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Sheraton Quito Hotel

4.5 out of 5.0

Recent guest reviews

It's very good stay in sheraton. All staff are good...and can understand English. Service is nice. I can say it's a value added stay and worth of money. I can strongly recommend Sheraton hotel to stay in Quito.

This is an excellent hotel. I bring photography tour groups to Ecuador every year and we always stay at the Sheraton Quito. It is a wonderful experience. The accommodations are the best. The staff is exceptionally friendly and helpful. The attached restaurant is superb and the breakfast buffet is the largest and freshest that I have seen anywhere. It is also very conveniently located. It is only 35 minutes from the airport and there are numerous restaurants, pharmacies and other stores within a 1 block walk.

From the moment I checked in to the time I checked out, the staff at the hotel was absolutely fantastic. Whether it was Johanna the lobby manager, Mario at the front desk, or Roberto at the Club Lounge, or the staff at the restaurant, everyone was so welcoming, courteous, and attentive to our every need, and made us feel wonderful. The amenities in the hotel were excellent and truly first class, and its location was perfect for us. We thoroughly enjoyed our stay at the hotel. Will definitely stay here if I get the chance to come back to Quito.

We stayed in this hotel for the weekend; great location, great staff. Gold status was recognized and we received an upgrade at check in. There is a mall across the street where you have food diversity and shopping places. You shall not miss the trip to "La mitad del mundo"

Prior my arrival I had a problem with my payment method. When got to the Hotel, got all help by the reception stuff. The only one thing is the gym located above 10th floor, which is annoying. Some guests used to go to the gym at 5:30 am and it's annoying to listen them running and jumping.

The hotel is located in a diverse area with plenty of shops and restaurants. You have a mall, stadium, and movie theater a couple of blocks away. The rooms are clean and spacious and the beds are extremely comfortable. I took a taxi provided by the hotel to a restaurant and left my cell phone in the taxi, my phone was waiting for me in the reception when I got back. Would definitely go back.

We had a pleasant stay at the Quito Sheraton. We focused on exploring the city so we didn't spend much time in the hotel itself, however it was clean, comfortable and friendly. All expected standard amenities were offered.

everyone who works at the hotel went out of their way to make sure everything was ok. When i did have an issue about something else out of the hotel, they took care of it very efficiently and quickly.

Loved this place. Neighborhood was diverse and safe and classy . Plenty of places to eat and shop. Hotel was amazing; I was only there two nights and can name at least four staff members: Natalie; Ricardo; Germania and Edison.

Average hotel, small with un updated rooms. Employees were very friendly. Competitor hotels offer better service with larger rooms and guest services such as Marriott and Swiss Hotel. The location is great for those who are afraid to venture out but nothing out of the ordinary (i.e. Local restaurants and a mall).

Av. Naciones Unidas Quito Pichincha

Hotel highlights

  • Walking distance to Atahualpa Olympic Stadium
  • Free WiFi and wired Internet in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Sheraton Quito Hotel places you next to Quicentro Mall and within a 5-minute walk of other popular sights like Atahualpa Olympic Stadium. This 4.5-star hotel welcomes guests with 136 rooms and conveniences like free in-room WiFi, free valet parking, and a health club. It's in central Quito and also close to Botanical Garden of Quito and Chapel of Man.


Enjoy dining at one of 2 onsite restaurants including Restaurante Cook's, which specializes in local and international cuisine. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 10:30 AM.


Sheraton Quito Hotel's 136 rooms are soundproofed and provide minibars, coffee makers, and free newspapers. LED TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds sport Egyptian cotton sheets and bathrooms offer rainfall showers, hair dryers, and free toiletries. Free bottled water, laptop-compatible safes, and phones are also standard.

Property features

Guests staying at Sheraton Quito Hotel enjoy a health club, a spa tub, and a sauna. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours) for USD 25 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a rooftop terrace, free WiFi in public areas, and 2 meeting rooms.

Room options

Club Twin Room, Non Smoking

Full 2 | Sleeps 2

Junior Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Classic Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Classic Twin Room, Non Smoking

Full 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

90% of guests recommend this hotel

Total of 1100 reviews