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voco Queenstown by IHG

Property class: 4.5

Choose dates to view prices

Photo gallery for voco Queenstown by IHG

A town with a lake, mountains, and a mix of modern and traditional buildings.
An outdoor seating area with a fire pit, lounge chairs, and tables, surrounded by modern buildings and a mountain in the background.
A modern interior with large windows, comfortable seating, and a central light fixture.
A hotel room with a large window offering a mountain view, a sofa, a chair, and a small table.
A modern room with a large window overlooking a mountainous landscape.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
CNR STANLEY AND SYDNEY STREET, Queenstown, 9300
  • Place, Queenstown Gardens
    ‪2 min walk‬
  • Place, Queenstown Beach
    ‪5 min walk‬
  • Place, Queenstown Mall
    ‪7 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room

A hotel room with a large bed, a desk, a chair, a small table, a lamp, and a view of buildings and mountains.

Standard Room

9.4 out of 10
Exceptional
(13 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Mountain View

A modern hotel room with a flat-screen TV, a sofa, a dining area with a table and chairs, and a bookshelf with books.

Suite, 1 Bedroom, Mountain View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Panoramic View)

A modern bathroom with a white sink, a round mirror, and a glass-enclosed shower.

Standard Room, 1 King Bed (Panoramic View)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

A modern hotel room with a flat-screen TV, a sofa, a dining area with a table and chairs, and a bookshelf with books.

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Mountain View

A modern bathroom with a white sink, a round mirror, and a glass-enclosed shower.

Standard Room, 1 King Bed, Mountain View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, bedside lamps, a desk with a laptop, a chair, and a window with curtains.

Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

A modern bathroom with a white sink, a round mirror, and a glass-enclosed shower.

Standard Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Mountain View

A modern bathroom with a white sink, a round mirror, and a glass-enclosed shower.

Standard Room, 1 Queen Bed, Mountain View

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a small kitchenette, and artwork on the wall.

Standard Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed (Panoramic View)

A modern bathroom with a white sink, a round mirror, and a glass-enclosed shower.

Standard Room, 1 Queen Bed (Panoramic View)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

A hotel room with a large bed, two bedside tables, a phone, and wall-mounted lighting.

Standard Room, 1 Queen Bed, Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Mountain View

A hotel room with two beds, a desk, a chair, a TV, and a view of a cityscape.

Standard Room, 2 Queen Beds, Mountain View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Exterior

Novotel Queenstown Lakeside

Queenstown City Centre
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
8.8 out of 10, Excellent, 1,004 reviews
$197 nightly
The price is $226
Dec 1 - Dec 2
Total with taxes and fees
Novotel Queenstown Lakeside

About the neighborhood

Queenstown

Located in Queenstown City Centre, voco Queenstown by IHG is adjacent to St Josephs Parish and within a 5-minute walk of Queenstown Gardens. This 227-room, 4.5-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Queenstown Gardens - 2 min walk - 0.1 miles
  • Queenstown Beach - 5 min walk - 0.3 miles
  • Queenstown Mall - 7 min walk - 0.4 miles
  • Skycity Queenstown Casino - 8 min walk - 0.5 miles
  • Skyline Queenstown - 15 min walk - 0.8 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 9 min drive

Restaurants

  • ‪Rata - ‬5 min walk
  • ‪Cookie Time - ‬6 min walk
  • ‪“Life’s a Grind” Coffee - ‬6 min walk
  • ‪Captains Restaurant - ‬7 min walk
  • ‪Odd Saint - ‬6 min walk

About this property

voco Queenstown by IHG

At voco Queenstown by IHG, guests have access to a 24-hour gym, a sauna, and free WiFi in public areas. Self parking is available for NZD 25.00 per day. Multilingual staff at the 24-hour front desk can assist with luggage storage, access to locker space, and securing valuables. Other amenities at this luxury hotel include conference space, a 24-hour business center, and coffee/tea in a common area.
49-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Coffee makers, laptop-compatible safes, and phones are other standard amenities.
Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Novotel Queenstown Lakeside
Queenstown City Centre
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
8.8 out of 10, Excellent, 1,004 reviews
$197 nightly
The price is $226
Dec 1 - Dec 2
Total with taxes and fees
Novotel Queenstown Lakeside

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • Ski shuttle nearby
  • Self parking on site (NZD 25 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 45 for adults and NZD 35 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room Restaurant

Things to do

  • 24-hour gym
  • Helicopter/airplane tours
  • Sauna
  • Ski storage
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 646 square feet of conference space

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2020
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 45.00 for adults and NZD 35.00 for children
  • Self parking fee: NZD 25.00 per day
  • Credit card charges are subject to a surcharge of 1.9 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is a free cancellation option available at voco Queenstown by IHG?

Voco Queenstown by IHG provides free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at voco Queenstown by IHG?

As of Nov 6, 2026, prices found for a 1-night stay for 2 adults at voco Queenstown by IHG on Nov 8, 2026 start from $214, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to voco Queenstown by IHG?

This hotel is situated in Queenstown City Centre, just steps from Queenstown Gardens and St Josephs Parish, and within a short walk of Queenstown Beach. You'll also find Queenstown Mall and Skycity Queenstown Casino less than a mile away.

Is there parking available at voco Queenstown by IHG?

Yes, parking is offered for NZD 25 per day. Wheelchair-accessible parking is also available for guests.

Are there luxury amenities available at voco Queenstown by IHG?

Yes, guests can indulge in luxuries such as a sauna, a restaurant, and a bar/lounge at this hotel.

Does voco Queenstown by IHG have a casino on the premises?

No, voco Queenstown by IHG doesn't have a casino.

Will I find an indoor pool at voco Queenstown by IHG?

No, there is no indoor pool at this hotel.

Is voco Queenstown by IHG good for couples?

Couples will appreciate amenities at this hotel, including a pillow menu and a smart TV in each guestroom, and some feature lake view.

Does voco Queenstown by IHG have a hot tub?

No, but this hotel does have a sauna.

Does voco Queenstown by IHG have a restaurant that serves breakfast?

Yes, voco Queenstown by IHG serves buffet breakfast for a surcharge each morning at Great Room Restaurant.

Will voco Queenstown by IHG allow pets to stay free of charge?

No, pets aren't allowed at voco Queenstown by IHG.

Does voco Queenstown by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from voco Queenstown by IHG?

The closest major airport to voco Queenstown by IHG is Queenstown Intl. Airport (ZQN), which is 4.5 mi away (9 minutes by car).

Are there rooms with balconies at voco Queenstown by IHG?

No, there aren't any guestrooms at voco Queenstown by IHG that offer a balcony.

voco Queenstown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 692 out of 1000 reviews
Rating 8 - Good. 219 out of 1000 reviews
Rating 6 - Okay. 54 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly staff.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great, modern place to stay
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and location was perfect!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the town cetre, delicious breakfast buffet, good hotel amenities
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Breakfast was amazing!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous buffet breakfast with lots of options.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff are really friendly and helpful.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great breakfast. Friendly staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT breakfast, nice clean and milers rooms, staff was super helpful and the location was superb!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and excellent location
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, lovely people and GREAT breakfast buffet!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with great amenities and a lovely vibe. Loved the guest laundry and the breakfast every morning. Would definitely stay here again.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, very clean and tidy room and breakfast was fabulous. Always recommend - thanks for a great time.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard but tasty breakfast buffet. Great location but note that there’s a pretty steep hill to get back from the centre of town. Friendly staff and incredible view when you walk out the door.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and central to Queenstown CBD, breakfast was great, friendly staff, clean room.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Very clean, great staff, great breakfast buffet, great location
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here are always so pleasant, have stayed here 3x and have always had a good experience. Easy walking distance to shops/restaurants
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the panoramic room was amazing.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
All round excellent hotel, staff, location, amenities & cleanliness
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Kids loved their stay @ the hotel & the marshmallows over the outside fire pit were divine & went down a treat. 👍 Staff were extremely helpful.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property ... Great service. . Flexiable and understanding. Always there to help.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and the Room was great! Cost of parking was shock.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff friendly and helpful, good breakfast
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Hotel was very clean and the staff pleasant. However there was some construction work ongoing throughout and the room aircon wasn't working correctly. Gym and sauna was good and once complete will be a great hotel.
Stayed 4 nights in Jul 2026