The Preserve at Los Altos4.5 out of 5.0
Recent guest reviews
My family and I just finished our stay at Los Altos. The service was simply fantastic and our unit was amazing. It's really close to many good restaurants and a quick trip to the beach, even a hike. We also saw tons of monkeys. Highly recommend this place. Thanks to Lenny, Caesar, Johnny and Javier.
We just returned from a week trip at Los Altos and would highly recommend it. We had one of the Penthouse units. At 4,000 SF, it was huge! Beds and linens were great (didn't like the pillows, but chaqu'un son gout), Central A/C worked extremely well, good water/pressure, nice common area, kitchen, amazing views to the ocean from balconies off of main and most of the bedrooms. For non-penthouse units, view to ocean remains awesome off the main balcony, but the back view from bedrooms will be looking over a road, into a wall or a building across the street, but doubt you will be spending much time there and not really an issue, I just think you should be aware of it if you are an extremely light sleeper). Staff (front desk, reservations, housekeeping, restaurant) were all great ... very nice and responsive. Very happy to help and will arrange everything with a smile. Driver (Gabriel) who took us to/from airport was exceptionally competent, safe and we would highly recommend. On excursions, my advice would be to simply decide/plan on your excursions once you get there and let the hotel handle it ... it was VERY quick/easy for the hotel to arrange everything. Pricing was in line to slightly cheaper than using Viator or other consolidators, despite whatever commission/cost the hotel may have added in. Pool and pool bar was a great place to relax or have lunch with nice breezes coming in off the coast. Private beach is mostly rocky, but offered chairs, drinks, kayaks, boogie boards) but we mostly went to the larger "public beach about 1 mile away (steep walk or taxi) in order to surf, enjoy a sandy beach. Game room downstairs was great for the kids when it was raining. Restaurant was very good, although we ventured out a lot since eating at the same place everyday gets a little dull and there are 3 very good restaurants within 200 meters of the property. We had the chef cook us up a meal in our suite and that was one of the highlights of the week. Overall, we had a very good/wonderful stay! Thanks to everyone at Los Altos!
My family (husband, daughter 18, son 21) spent a week at The Preserve at Los Altos. The accommodations were amazing and beautiful and the staff was so welcoming, accommodating and friendly. The grounds were beautiful and peaceful and we could have spent every moment there. Our condo was beautiful, large, clean and worked perfectly for our family and had amazing views. The food at the restaurant was fantastic (breakfast every day and several dinners). The staff made this experience even better - from welcoming us upon arrival, to our experience at the pool and the beach and finally at the restaurant. Thanks to Fabio, Jonathan, Cesar, Lenin, Gabriel and Byron for making this such an extraordinary vacation.
We arrived quite late Thursday night after a long drive from San Jose airport -about 2.5 hours. Given we were late, the front desk was not quite ready....although we made it to our room. Very large and well kept apartment. The balcony off the living room and kitchen area had a view of the ocean, although this was not well visible from the inside. The back rooms overlooked a wall with ivy. (I believe we had a typical suite on the 15 floor, which means 5th floor). However, the apartment was comfortable and was a good home base with a good kitchen and bathrooms. The breakfast was just ok. Order the French toast or have a pancake made as that seemed best. Good fruit! Difficult to get tea and coffee. We walked to the private beach which we found beautiful as it was unique. Monkeys are all around the property along with beautiful views when outside the main building. The people who work there were quite nice as well which makes the stay enjoyable. All in all a good place to stay that we would recommend. But best to set expectations and not believe the website. Also. Easy to get to restaurants off the property.
We Stayed at The Preserve at Los Altos for a full week this summer with our 2 children, ages 5 and 7. The website really doesn't do this place justice. The rooms are HUGE, and not fully captured on the website photos. It's really a large and luxuriously appointed apartment, with incredible views. The restaurant, pool, hiking trails and beach were all also wonderful and beautiful. Also, it is close walking distance to a few very good restaurants and shops. The staff really went above and beyond to be helpful and friendly, provide information on activities and book tours etc. I felt the hotel was extremely upscale, yet very family friendly. I have to mention that Jonathan, Fabio, and Ceasar at the front desk, Gabriel at the pool, and the housekeeping staff that tended to our sometimes very messy room were especially wonderful. Highly recommend this place.
As soon as you enter the property, you are greated by the guard with a great smile, as he checks your reservation, he welcomes you to their premises. When you enter the front desk, you are welcome by name , you are immediately briefed on all the amenities, the apt, the grounds, and all activities you have arranged. I immediately felt safe, and loved the decor and set up of our luxurious 3 bedroom apt. for my family. The restaurant staff was wonderful, the pool staff, the spa, and the front desk staff was beyond accommodating to us, they truly made us feel VIP's . The property is beautiful, the views are breathtaking, but the staff was what made our stay from great to spectacular! 👍🏼
We spent two great nights at The Preserve with our three kids. The staff was really nice and very helpful. They went out of their way to make our stay enjoyable. The room, pool and general surroundings were also great. I would not hesitate to recommend it to anyone.
My family of 4 stayed there for a week and the experience at the resort was spectacular in every way. The rooms were extremely nice and large. The staff everywhere was exceptional, probably the best of any resort I have stayed at(better than the Four Seasons and the Ritz). They were nice, helpful and fast. The food at the resort was great too. Morning breakfasts were a great experience and after a few days the staff knew what we wanted, our names and our preferred table. Location of the hotel was great too as it was close to many activities, we got picked up at our hotel by all tour companies and the marina is just 10 minutes away. Groceries, an ATM and a few good restaurants a 5 minute walk. You felt part of the nature with the fine views of the ocean and wildlife within feet (A selfie with a monkey is a great way to start your day). I highly recommend this resort for its fine quality and exceptional service. And I am pretty picky about things like this.
We had a great stay at Los Altos at Manuel Antonio. The rooms have lovely spaces, a great kitchen and an awesome view! The staff were very attentive and helpful at all times. Highly recommended for travelers wishing to enjoy nature with a little twist of luxury.
Perfect in every way - people, service, food, and accommodations! Everyone at Los Altos is amazing, helpful, and always welcomes you with a smile. Our first trip to Costa Rica was for our wedding and Los Altos was highly recommended. The entire staff, lead by Marvin (hotel manager), Lenin (front desk manager), and Jessica (restaurant manager) made our wedding the most incredible experience ever. Everyone went above and beyond to ensure our special day was perfect. They even handed out umbrellas when it started to rain during our ceremony on the beach. They had a perfect backup plan in case of rain, but luckily it was a passing shower and was over before the ceremony was even done. The 3 BR condo was perfect for us to share the week with our parents. The condo was so large and spacious that no one ever felt they needed 'time away'. There are private balconies off the rooms as well as the huge balcony off the main living room, giving the most breathtaking view of the rain forest with ocean beyond, The restaurant and pool / bar area are close enough for a few moments walk and still far enough away to let you feel like you are 'getting away'. Everyone servicing these areas was attentive, friendly, and always ready to engage you in conversation. I can't say enough about every single person we met and the entire family experience we got from the Los Altos family.
- Free full breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located within a 5-minute walk of Finca Naturales Wildlife Refuge, The Preserve at Los Altos is within a 15-minute stroll of ADR Adventure Park. This 4.5-star condo resort has 26 guestrooms and offers conveniences like free breakfast, a full-service spa, and a private beach. In the mountains, the condo resort is also close to La Playita and Biesanz Beach.
Free full breakfast is served each morning from 6:30 AM to 10 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.
The 26 air-conditioned condos feature kitchens, 2 bathrooms, and balconies. There's space to spread out with 3 bedrooms, living rooms, and dining areas. Guests can expect free WiFi and 42-inch LCD TVs with cable channels. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer free toiletries. Minibars, coffee makers, and safes are also standard.
Guests of The Preserve at Los Altos enjoy a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available on request) for CRC 89000 per vehicle roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach condominium resort include a fitness center, free WiFi in public areas, and a meeting room.
Reviews from Trip Advisor
94% of guests recommend this hotelTotal of 535 reviews