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Zen Hotel Quito

3.5 star property

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Family Studio, 1 Queen Bed with Sofa bed | In-room safe, desk, soundproofing, free WiFi
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Daily buffet breakfast (USD 6.50 per person)
Property map

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Gym
  • Business services
  • Laundry

Explore the area

View in a map
N26-112 Y San Ignacio, Quito, Pichincha, 170517
  • Place, Foch Square
    ‪12 min walk‬
  • Place, Parque La Carolina
    ‪15 min walk‬
  • Place, El Jardin Mall
    ‪17 min walk‬
  • Airport, Quito (UIO-Mariscal Sucre Intl.)
    ‪39 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, soundproofing, free WiFi

Superior Twin Room

  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed, City View

Superior Room, 1 Queen Bed, City View | In-room safe, desk, soundproofing, free WiFi

Superior Room, 1 Queen Bed, City View

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio, 1 Queen Bed with Sofa bed

Family Studio, 1 Queen Bed with Sofa bed | In-room safe, desk, soundproofing, free WiFi

Family Studio, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • Mountain view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed

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About the neighborhood

Quito

Located in Iñaquito within a short walk of Foch Square, Zen Hotel Quito is within a mile (2 km) of other popular sights such as Parque La Carolina. This 3.5-star hotel has 46 rooms and welcomes guests with a coffee shop/cafe, free in-room WiFi, and a gym. It's connected to a shopping center in central Quito and also close to El Jardin Mall and Iñaquito Shopping Center.

What's nearby

  • Foch Square - 12 min walk - 0.7 miles
  • Parque La Carolina - 15 min walk - 0.8 miles
  • El Jardin Mall - 17 min walk - 0.9 miles
  • La Mariscal Craft Market - 5 min drive - 1.2 miles
  • General Rumiñahui Coliseum - 7 min drive - 1.4 miles

Getting around

  • Chimbacalle Station - 9 min drive
  • Carolina Station - 15 min walk
  • Mariscal Sucre Intl. Airport (UIO) - 41 min drive

Restaurants

  • ‪Sweet & Coffee - ‬4 min walk
  • ‪Tlaxkali - ‬3 min walk
  • ‪Danzatoria - ‬4 min walk
  • ‪Campero Av. Colón - ‬8 min walk
  • ‪Texas Chicken - ‬4 min walk

About this property

Zen Hotel Quito

Zen Hotel Quito features a gym, free WiFi in public areas, and a business center. Airport transportation is made easy with an airport shuttle (available on request) for USD 20 per person one-way. The 24-hour front desk has staff standing by to help with tours/tickets and securing valuables. Additional amenities include coffee/tea in a common area, a meeting room, and laundry facilities.
Guests can expect to find free WiFi. Bathrooms offer rainfall showers and hair dryers. Safes, phones, and desks are other standard amenities.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 7:00 PM on request
  • Onsite parking available only on request
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 6.50 for adults and USD 6.50 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Elevator (67 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (39 inches high)
  • Handrails in hallways (59 inches high)
  • Lever door handles
  • Raised toilet seat (31 inches high)
  • Smooth flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cleaning supplies
  • Late-night room service

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs only
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 100 per stay
  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 6.50 for adults and USD 6.50 for children
  • Airport shuttle fee: USD 20 per person (one-way)
  • Pet deposit: USD 50.00 per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hôtel ZEN
9D Hotel Quito
Zen Hotel Quito Hotel
Zen Hotel Quito Quito
Zen Hotel Quito Hotel Quito

Frequently asked questions

Is free cancellation available at Zen Hotel Quito?

Zen Hotel Quito offers free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Zen Hotel Quito?

As of Apr 30, 2026, prices found for a 1-night stay for 2 adults at Zen Hotel Quito on May 4, 2026 start from $93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Zen Hotel Quito?

This hotel is situated in Iñaquito, just steps from Centro Comercial Multicentro and Uio Microtheater. You'll also find Foch Square and Parque La Carolina less than a mile away.

Is parking available on site at Zen Hotel Quito?

Yes, there is wheelchair-accessible van parking available.

Does Zen Hotel Quito include a casino?

No, Zen Hotel Quito doesn't have a casino.

Will I find an indoor pool at Zen Hotel Quito?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Zen Hotel Quito?

Couples staying at this hotel will appreciate amenities like late-night room service and a rainfall showerhead as well as proposal/romance packages.

Are there hot tubs at Zen Hotel Quito?

No, there isn't a spa tub at this hotel.

Does Zen Hotel Quito have a restaurant with a breakfast menu?

Yes, Zen Hotel Quito serves buffet breakfast each morning for a surcharge from its cafe.

Will Zen Hotel Quito allow pets to stay for free?

Yes, dogs can stay for free at Zen Hotel Quito.

Are there connecting rooms at Zen Hotel Quito?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Zen Hotel Quito?

The closest major airport to Zen Hotel Quito is Mariscal Sucre Intl. Airport (UIO), which is 22.6 mi away (41 minutes by car).

Are there rooms with balconies that I can book at Zen Hotel Quito?

Yes, some guestrooms at this hotel offer either a balcony and a deck/patio where guests can enjoy mountain and city views.

Zen Hotel Quito Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 45 out of 53 reviews
Rating 8 - Good. 7 out of 53 reviews
Rating 6 - Okay. 0 out of 53 reviews
Rating 4 - Poor. 0 out of 53 reviews
Rating 2 - Terrible. 1 out of 53 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Alice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value- we felt safe and we had an incredible view of mountains but it was looking over a busy street- the breakfast had fresh fruit and good eggs and rice. Nice to have a gym and a pool table.
view from bedroom window
Stayed 2 nights in Dec 2025

10/10 Excellent

Cesar

Stayed 2 nights in Nov 2025

10/10 Excellent

Mauricio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Este hotel es genial, sus instalaciones son cómodas y confortables
Stayed 1 night in Aug 2025

8/10 Good

Hernan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Good start for an Ecuadorian adventure

The hotel location is close to restaurants. Easy to get to historical center. Breakfast was excellent and have a nice view of the city. Gym is well equipped.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jorge

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent !!!
Stayed 6 nights in Aug 2025

10/10 Excellent

David Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and Room service always done everyday. Will deff come back to this place when flying to Quito
Stayed 7 nights in Jul 2025

10/10 Excellent

Angela, Duncansville

Stayed 2 nights in Jul 2025

10/10 Excellent

Heidi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Collins

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The Zen Hotel was great. They had a hard time finding my reservation at first but that happens at times. We had 2 rooms during our stay with both being Deluxe Studios with 1 King Bed with sofa bed. The rooms were nice. One had a beautiful view of the city. The room was nice and the bath room had good hot water. WiFI was excellent as well. The breakfast buffet was nice and there were plenty of options. The staff was great. They spoke English and were able to help with our needs. There was armed security at the main entrance and this made my family feel even more safe during our stay. The kids loved the hotel and I would recommend the Zen Hotel to anyone looking to visit Quito.
Stayed 2 nights in May 2025

10/10 Excellent

Cristina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lack Seriousness

The hotel is very well located and comfortable. My biggest complaint is that the information on the website and provided when you contact the hotel directly isn't clear, and when you arrive at the property, they tell you something else. I traveled with a service dog. The website stated that there was no charge for staying with one. When I contacted the property directly, they told me the cost was $11.50 for the entire reservation, and when I checked in, they charged me an additional $10 per night. The hotel is incredibly unreliable about all the different information they provide about staying with a service animal. They lack seriousness with their guests.
Stayed 6 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again at the Zen Quito Hotel!

I had a great stay at the Zen Quito Hotel. My favorite thing about the hotel was the shower, immaculately clean and had one of those over head/rain shower type heads. The breakfast was delicious and the offerings change from one day to another, variety is nice! Would recommend to anyone staying in Quito.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mauricio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

travis

Liked: Cleanliness, staff & service, property conditions & facilities
Better than expected overall. Neighborhood isnt great but has grocery store nearby.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maricelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Elisabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a good deal if you don't mind taking an Uber (2$) to other areas for food and sites. It worked out well for us.
Stayed 4 nights in Jul 2024

2/10 Terrible

Kelly

Stayed 3 nights in Apr 2024

10/10 Excellent

howard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Brittanny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were outstanding!

10/10 Excellent

Santiago, North Bergen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was cleaned. The staff was super friendly.
Stayed 3 nights in Oct 2022

10/10 Excellent

juan

Business traveler
Liked: Cleanliness, staff & service, amenities
Limpieza
Stayed 1 night in Nov 2025

10/10 Excellent

gabriela, CUENCA

Liked: Cleanliness, staff & service, property conditions & facilities
La habitacion limpia y grande, atencion de primera y el desayuno muy bueno, excelente
Stayed 1 night in Oct 2025

10/10 Excellent

Luciana

Stayed 3 nights in Sep 2025

10/10 Excellent

HUMBERTO, arraijan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen precio y excelentes instalacines y uniaccion
Stayed 2 nights in Sep 2025