheraton Quito Hotel.

Are there connecting rooms at Sheraton Quito Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Sheraton Quito Hotel?

The closest major airport to Sheraton Quito Hotel is Mariscal Sucre Intl. Airport (UIO), which is 23.1 mi away (45 minutes by car).

Can I book a room with a balcony at Sheraton Quito Hotel?

No, there aren't any guestrooms with balconies at Sheraton Quito Hotel.

Does Sheraton Quito Hotel offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Sheraton Quito Hotel.

Sheraton Quito Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 214 out of 310 reviews
Rating 8 - Good. 63 out of 310 reviews
Rating 6 - Okay. 13 out of 310 reviews
Rating 4 - Poor. 9 out of 310 reviews
Rating 2 - Terrible. 11 out of 310 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very helpful warm greeting
Stayed 2 nights in Sep 2025

2/10 Terrible

ANDRES NICOLAS

Stayed 4 nights in Jul 2025

10/10 Excellent

Ivan, Doral

Stayed 1 night in Jul 2025

10/10 Excellent

GUSTAVO ENRIQUE

Stayed 2 nights in Jun 2025

10/10 Excellent

Alma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Excellent personal and very helpful.
Stayed 1 night in May 2025

10/10 Excellent

Ana Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Regreso si

Todos fueron muy amables y nuy atentos
Stayed 2 nights in May 2025

10/10 Excellent

Henry

Stayed 1 night in May 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Quito
Stayed 2 nights in May 2025

10/10 Excellent

Federico

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely!
Stayed 1 night in Apr 2025

8/10 Good

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crear customer Service. The staff was very friendly.
Stayed 3 nights in Apr 2025

10/10 Excellent

Alejandro

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

washington, Manta

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel , personal atento dispuesto a ayudar en todo momento, lo único que llamo la atención fue que la calefacción de la habitación no funcionaba .
Stayed 1 night in Feb 2025

10/10 Excellent

cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A comfortable stay

The Sheraton Quito was a wonderful hotel in a good location. The food was excellent in the restaurants. The staff was friendly and helpful.
Stayed 4 nights in Jan 2025

10/10 Excellent

Marc-Olivier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 9 nights in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Jerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was quick to help and anticipate my needs. Beautiful lobby. My room was spacious and had nice toiletries.
Stayed 1 night in Jan 2025

8/10 Good

James

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Jan 2025

10/10 Excellent

Marianne, sheldon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walking in nearby park and Botanic Gardens in the pleasant Quito weather was a great start to our short Quito visit prior to flying to the Galapagos.
Stayed 1 night in Jan 2025

10/10 Excellent

Levi

Stayed 4 nights in Nov 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jaime

Liked: Cleanliness, amenities
The peoples
Stayed 3 nights in Nov 2024

2/10 Terrible

Jorge Eduardo

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Don't go to this hotel, in the next room there were people taking drugs, partying with prostitutes, we couldn't sleep, we didn't complain either because we were scared, they could do something against us! Staff at the front desk, very rude! Horrible experience in a hotel that is supposed to be one of the best!
Stayed 5 nights in Aug 2024

10/10 Excellent

Rafaela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Denis

Stayed 2 nights in Jul 2024

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