Holiday Inn Express Quito3.5 out of 5.0
Recent guest reviews
Not knowing much about Quito I was fortunate in finding the Express Hotel which was in an ideal location to town. All was perfect with a Burger King next door for a decent coffee but I also found a Canadian bar just around the corner which offered excellent burgers cooked on the BBQ, good music and it was open till late.
There is a lot to be said about the consistency and reliability of a good chain hotel. We only really had one night in Quito to connect with another flight, with a long day after before we had to get to the airport. The hotel kindly allowed us a late check-out for free til 2pm and a small fee until after 4pm. The staff were friendly and helpful - making the stay very pleasant.
Very well located in the middle of the business district with several dinning options at a walking distance. Staff is very helpful and polite; rooms are clean, new and confortable; wifi works great all over the place and breakfast has a lot of options.
My stay in Holiday inn Quito has been one of those events that I will never forget. All staff make you feel comfortable, care, like home. I have been here for two months, and since I arrived all mornings I wake up with a smile. The staff in the breakfast are a best class team. The professionalism of her event planner and public relations, is outstanding. Reception are efficient, carismatic people, and willing to serve. All areas works perfectly.
The only complaint was the hardness of the bed and the carpet needed shampooing. Otherwise, it was very nice. The help was nice and attentive and took care of the room in a timely manner. I would recommend this hotel.
We stayed here vor about a week and felt very comfortable. The room was very spacious with a big window. Our room was located in the 7th floor, so we had a really nice view. Everything was very clean. The staff was friendly at all times. The breakfast was tasty with a good variety. Around the hotel are nice restaurants, there's also a little mall nearby. With a taxi it's easy to get to most important places in Quito.
Relatively new hotel, clean and well maintained. Very centrally located. Good price for the chain hotel. Hot Breakfast every morning. Friendly staff. Rooms are spacious and clean. Wifi works as well as expected.
The hotel is nice and clean with big rooms. It was a good starting point for exploring the city and surroundings. There is a nice bar in the lobby area and the staff was very friendly and helpful. We got some very good restaurant tip and sightseeing tip. The restaurant Urko cocina local is within 15 minutes walking distance from the hotel and really good!
We were booked into this unfortunate hotel which is no way near the airport by LATAM Airways as they must get a cheap deal for their guests such as us once the flights have been cancelled. Unknown to us this airline had directly booked a taxi service through the reception to both pick us up from our flight that arrived at 9.15pm and to take us back to the airport the next morning. As I was concerned about arriving late at night, the reception informed us that they could send us their car. This was $30 with a lot of information required by them. Then the day before they said that we already had a pick up booked by some travel agency that we do not know about or havenot had dealings with and I asked them who they were. They TOTALLY FAILED TO LET US KNOW CLEARLY WHO THIS COMPANY IS. We only discovered when we checked in that it was a company used by Latam and they knew the booking existed, sent us their car and we were forced to pay the $30 the next morning. Also the next morning the receptionist knew all about this and went to great RIDICULOUS length to tell us that there was a mistake or confusion. THERE WAS NEVER ANY CONFUSION ON OUR PART BUT A REQUEST TO BE ASKED WHAT WAS GOING ON AND A SATISFACTORY ANSWER WAS NOT GIVEN. This to us is a disgrace to be lied to, immediately demand money for payment for the taxi. This hotel is an absolute disgrace to behave like this. In the morning I did not want to talk to the reception and their team of liars. A VERY VERY DISAPPOINTING HOTEL, RECEPTION AND TREATED SO BADLY AND WITH NO CARE OR CONCERN ON OUR ARRIVAL. YOU SHOULD BE TOTALLY ASHAMED OF YOURSELVES. NO PATHETIC EXCUSE BY YOURSELF OR ANY RESPONSIVE LIE WILL BE ACCEPTED.
Several times at this hotel. Great option for Bz Trip. Good Location. Very convenient. Breakfast and internet included. Service: I had a good experience. Because my Platinum Status at IHG Rewards, we receive 2 amenities and an upgrade to a suite with a nice view of the city.
- Free buffet breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
Atahualpa Olympic Stadium is within 2 miles (3 km) of Holiday Inn Express Quito while other popular attractions such as Basilica of the National Vow are within 3 miles (5 km). This 141-room, 3.5-star hotel welcomes guests with free breakfast, a winery, and free in-room WiFi. Located centrally in Quito, it's also close to El Panecillo and Independence Square.
Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 9:30 AM. Quench your thirst with a drink at the bar/lounge.
All 141 air-conditioned accommodations feature separate bedrooms. LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer free toiletries, and pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night. Other standard amenities include fireplaces, refrigerators, and coffee makers.
Guests staying at Holiday Inn Express Quito enjoy access to a winery, a fitness center, and a rooftop terrace. There's free parking if you drive. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, 5 meeting rooms, and a conference center.
Reviews from Trip Advisor
92% of guests recommend this hotelTotal of 393 reviews