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Recent guest reviews

Good location still away from old town Quito.

Great bed, beautiful city view, great service ( I asked for a permit to be printed for Cotopaxi). Just didn’t have Diet Coke. Ultra smooth checkin & slept wonderfully !

Excellent hotel

Front desk staff is exceptionally helpful. Service throughout the hotel has been friendly and everything we need.

Rooms were fresh and pleasing. Staff went out of their way to be helpful.

It was nice. The location is good. There are a few restaurants around here. It’s kindda noisy but that’s typical downtown location.

The hotel is nice and the staff members are extremely nice. I would definitely recommend this facility. The only downside to the establishment is the price of food. Breakfast costs 20 dollars while one can get a complete breakfast at a local establishment for approximately five dollars. The prices in the hotel restaurant are exorbitant as well. I would strongly recommend that the hotel reconsider their food prices as they are a major deterrent to customers.

Hotel was excellent. The staff were wonderful. They took the time to make sure you were comfortable.

Nice hotel. Great location. No breakfast included and very expensive. good restaurant in the area. The hoitel was clean

Good location, friendly staff, terrible WiFi, expensive breakfast for what has to offer.

Nice hotel with a good location and friendly staff.

Cordero 444 y Av. 12 de Octubre Quito Pichincha

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Located in La Floresta, NH Collection Quito Royal is within a 10-minute stroll of sights such as National Polytechnic School and Salesian Polytechnic University. This 124-room, 5-star hotel has conveniences like a full-service spa, free in-room WiFi, and free valet parking.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10 AM and on weekends from 6:30 AM to 11 AM.


Rooms

40-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. IPod docks, refrigerators, and minibars are also standard. Housekeeping is available on request.


Property features

Guests staying at NH Collection Quito Royal enjoy access to a full-service spa, a gym, and free WiFi in public areas. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 30 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include a 24-hour business center, coffee/tea in a common area, and free newspapers.

Room options

Premium Room (ExtraLarge ExtraBed 2adults+1child)

1 Double Bed and 1 Twin Bed | 3 Twin Beds | Sleeps 3

Superior Room (Extra Bed 3 adults)

1 Double Bed and 1 Twin Bed | 3 Twin Beds | Sleeps 3

Premium Room (Extra Large Extra Bed 3 adults)

1 Double Bed and 1 Twin Bed | 3 Twin Beds | Sleeps 3

Premium Room (Extra Large)

1 Double Bed | 2 Twin Beds | Sleeps 2

Guest reviews for NH Collection Quito Royal

Everyone (7) Business (1) Couples (1) Family (1)
4
Family

Good location still away from old town Quito.

By , from Odenton on Mar 20, 2024

Review comment responded on Mar 22, 2024

Thank you for your rating and kind comments.Regards from QUito,

5
Everyone

Great bed, beautiful city view, great service ( I asked for a permit to be printed for Cotopaxi). Just didn’t have Diet Coke. Ultra smooth checkin & slept wonderfully !

By on Mar 15, 2022

Review comment responded on Mar 24, 2022

Dear Karen I would like to thank you for sharing this beatiful words about our NH COLLECTION ROYAL QUITO Hotel. For us it’s very important to make you feel comfortable, and it has been a pleasure to have you here. We hope to see you again soon. Kind regards

5
Friends

Excellent hotel

By on May 6, 2021

Review comment responded on Jun 11, 2021

Apreciado Huesped; Agradecemos mucho su valiosa puntuación; estamos complacidos de saber que su experiencia junto a nosotros fue memorable. Ansíamos volver a servirlo pronto en esta su casa. Saludos Cordiales, Ma. Fernanda Galarza Guest Relations Manager

5
Partner Couples

Front desk staff is exceptionally helpful. Service throughout the hotel has been friendly and everything we need.

By on Apr 22, 2019

5
Everyone

Rooms were fresh and pleasing. Staff went out of their way to be helpful.

By on Mar 2, 2019

5
Everyone

It was nice. The location is good. There are a few restaurants around here. It’s kindda noisy but that’s typical downtown location.

By , from Austin, TX on Oct 31, 2018

Review comment responded on Nov 28, 2018

Dear Mr. Tom, Thank you for taking the time to share with us your nice comments; we are very happy to know that you had a great time in our hotel and that you enjoyed our convenient location, our quality and services. We would be pleased to welcome you back soon! Best regards, Carolina Rueda C. Guest Relations

5
Everyone

The hotel is nice and the staff members are extremely nice. I would definitely recommend this facility. The only downside to the establishment is the price of food. Breakfast costs 20 dollars while one can get a complete breakfast at a local establishment for approximately five dollars. The prices in the hotel restaurant are exorbitant as well. I would strongly recommend that the hotel reconsider their food prices as they are a major deterrent to customers.

By on Aug 6, 2018

Review comment responded on Aug 7, 2018

Dear Guest, Thabk you for sharing with us your valued feedback; we are happy to hear that you had a pleasant stay with us and that you enjoyed our attentive hospitality. On the other hand, we appreciate that opportunity to receive your important suggestions and we have shared them with our F&B team in order to take them under deep consideration for future improvements in this area. It would be a pleasure to welcome you back soon! Kind regards, Carolina Rueda C. Guest Relations

5
Everyone

Hotel was excellent. The staff were wonderful. They took the time to make sure you were comfortable.

By on Mar 9, 2018

Review comment responded on Mar 19, 2018

Dear Guest, We appreciate your great feedback and we are thrilled to hear that you has a wonderful experience in our Hotel; it is nice to know that you enjoyed our services and the welcoming hospitality provided by our attentive staff. It would be a pleasure to welcome you back here, your home in Quito! Best regards, Carolina Rueda C. Guest Relations Manager

4

nice hotel. great location

Everyone

Nice hotel. Great location. No breakfast included and very expensive. good restaurant in the area. The hoitel was clean

By , from Canada on Feb 9, 2017

Review comment responded on Feb 13, 2017

Dear Mr. Bruno, Thank you for taking the time to tell us about your experience in our hotel, we are happy to hear that in general you enjoyed your time with us and that our location resulted very convenient for your activities. On the other hand, we are sorry that your rate reserved did not included breakfast, nevertheless, we want you to know that we could always arrange a preferential price for our breakfast buffet if you let us know in advance, before your check in or even at the check in time. We hope to welcome you back on a future visit to Quito! Best regards, Carolina Rueda C. Guest Relations Manager

3
Everyone

Good location, friendly staff, terrible WiFi, expensive breakfast for what has to offer.

By , from New York, NY on Nov 3, 2016

Review comment responded on Nov 5, 2016

Dear Guest, Thank you for sharing your experience with us; we are sorry if the internet did not work properly during you stay in our hotel, I´ll share this inconvenience with the technology department in order to solve any inconvenience with the indicated service. We also appreciate your observation about the breakfast, we will review this matter with our F&B Manager. On the other hand, it is nice to hear that you enjoyed our location and the hospitality provided by our staff, this comment is motivating for all of us. It would be a pleasure to welcome you back in the future and improve your last experience in our hotel. Best regards, Carolina Rueda Guest Service Manager

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