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Mercure Alameda Quito

3.5 out of 5.0

Recent guest reviews

We had perfect 2 nights stay at Mercure Hotel Alameda in Quito, which was part of our trip with Gate 1 Travel. Room was very spacious, and modern, had all necessities (including a wet bar) and contemporary decorated. Breakfast buffet was included with our stay and was superb. They serve a slightly different menu every day. We also used the Spicy restaurant in the hotel on the night of our arrival. Food and hospitality was great despite the late hours (11 pm). There are also many good places to eat around the hotel. Based on others Trip Advisors reviews, we chose the Greek restaurant Suvlaki for our lunch, which is just 1 min away from the hotel. And of course we could not resist several trips to buy pastries from AlamedaQ Cafe, which is part of the hotel also (don’t miss that – they are super delicious). El Mariscal public transportation trolley station is just 5 min/ 4 blocks away. We used it to get to the old town (4-5 stops depending on your destination) and it was very convenient and inexpensive (25c). The hotel staff was very friendly, professional and helpful in answering all our questions.

Stayed here for 3 nites upon arriving in Quito for our 17 nite Ecuador Holiday. We have stayed in other Mercure's and enjoyed their hospitality so when I saw that Quito had one we just figured it was worth the try. The room was somewhat spacious, the bed and bedding was super comfortable and the bathroom was larger than most hotels. The only minor beef is that they don't include breakfast like most of the competition, they do offer it for $15 as the reg price but they had a special for $10 so we accepted that. Good breakfast including eggs to order and fresh fruit among the other normal stuff you get at other places. Very fast and easy free internet was also included. Well worth the effort to get there - about 1 hr from the airport (and $25 taxi fee).

This hotel is located in El Mariscal district, a short drive from the historical center and new restaurants, and only two blocks from the crafts market. We were offered the penthouse, but it was quite a disappointing experience: although very large, the room had filthy, stained red carpet, old curtains and equally worn chairs. There are no chairs, table, plants, jacuzzi or anything special on the super large terrace with views to the city. A friend was given a renovated room and had a much better luck. Slow Internet connection. The shop and the bar were always closed. Really disappointed because upon reservation we asked the front desk about the difference between renovated and non renovated rooms and the person in charge said "there is no difference". There is indeed a huge difference. Except for the renovated rooms, all others are not recommended, in spite of the hotel's location. There are several new hotels in Quito nearby to be chosen.

This hotel was the starting and ending point for our Galapagos tour. The tour company arranged it and we were all very satisfied. Service is great, rooms and beds plush, and excellent security. Close to shopping area, Artisan Markets etc.

Good location. Centrally located in the middle of the old area and modern area of Quito. At 10 minutes by car you can get to the Historic Center and to the modern area of malls and restaurants. Hotel´s service is one of the best qualities. Since you arrive, personnel greet you very kindly. It has an executive ambience. Modern. At the room, complimentary coffee and tea, a nice cozy living area and a separate room. Everything well set and comfortable. Neat and clean bathroom. Wifi included at the rate, with an excellent conection. Recommended.

We arrived back from a week in the Galapagos islands and stayed two nights in the Mercure Hotel before heading on to Lima. The Mercure Hotel is in a great location, has excellent facilities, and was very comfortable. Our trip was arranged through Gate 1 so check-in was a matter of handing us our room key and going upstairs to our room. The room was very large with a good view. The bed was a king size bed and very comfortable. The bathroom was large and very clean. We had two large bottles of water in our room waiting for us. I do not know if that is standard with the rooms, as Gate 1 had made arrangements to have bottled water delivered to all of our hotel rooms each day. I hope it is standard hotel policy, so you may need to ensure you'll have that when you book. Remember In Ecuador and Peru, you can not even brush your teeth with water from the bathroom faucet (or any other faucet, unless your guide assures you it is filtered water or bottled water.) The breakfast was buffet style and the selection was good. While we had formal tours in Quito, we were also able to walk to nearby parks, pharmacies (for a bottle of Listerine and a new toothbrush.) We went to local restaurants recommended by our Quito-based guide who assured us those restaurants were safe and were careful in using filtered water in preparation of the food. In addition, we drank beer, wine, or bottled water. The waiters in the better restaurants always brought bottled water to the table and opened it in front of us for us. Do not accept any bottle that you do not know has not been refilled. In Italy on a previous trip, we were out in the country in a small village and saw a man refilling bottles from a faucet and screwing the caps back on. Amazingly enough, in Italy, that water was probably safe, but clearly if someone else had drunk from the bottle, the bottles themselves were not clean. By the way, Gate 1, our tour company also had arranged for breakfast to be included as part of our package, so I cannot address the individual cost of the breakfast. I would recommend the Mercure as a good spot to stay in Quito, but again, since it was part of a tour package, I cannot specifically address the costs, either of the hotel room, or the breakfast. But the arrangements made through Gate 1 and the hotel were excellent. In most places, this would be at least a 4 star hotel.

Stayed here at the end of our 2 week trip to Equador and the Galapagos and it was exactly what we needed!! Got a free upgrade to a suite; king size bed, dining area, comfy sofa, balcony, hair drier in bathroom with powerful shower. Great range of food for breakfast. There's a guy who makes omelettes in front of you to order. Lots of bread and pastries plus fruit meat cheese yoghurt along with other hot foods. The gym is small only 1xtreadmill 1xcross-trainer 2xbike then 1 bench with bar and a selection of dumb bells. There are lockers and a water station. As a bonus though you can go anytime day or night and there is a 2 person lay down jacuzzi! Staff were fantastic, very helpful and quick. Hotel also does a shuttle service to the airport but it's $15pp so it's cheaper to get a taxi which charge a flat rate of $25.

Hotel is mostly good, but they can really smug you with the buffet breakfast rates, which can go from 10 to 18,31$ without a real logical explanation .... on top of that, breakfast is not even good Eat somewhere else... there's plenty options around the corner

We just got back from a 15 day trip to Ecuador. Our first hotel was the Mercure Hotel Alameda in Quito, Ecuador. This hotel is not only very comfortable and beautiful inside, but I mostly want to thank the staff for their service. I contacted them about a request and they were so prompt to answer. They helped us get safe transportation from the airport to the hotel and accommodate other personal request. Once there, the staff is very friendly, professional and eager to help. We got great suggestions from them as to where to go. Thank you!

Good quality hotel on good neighborhood of Cusco. Staff is very accommodating and there are good restaurants in walking distance. Also nearby is a great area for music, dancing & good bar scene. A good find.

Roca E4-122 & Amazonas Ave Quito Pichincha

Located in La Mariscal within 2 miles (3 km) of Basilica of the National Vow, Mercure Alameda Quito is within a few miles (5 km) of other popular sights such as Independence Square. This 147-room, 3.5-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a fitness center. Located in central Quito, the hotel is also near El Panecillo and Quito Cathedral.


Enjoy dining at Spicy, one of 2 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or 2 coffee shops/cafés. For your convenience, a buffet breakfast is served each morning for a fee.

Mercure Alameda Quito's 147 soundproofed rooms provide minibars, coffee makers, and free newspapers. Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and bathrobes. Free bottled water, safes, and phones are also available.


Mercure Alameda Quito features a fitness center, free WiFi in public areas, and 7 meeting rooms. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 25 per person one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a 24-hour business center, a computer station, and free newspapers.

Property features

Room options

Deluxe Suite, 1 King Bed

King 1 | Sleeps 2

Superior Suite, 1 King Bed (Privilege room)

King 1 | Sleeps 3

Superior Suite, 2 Single Beds (Privilege room)

Twin 2 | Sleeps 3

Superior Room, 2 Single Beds

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

82% of guests recommend this hotel

Total of 719 reviews