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JW Marriott Hotel Quito

4.5 out of 5.0

Recent guest reviews

Beautiful lobby. A little bright during the day with the glass dome. Breakfast buffet was fabulous. Way too many choices of pastries, jellies, fruits that you just don't see in U.S. Hotels. Staff was very friendly and accommodating. If they did not understand English they would immediacy find someone to assist.

The place in general is beautiful. The decorations with real flowers were nicely done. Love it

Staff was great, bed comfortable, large rooms. Breakfast very good. Lola Young

Very nice. The hacienda restaurant is espectacular

I really like the hotel because it is very well located.

Very nice, clean, luxury hotel. A great place to clean up after a few days in the Amazon.

Stayed here - close to Plaza Foch with great restaurants and bars - probably more for the young and visiting crowd. Comfortable place to stay, but like all of Quito, need to be careful walking around at night.

Nice facility, somewhat out of the wayl food average; g

The hotel is the location privilege, ver y confort, the personal excelent, the Room nice, ,the pool beutiful, and the spa exelent

Great hotel for traveling in business friendes or family.

This Marriott hotel lives up to 4 star standards except for the internet which has been very disappointing. I had to keep signing on and often with difficulty, and whether or not it is included or if you are paying the $14.99 daily fee, only two items can be used which was a problem since I had a computer, iPad, and iPhone. A hotel of this quality should have the internet included in the price of the room so it will eliminate any problems.

We got to the hotel and the receptionist told us that our room did not include the two breakfasts that I had paid for with this company. The paper work that I had printed off with the details from my booking did not have that specified, either, so they did not want to honor this. Then they took us up to our room, which was not cleaned at all. Someone must have just checked out of that room. Both beds were not made, towels everywhere on the floor, dead roses in a vase, etc. They did give us a different room, but it wasn't as nice and it didn't have the view that the first room had. Our last morning at the hotel we decided to eat breakfast there and they said that two of the breakfasts were included. This made us angry, because we had gone out the other two mornings because of what the receptionist had told us when we checked in. We complained at the front desk and they asked us to forgive them and they would deal with the lady who had checked us into the hotel, but couldn't refund our money because we had paid upfront with this company.

hotel staffs were very unfriendly. especially some receptionists. I had a problem with my TV. I had to chanfge the room few times because heater was not working properly. and I got sick. location is pretty good. but taxi from this hotel charge triple price than taxi from other hotel.

Stayed in Quito for a day layover in JW Marriot-after Machu Picchu and Galapagos Islands. Junior suite with adjoining room....great for a family. Beautiful pool, great restaurants. Spa-descent treatments and facial. Wonderful place to spend a day or two! CA USA

We went to Quito for the Jonas Brother concert, eventough the hotel was full, the staff was very friendly, always making you feel at home.

Wonderful. Polite and helpful staff. Gorgeous rooms, great location. Couldn't be better.

Have stayed at many hotels and resorts across the Globe (N-America, S-America, Far East and Europe). I've experienced mediocre hotels, good hotels and great hotels. Marriott has always impressed me and the Quito Marriott was among the top so far! Had a great room, great service and great staff to make our stay absolutely memorable! Highly recommended if you are in Quito on business or tourism!!!

Excelent..since I travel mostly for business, I need a more detailed reciept of my package purchase for my expense voucher..

Very attentive staff. Beautiful & clean room.

Very good but service was inconsistent

Avenida Orellana 1172 Y Avenida Amazonas Quito Pichincha

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Spa
  • Outdoor pool

Atahualpa Olympic Stadium is within 2 miles (3 km) of JW Marriott Hotel Quito while other popular attractions such as Basilica of the National Vow are within 3 miles (5 km). This 4.5-star hotel has 257 rooms and welcomes guests with 4 restaurants, a full-service spa, and an outdoor pool. Located centrally in Quito, it's also close to El Panecillo and Independence Square.


Dining

Enjoy a drink at the lobby lounge or relish the Latin American cuisine at Bistro Latino, one of 4 onsite restaurants, which serves breakfast, brunch, and lunch. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6 AM to 11 AM.


Rooms

All of JW Marriott Hotel Quito's 257 rooms are soundproofed and have an array of amenities, including iPod docks, minibars, and coffee makers. Guests can expect WiFi, wired Internet, and 42-inch plasma TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include free bottled water, safes, and phones.


Property features

At JW Marriott Hotel Quito, guests enjoy a full-service spa, an outdoor pool, and a health club. Parking is USD 5 per day (USD 2 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available on request) for USD 50 per person one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include 2 spa tubs, a sauna, and free WiFi in public areas.

Room options

Superior Room

Full 2 | King 1 | Sleeps 2

Junior Suite

Full 2 | King 1 | Sleeps 2

Superior Room

King 1 | Sleeps 2

Guest reviews for JW Marriott Hotel Quito

Everyone (2) Business (6) Couples (4) Family (5) Friends (2) Other (2)
5

unexpected quito treat

Everyone

Beautiful lobby. A little bright during the day with the glass dome. Breakfast buffet was fabulous. Way too many choices of pastries, jellies, fruits that you just don't see in U.S. Hotels. Staff was very friendly and accommodating. If they did not understand English they would immediacy find someone to assist.

By on Jul 22, 2017

5

nica hotel. perfect

Everyone

The place in general is beautiful. The decorations with real flowers were nicely done. Love it

By , from Pensylvania on Jun 15, 2017

5

great hotel

BusinessTravelers

Staff was great, bed comfortable, large rooms. Breakfast very good. Lola Young

By on Oct 10, 2015

5

miss

Families

Very nice. The hacienda restaurant is espectacular

By on Sep 7, 2015

5

quito

BusinessTravelers

I really like the hotel because it is very well located.

By on Jul 28, 2015

5

great stay

Couples

Very nice, clean, luxury hotel. A great place to clean up after a few days in the Amazon.

By on Apr 23, 2015

4

relaxing stay after the galapagos

GetawayWithFriends

Stayed here - close to Plaza Foch with great restaurants and bars - probably more for the young and visiting crowd. Comfortable place to stay, but like all of Quito, need to be careful walking around at night.

By on Feb 23, 2015

3

quito pluis

Couples

Nice facility, somewhat out of the wayl food average; g

By on Aug 20, 2014

5

excelent for family fantástico

Families

The hotel is the location privilege, ver y confort, the personal excelent, the Room nice, ,the pool beutiful, and the spa exelent

By on Apr 7, 2014

4

great hotel

BusinessTravelers

Great hotel for traveling in business friendes or family.

By on Dec 16, 2013