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Recent guest reviews

Front desk staff is exceptionally helpful. Service throughout the hotel has been friendly and everything we need.

Rooms were fresh and pleasing. Staff went out of their way to be helpful.

It was nice. The location is good. There are a few restaurants around here. It’s kindda noisy but that’s typical downtown location.

The hotel is nice and the staff members are extremely nice. I would definitely recommend this facility. The only downside to the establishment is the price of food. Breakfast costs 20 dollars while one can get a complete breakfast at a local establishment for approximately five dollars. The prices in the hotel restaurant are exorbitant as well. I would strongly recommend that the hotel reconsider their food prices as they are a major deterrent to customers.

Hotel was excellent. The staff were wonderful. They took the time to make sure you were comfortable.

Nice hotel. Great location. No breakfast included and very expensive. good restaurant in the area. The hoitel was clean

Good location, friendly staff, terrible WiFi, expensive breakfast for what has to offer.

Nice hotel with a good location and friendly staff.

Cordero 444 y Av. 12 de Octubre Quito Pichincha

Hotel highlights

  • Walking distance to Foch Square
  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining

Foch Square is a short stroll from NH Collection Quito Royal, and other popular attractions like La Carolina Park are within a mile (2 km). This 124-room, 5-star hotel welcomes guests with conveniences like free in-room WiFi, free valet parking, and a fitness center.


Dining

This hotel is home to a restaurant and a bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10 AM and on weekends from 6:30 AM to 11 AM.


Rooms

All 124 recently renovated accommodations feature a separate bedroom. 40-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include iPod docks, refrigerators, and minibars.


Property features

NH Collection Quito Royal offers a fitness center, a sauna, and free WiFi in public areas. You can take advantage of free valet parking, along with an airport shuttle (available 24 hours) for USD 30 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include a 24-hour business center, coffee/tea in a common area, and free newspapers.

Room options

Premium Room (ExtraLarge ExtraBed 2adults+1child)

1 Double Bed and 1 Twin Bed | 3 Twin Beds | Sleeps 3

Superior Room (Extra Bed 2 adults + 1 child)

1 Double Bed and 1 Twin Bed | 3 Twin Beds | Sleeps 3

Superior Room (Extra Bed 3 adults)

1 Double Bed and 1 Twin Bed | 3 Twin Beds | Sleeps 3

Family Room

1 Double Bed and 1 Twin Bed | 3 Twin Beds | Sleeps 3

Guest reviews for NH Collection Quito Royal

Everyone (6) Couples (1) Business (1)
5
Partner Couples

Front desk staff is exceptionally helpful. Service throughout the hotel has been friendly and everything we need.

By on Apr 22, 2019

5
Everyone

Rooms were fresh and pleasing. Staff went out of their way to be helpful.

By on Mar 2, 2019

5
Everyone

It was nice. The location is good. There are a few restaurants around here. It’s kindda noisy but that’s typical downtown location.

By , from Austin, TX on Oct 31, 2018

Review comment responded on Nov 28, 2018

Dear Mr. Tom, Thank you for taking the time to share with us your nice comments; we are very happy to know that you had a great time in our hotel and that you enjoyed our convenient location, our quality and services. We would be pleased to welcome you back soon! Best regards, Carolina Rueda C. Guest Relations

5
Everyone

The hotel is nice and the staff members are extremely nice. I would definitely recommend this facility. The only downside to the establishment is the price of food. Breakfast costs 20 dollars while one can get a complete breakfast at a local establishment for approximately five dollars. The prices in the hotel restaurant are exorbitant as well. I would strongly recommend that the hotel reconsider their food prices as they are a major deterrent to customers.

By on Aug 6, 2018

Review comment responded on Aug 7, 2018

Dear Guest, Thabk you for sharing with us your valued feedback; we are happy to hear that you had a pleasant stay with us and that you enjoyed our attentive hospitality. On the other hand, we appreciate that opportunity to receive your important suggestions and we have shared them with our F&B team in order to take them under deep consideration for future improvements in this area. It would be a pleasure to welcome you back soon! Kind regards, Carolina Rueda C. Guest Relations

5
Everyone

Hotel was excellent. The staff were wonderful. They took the time to make sure you were comfortable.

By on Mar 9, 2018

Review comment responded on Mar 19, 2018

Dear Guest, We appreciate your great feedback and we are thrilled to hear that you has a wonderful experience in our Hotel; it is nice to know that you enjoyed our services and the welcoming hospitality provided by our attentive staff. It would be a pleasure to welcome you back here, your home in Quito! Best regards, Carolina Rueda C. Guest Relations Manager

4

nice hotel. great location

Everyone

Nice hotel. Great location. No breakfast included and very expensive. good restaurant in the area. The hoitel was clean

By , from Canada on Feb 9, 2017

Review comment responded on Feb 13, 2017

Dear Mr. Bruno, Thank you for taking the time to tell us about your experience in our hotel, we are happy to hear that in general you enjoyed your time with us and that our location resulted very convenient for your activities. On the other hand, we are sorry that your rate reserved did not included breakfast, nevertheless, we want you to know that we could always arrange a preferential price for our breakfast buffet if you let us know in advance, before your check in or even at the check in time. We hope to welcome you back on a future visit to Quito! Best regards, Carolina Rueda C. Guest Relations Manager

3
Everyone

Good location, friendly staff, terrible WiFi, expensive breakfast for what has to offer.

By , from New York, NY on Nov 3, 2016

Review comment responded on Nov 5, 2016

Dear Guest, Thank you for sharing your experience with us; we are sorry if the internet did not work properly during you stay in our hotel, I´ll share this inconvenience with the technology department in order to solve any inconvenience with the indicated service. We also appreciate your observation about the breakfast, we will review this matter with our F&B Manager. On the other hand, it is nice to hear that you enjoyed our location and the hospitality provided by our staff, this comment is motivating for all of us. It would be a pleasure to welcome you back in the future and improve your last experience in our hotel. Best regards, Carolina Rueda Guest Service Manager

4

business trip

BusinessTravelers

Nice hotel with a good location and friendly staff.

By on Oct 9, 2015

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