Hotel Plaza Grande5.0 out of 5.0
Recent guest reviews
Located from on the Plaza Grande, this historic hotel is a wonderful example of old world hospitality. Our suite was sumptuously appointed with antique furniture and finery. We were welcomed with a bottle of wine and snacks. The room included a jacuzzi tub, rainfall shower and bidet. The front desk and staff were so helpful throughout. The duvet on the bed was a bit of feast or famine in that it was heavy so that when covered you got very warm and without it you got chilly. An additional sheet might mitigate the situation - not a deal breaker for me but perhaps worth considering. The restaurant is terrific as is the breakfast buffet.
We ate at this hotel's restaurant after visiting Quito with our tour group. The hotel is right on the Plaza Grande, a lovely and stately historic square. The lunch was delicious, but what was really memorable was the Ecuadoran dessert, helado de paila, and the spectacle that accompanied it. The lights were dimmed, and a figure clad entirely in the purple robe and hood of a penitent brought out a large bowl of ice cream that was eerily enveloped in mist (dry ice underneath the dish). Very dramatic!
My wife and I stopped here for lunch while we were visiting Old Town, and we were so glad we did! Everything about this place is elegant. All the staff, from the door to the table, treated us with exceptional service. I told my wife afterwards that I wished we had stayed there for the service alone! The ambiance in the restaurant was charming and the food was excellent. I definitely recommend this place!
I had left a good review about this hotel as we stayed there for 2 days. we had to come back a week later for 1 night as we were transiting through Quito to the US. We had not realized the hotel is 1h 30 min from the airport. As we were arriving 8 pm and flying out the next morning at 8 am (need to be at airport at 6 am)....i asked the manager to make an exception and charge us a 50% penalty to cancel the rooms so we don't have to track the whole family from the airport and back within such a short span. Although i understand we had booked a non-refundable rate and the hotel was under no obligation to compromise but the manger Alonzo could not care less and did not even answer my email explaining the situation. This is disappointing as he could have either charged us a significant penalty or at least communicate with us. In short, upper management is very inflexible.
I had 2 perfect nights at this gorgeous hotel. Everything was en point, the room was lovely, the food was amazing, the location is right in the middle of the Old City. The only down side was it cost USD9 to get a pair of 3/4 running pants washed!
We had a city tour in the downtown of Quito. After exploring it we went to this hotel and have lunch here. The staff was great. Menu had a variety of Ecuadorian dishes. The dessert was definitely the highlight.... i suggest to all people that visit this hotel should have the traditonal ice cream (paila ice cream).....definitely and spectacle...!!!!
Late check in due to airline delay departure from Houston. Nevertheless hotel airport pickup was perfect. The entire hotel is classic old school design with service that shows attention to detail. Double pane windows for oh so quiet rooms. Location on Independence Square in heart of old town. Walk in style shower. Restauran5 views of the square.
The Plaza Grande Hotel is perfectly situated in the main plaza in the heart of Colonial Quito. It is next to the Presidential Palace. The hotel is luxurious and the staff friendly and accommodating. Our friends were leaving on a midnight flight and were able to get a late check out of 5:00pm! The rooms were lovely and the welcome snacks delicious. Sadly we could only spend one night.
Right in the historic center of Quito, this grand hotel was such a delight. The staff were quite attentive and helpful. The breakfast was generous and well preparation. The room was well appointed. There were a couple of lapses in housekeeping- toilet paper were not newly replenished and some of the supplies were for one person instead of for two guests but overall fine. It was Valentine’s Day and we were gifted with a flower arrangement and wine and desserts in the room.
Excellent location within easy walking distance of the city centre. Traditional rooms and service were of a high standard. Breakfast was beautifully presented and delicious as was the food served in the bar restaurant.
- Steps from Independence Square and Quito Cathedral
- Free WiFi and wired Internet in rooms and public areas
- Free valet and self parking
- Onsite dining
Hotel Plaza Grande is adjacent to popular attractions such as Independence Square and Quito Cathedral. This 15-room, 5-star hotel has free in-room WiFi along with free valet parking and a health club. It's in central Quito and also close to El Panecillo and Basilica of the National Vow.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, breakfast is available for a fee.
All 15 air-conditioned accommodations feature sitting areas. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer jetted tubs, hair dryers, and bathrobes. Refrigerators, minibars, and coffee makers are also standard.
At Hotel Plaza Grande, guests have access to a health club, a rooftop terrace, and free WiFi in public areas. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available on request) for USD 75 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a meeting room, a business center, and express check-in.
Reviews from Trip Advisor
97.0% of guests recommend this hotelTotal of 319 reviews