The overall theme of the inn was nice staff was very friendly and helpful. Only thing we weren’t really impressed with was the breakfast seemed lacking. But will definitely book another stay at one of the locations
Average hotel, nice staff, but the bathroom smelled of urine and it was because there was dried urine behind the seat of the toilet. The hairdryer hanging on the wall was covered in dust. I have photos of both issues. We reserved a king room through Orbitz which supposedly was considered VIP and came with bottles water at check-in, however the "system" wasnt working and they were overbooked so we got 2 doubles and paid the same with no mention of anything "VIP". We would not stay here again.
When we arrived, we had a room that smelled badly of smoke and some product to try to cover that scent. I understand it's not their fault that someone violated the non-smoking policy on the property, but it wasn't the best first impression. The staff member at the front did immediately get us a new room after apologizing for the problem. The new room, though, had difficulty flushing (you had to really slam it down to flush the toilet), draining in the bath/shower, and draining in the sink. All the plumbing seemed suspect. The light fixture in the room was somewhat broken, as well. At the breakfast, we arrived only shortly after it began, and several of the machines were out of order (juice and pancakes). There were bottles of juice available. Again, not the staff's fault, and they were helpful, but it was a disappointing trip that was made stressful by a poor first impression and numerous issues with the room we ultimately had.
Hot tub not available, rooms not cleaned, understaffed, trash everywhere
Ive always loved stoney creek. A beautiful place that feels like home ! The only bummer is the last 2 times ive stayed yhe hot tub was being worked on
Overall a good stay. The hotel was nice and clean. Some of the appliances in our room were broken and room service was never able to stop in. The breakfast buffet was a little underwhelming. The fruit was visibly bad and the other options weren’t restocked often. Sometimes there was no attendant there to serve the hot food and we weren’t allowed to self serve. Other than those two areas the hotel was a good stay!
I love the Northwoods motif. Very relaxing and comfortable. Staff was excellent very friendly and helpful.
The staff was outstanding. Friendly, helpful, cheerful.
The whole log cabin feel is cool. They upgraded us to a room with bunk beds with no hassle at all. Staff was very friendly and the breakfast was better than average. We will definitely return.
Arrived at 4:15 and they didn’t have my room ready. Took them several minutes to find my reservation and kept saying it was an Expedia booking even though I used Orbitz. Then they only had me down for one night even though my email confirmed 2 nights. They put me in a slightly smaller room but I think I was still charged the larger room rate. After all that was cleared up, the rest was actually quite nice. One of the most comfy beds I’ve slept on. Room was clean and everything worked. When my door handle/lock broke, there were very attentive.
Would go there again.... no place is perfect but staff was friendly and the hotel was a pleasant place to stay
Enjoyed our stay. Staff was great. Room was coean and comfortable.
I called in to see about a early check-in. Hotel staff was very accommodating. Although I did not end up checking in early, it was nice to have as an option. Thanks
Staff were excellent to a person. Facility appeared recently renovated.
Staff was friendly and helpful. Room was clean and comfortable.
Always great staying here! Excellent staff and hassle free.
Stoney Creek Inn Quincy places you next to Mississippi River and within a few miles (5 km) of other popular attractions like Quincy University. This hotel has 72 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and an indoor pool.
Free self-serve breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. At the end of the day, the bar/lounge is a great place to grab a drink.
All 72 rooms provide microwaves, coffee makers, and free local calls. 40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are also standard. Housekeeping is available on request.
Stoney Creek Inn Quincy features an indoor pool, an outdoor pool, and a gym. Free parking is available if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a sauna, free WiFi in public areas, and a spa tub.
The overall theme of the inn was nice staff was very friendly and helpful. Only thing we weren’t really impressed with was the breakfast seemed lacking. But will definitely book another stay at one of the locations
Average hotel, nice staff, but the bathroom smelled of urine and it was because there was dried urine behind the seat of the toilet. The hairdryer hanging on the wall was covered in dust. I have photos of both issues. We reserved a king room through Orbitz which supposedly was considered VIP and came with bottles water at check-in, however the "system" wasnt working and they were overbooked so we got 2 doubles and paid the same with no mention of anything "VIP". We would not stay here again.
Thank you for choosing the Quincy Stoney Creek Inn. We are sorry that your stay did not live up to your expectations. We will speak to the staff about the issues you encountered.
When we arrived, we had a room that smelled badly of smoke and some product to try to cover that scent. I understand it's not their fault that someone violated the non-smoking policy on the property, but it wasn't the best first impression. The staff member at the front did immediately get us a new room after apologizing for the problem. The new room, though, had difficulty flushing (you had to really slam it down to flush the toilet), draining in the bath/shower, and draining in the sink. All the plumbing seemed suspect. The light fixture in the room was somewhat broken, as well. At the breakfast, we arrived only shortly after it began, and several of the machines were out of order (juice and pancakes). There were bottles of juice available. Again, not the staff's fault, and they were helpful, but it was a disappointing trip that was made stressful by a poor first impression and numerous issues with the room we ultimately had.
Thank you for choosing the Quincy Stoney Creek Inn. We are sorry about the difficulties you encountered with your room. We are always happy to have our maintenance check things out that aren't working properly. We did our best to rectify the juice situation while waiting on the fillers for our juice machine. I'm glad that the staff was able to help with your issues and we appreciate you letting us know about them.
Hot tub not available, rooms not cleaned, understaffed, trash everywhere
We greatly appreciate your feedback! We are going through unprecedented staffing issues right now, and apologize for any inconvenience you experienced. Our hot tub is shut down per Covid 19 guidelines still in effect. Please know that these issues are being resolved. We look forward to having you stay with us again!
Ive always loved stoney creek. A beautiful place that feels like home ! The only bummer is the last 2 times ive stayed yhe hot tub was being worked on
Thank you for choosing the Quincy Stoney Creek Inn. We're sorry that you couldn't enjoy the spa on this trip. We hope to have it up and running soon.
Overall a good stay. The hotel was nice and clean. Some of the appliances in our room were broken and room service was never able to stop in. The breakfast buffet was a little underwhelming. The fruit was visibly bad and the other options weren’t restocked often. Sometimes there was no attendant there to serve the hot food and we weren’t allowed to self serve. Other than those two areas the hotel was a good stay!
Thank you for staying with us! We appreciate the review and your comments have been relayed to the appropriate departments within the hotel. Hope to see you again soon!
I love the Northwoods motif. Very relaxing and comfortable. Staff was excellent very friendly and helpful.
Thank you for choosing the Quincy Stoney Creek Inn. We are glad that you enjoyed your stay with us.
The staff was outstanding. Friendly, helpful, cheerful.
Thank you for choosing the Quincy Stoney Creek Inn. We appreciate your feedback and are glad that you enjoyed your stay with us.
Hi Brenda, Thank you for choosing the Quincy Stoney Creek Inn. We are glad that you enjoyed your stay with us.