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El Jardin de la Abuela

Property class: 2

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Photo gallery for El Jardin de la Abuela

A narrow staircase with blue and white steps leading to a higher level, surrounded by potted plants and greenery.
Room
Room
Room
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
Calle Vergara Sur #19, Col. Centro, Querétaro, QUE, 76000
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Zenea Garden
    ‪5 min walk‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪14 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪49 min drive‬

Room options

View all photos for Lirio

Room

Lirio

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Amapola

Room

Amapola

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Girasol

A modern bedroom with a loft-style bed, a flat-screen TV mounted on the wall, and a kitchenette area with a refrigerator and a coffee machine.

Girasol

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Hortencia

Room

Hortencia

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Alcatraz

Room

Alcatraz

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Tulipan

Room

Tulipan

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Orquidea

Room

Orquidea

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Querétaro

Located in Downtown Querétaro, El Jardin de la Abuela is adjacent to Casa de la Zacatecana Museum and within a 5-minute walk of Querétaro Regional Museum. Each of the 7 rooms at this hotel includes a coffee maker, a Smart TV, and a TV.

What's nearby

  • Plaza de Armas - 3 min walk - 0.2 miles
  • Zenea Garden - 5 min walk - 0.3 miles
  • Alameda Hidalgo Park - 9 min walk - 0.5 miles
  • Teatro de la Ciudad - 9 min walk - 0.5 miles
  • Aqueduct of Santiago de Querétaro - 14 min walk - 0.8 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 39 min drive

Restaurants

  • ‪Restaurante 1810 - ‬4 min walk
  • ‪Carola - ‬1 min walk
  • ‪La Casita Guerrerense - ‬3 min walk
  • ‪Gorditas del Andador con Doña Carmen - ‬2 min walk
  • ‪El Mayor - ‬3 min walk

About this property

El Jardin de la Abuela

El Jardin de la Abuela features free WiFi in public areas and a hair salon.
50-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Climb into a Select Comfort bed with premium linens. Coffee makers are also available.

Similar properties

A courtyard with outdoor seating, potted plants, and a fountain.
Hotel Hidalgo
Downtown Querétaro
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.6 out of 10, Excellent, 1,007 reviews
$39 nightly
The price is $47
Nov 16 - Nov 17
Total with taxes and fees
Hotel Hidalgo

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • Hair salon
  • Virtual front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator
  • Smooth flooring in room

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Heating
  • Individually furnished
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for MXN 250.0 per day

Property payment types

  • American Express
  • Visa

Important information

Fees

  • A damage deposit of MXN 1500 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: MXN 250.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and outdoor lighting.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

El Jardin de la Abuela Hotel
El Jardin de la Abuela Querétaro
El Jardin de la Abuela Hotel Querétaro

Frequently asked questions

Is a free cancellation option available at El Jardin de la Abuela?

El Jardin de la Abuela offers free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

What's there to do close to El Jardin de la Abuela?

This hotel is situated in Downtown Querétaro, just steps from Casa de la Zacatecana Museum and Government Palace, and within a short walk of Zenea Garden. You'll also find Plaza de Armas and Alameda Hidalgo Park less than a mile away.

Is parking available on site at El Jardin de la Abuela?

No, there isn't parking available at the hotel.

Does El Jardin de la Abuela feature a casino?

No, El Jardin de la Abuela doesn't have a casino.

Is there an indoor pool at El Jardin de la Abuela?

No, there is no indoor pool at this hotel.

Is El Jardin de la Abuela a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and Netflix as well as a hair salon.

Are there hot tubs at El Jardin de la Abuela?

No, there isn't a spa tub at this hotel.

Does El Jardin de la Abuela feature a restaurant that includes a breakfast menu?

No, El Jardin de la Abuela doesn't have a restaurant that serves breakfast.

Does El Jardin de la Abuela allow pets to stay for free?

No, pets aren't allowed at El Jardin de la Abuela.

Are there connecting rooms at El Jardin de la Abuela?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to El Jardin de la Abuela?

The closest major airport to El Jardin de la Abuela is Queretaro Intl. Airport (QRO), which is 20.8 mi away (39 minutes by car).

Are there rooms with balconies that I can book at El Jardin de la Abuela?

No, there aren't any guestrooms at El Jardin de la Abuela that offer a balcony.

El Jardin de la Abuela Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 12 out of 20 reviews
Rating 8 - Good. 5 out of 20 reviews
Rating 6 - Okay. 1 out of 20 reviews
Rating 4 - Poor. 2 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities
It is not a comfortable place, it has no windows, no table and chairs, I do not park which is very difficult, you have to go around a lot looking for a place far from the venue and walk to it, we really do not recommend it unless you are only going to sleep.
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una excelente opcion.. muy buena ubicación,.. en el centro histórico..
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper limpia y cómoda
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 minute walk to the centro and 100 restaurants and cafes. You can’t beat the central location. Place is nice and has a cute center open area with some trees and a table. It is quiet. The doors to the room are different that what I am used to but it became normal after a day. Main gripes are the bed was way too soft. I sank into it my back hurt a bit. The bathroom was beautiful but my shower was hard to get the right hot temperature. It was either boiling hot or a temperature barely above cold. Overall for around $40 a night I was pleased.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación. Espacio del lugar muy bueno. Con lo necesario para la estancia. Seguridad al ingresar tanto a la casa como la habitación. Y siempre de mantienen en contacto.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es muy céntrico, es limpio y con detalles muy agradables, la entrada a lugar es con chapa con clave numérica, al inicio fue algo confusa pero al final se puede dominar, recomiendo en especio
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness, room comfort
Disliked: Staff & service

Servicio impersonal

Decepcionada, no hay recepción, solo te mandan un código para el accesos al hotel. Eso sí al día siguiente empiezan a correrte desde las 11am, les hice ver (todo por WhatsApp) que la reserva establecía la salida a las 12. Me insistieron con la puntualidad por qué a las 12 se desactiva el código de acceso y ya no puedes entrar. No volveré .
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente estancia. Volvería definitivamente mas días. lugar muy tranquilo, limpio y bonito
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super recomendado

Me encantó el lugar , cómodo y céntrico
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente, muy agusto

La ubicacion, la practicidad para llegar y salir, muy comoda la habitacion Lo unico que sugiero es que pongan una puerta bien para el baño Pero excelente
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
SOLO NO ME GUSTO QUE LOS BAÑOS NO TENGAN LA SEPARACION DEBIDA DEL RESTO DE LA HABITACION, FUE LO UNICO INCOMODO. SALUDOS
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Verified review

6/10 Okay

Stayed 1 night in Jul 2023
Verified review

8/10 Good

Stayed 3 nights in Apr 2023

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