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Hilton Garden Inn Queretaro

3.5 star property

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Photo gallery for Hilton Garden Inn Queretaro

Outdoor pool
King Bed Bedroom Suite | View from room
King Bed Bedroom Suite | Private kitchen | Fridge, microwave, coffee/tea maker
Reception
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Prolongacion Ignacio Zaragoza 99 -1, Plaza Jardines, Querétaro, QUE, 76180
  • Place, Querétaro General Hospital
    ‪3 min walk‬
  • Place, Galerías Querétaro Shopping Center
    ‪10 min walk‬
  • Place, Plaza Santa Maria Bullring
    ‪12 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪33 min drive‬

Room options

View all photos for Two Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Two Queen Beds

8.8 out of 10
Excellent
(23 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed

Premium bedding, in-room safe, desk, laptop workspace

One King Bed

8.4 out of 10
Very good
(16 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Bed Bedroom Suite

Premium bedding, in-room safe, desk, laptop workspace

King Bed Bedroom Suite

  • 1184 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

2 Queen Beds Room

  • Sleeps 4

One Bedroom Suite King With Sofabed

  • Sleeps 4

2 Queen Beds With Large Outdoor Terrace

  • Sleeps 4

King Room With Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

1 King Bed with Outdoor Terrace

  • Sleeps 2

King Room

  • Sleeps 2

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Exterior

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About the neighborhood

Querétaro

Located in Downtown Querétaro within a 5-minute walk of Querétaro General Hospital, Hilton Garden Inn Queretaro is within a 15-minute stroll of HILVANA Shoe & Fashion Outlet. This 3.5-star hotel welcomes guests with 102 rooms and conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Querétaro General Hospital - 3 min walk - 0.2 miles
  • HILVANA Shoe & Fashion Outlet - 5 min walk - 0.3 miles
  • Galerías Querétaro Shopping Center - 10 min walk - 0.6 miles
  • Plaza Santa Maria Bullring - 12 min walk - 0.7 miles
  • Autonomous University of Querétaro - 3 min drive - 2.6 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 39 min drive

Restaurants

  • ‪Karnes En Su Jugo - ‬4 min walk
  • ‪Café Amadeus Jardines - ‬4 min walk
  • ‪Tanuki Ramen - ‬4 min walk
  • ‪Taquería Jalisco - ‬4 min walk
  • ‪Carl’s Jr. - ‬11 min walk

About this property

Hilton Garden Inn Queretaro

Guests of Hilton Garden Inn Queretaro have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. A stay here includes free parking. The front desk is staffed 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Guests can expect 42-inch plasma TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. MP3 docks, refrigerators, and microwaves are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

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  • Parking included
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Apr 12 - Apr 13
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 280 for adults and MXN 140 for children
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • 1,917

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3,450 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (34 inch wide door)
  • Front entrance ramp
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch plasma TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 21 to August 24:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 280 for adults and MXN 140 for children
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Queretaro
Hilton Garden Inn Queretaro
Queretaro Hilton Garden Inn
Hilton Garden Inn Queretaro Hotel
Hilton Garn Inn Queretaro
Hilton Queretaro Queretaro
Hilton Garden Inn Queretaro Hotel
Hilton Garden Inn Queretaro Querétaro
Hilton Garden Inn Queretaro Hotel Querétaro

Frequently asked questions

Are free cancellation options available at Hilton Garden Inn Queretaro?

Hilton Garden Inn Queretaro offers free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hilton Garden Inn Queretaro?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Queretaro on Apr 9, 2026 start from $83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hilton Garden Inn Queretaro?

This hotel is situated in Downtown Querétaro within a short 15-minute walk of Galerías Querétaro Shopping Center and also 18 minutes on foot from Plaza Santa Maria Bullring. You'll also find Aqueduct of Santiago de Querétaro and Zenea Garden within a short drive.

Is there parking available at Hilton Garden Inn Queretaro?

Yes, self parking is offered for free at the hotel. An electric car charging station is also available for guests.

Does Hilton Garden Inn Queretaro have a casino on the premises?

No, Hilton Garden Inn Queretaro doesn't have a casino.

Will I find an indoor pool at Hilton Garden Inn Queretaro?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

Is Hilton Garden Inn Queretaro a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Does Hilton Garden Inn Queretaro have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hilton Garden Inn Queretaro feature a restaurant that includes a breakfast menu?

Yes, Hilton Garden Inn Queretaro serves buffet breakfast for a surcharge each morning at 1917.

Will Hilton Garden Inn Queretaro allow pets to stay for free?

No, pets aren't allowed at Hilton Garden Inn Queretaro though service animals are welcome.

Does Hilton Garden Inn Queretaro have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Hilton Garden Inn Queretaro?

The closest major airport to Hilton Garden Inn Queretaro is Queretaro Intl. Airport (QRO), which is 22.5 mi away (39 minutes by car).

Are there rooms with balconies at Hilton Garden Inn Queretaro?

Yes, some guestrooms at Hilton Garden Inn Queretaro offer a patio.

Hilton Garden Inn Queretaro Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 502 out of 930 reviews
Rating 8 - Good. 267 out of 930 reviews
Rating 6 - Okay. 89 out of 930 reviews
Rating 4 - Poor. 33 out of 930 reviews
Rating 2 - Terrible. 39 out of 930 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Faustino, Waukegan

Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean rooms, very nice staff and location was great.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jose Guadalupe

Stayed 1 night in Nov 2025

4/10 Poor

Amaris

Disliked: Cleanliness, amenities
Felt safe but no free breakfast, no free coffee and carpet looked so dirty and old.
Stayed 1 night in Nov 2025

10/10 Excellent

MARIA DE MONTSERRAT

Stayed 1 night in Nov 2025

10/10 Excellent

Abel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. I stayed with my family for a weekend and enjoyed our stay there.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jennifer

Stayed 3 nights in Jul 2025

10/10 Excellent

shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Alejandro

Stayed 3 nights in May 2025

4/10 Poor

Rafael

Disliked: Staff & service
Hay un kareoke junto y es un escándalo hasta las 2:00 am
Stayed 1 night in Mar 2025

8/10 Good

Cynthia

Stayed 3 nights in Feb 2025

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Amaris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night with a small child. Felt safe and would stay again
Stayed 1 night in Nov 2024

2/10 Terrible

Gabriela

Stayed 2 nights in Dec 2024

10/10 Excellent

Walfer

Stayed 1 night in Nov 2024

8/10 Good

Eujenio

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Cynthia

Stayed 4 nights in Nov 2024

10/10 Excellent

miguel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

ROGELIO, ATIZAPAN

Stayed 1 night in Oct 2024

10/10 Excellent

Anuar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Oct 2024

10/10 Excellent

Hector

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo necesitaba la estadía de una noche para poder estar a tiempo a mi cita muy temprano en el Hospital Angeles. Necesitaba un lugar cómodo, limpio y económico con servicios un poco más que básicos para pasar la noche y este hotel cumplió bien con mis expectativas. Me imagino que de Jueves a Domingo deben de tener muchas quejas por ruido porque hay dos bares uno de ellos vecino pared con pared y el otro a menos de cincuenta metros. Yo estuve la noche de Martes y no tuve ese problema. Otra área que fué una preocupación para mí fué el estacionamiento, el cual sentí muy expuesto. Sería muy bueno si pueden poner una barrera de setos o algo parecido entre el estacionamiento y la calle.
Stayed 1 night in Oct 2024

10/10 Excellent

Sandra

Good
Stayed 1 night in Apr 2024

10/10 Excellent

SARA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice 👌
Stayed 1 night in Apr 2024

6/10 Okay

Antonio

Business traveler

Worn

Hotel is worn. Dirty floors and worn furniture. Staff. Or able to provide receipt at checkout.
Stayed 3 nights in Apr 2024

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