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Aparthotel

The Lofts Apartments

3.5 star property
Boardwalk/promenade aparthotel in Queenstown with a steam room

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Photo gallery for The Lofts Apartments

Front of property - evening/night
Concierge desk
One Bedroom Apartment | Individually decorated, individually furnished, blackout drapes
Premium Three Bedroom Apartment | Individually decorated, individually furnished, blackout drapes
Individually decorated, individually furnished, blackout drapes

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • Kitchen
  • Free WiFi

Explore the area

Map
61 Shotover Street, Queenstown, 9300
  • Queenstown Mall
    ‪3 min walk‬
  • Skyline Queenstown
    ‪8 min walk‬
  • Queenstown Gardens
    ‪2 min drive‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪10 min drive‬

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Room options

View all photos for Two Bedroom Apartment

Individually decorated, individually furnished, blackout drapes

Two Bedroom Apartment

  • 968 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for One Bedroom Apartment

Individually decorated, individually furnished, blackout drapes

One Bedroom Apartment

  • 807 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio

Studio | Individually decorated, individually furnished, blackout drapes

Studio

  • 538 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Three Bedroom Apartment

Three Bedroom Apartment | Individually decorated, individually furnished, blackout drapes

Three Bedroom Apartment

  • 1184 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

About the neighborhood

Queenstown

Located in Queenstown City Centre, The Lofts Apartments is next to Fear Factory Queenstown and SKYCITY Wharf Casino. Each of the 10 rooms at this 3.5-star aparthotel includes a kitchen, a refrigerator, and a microwave.
View more Aparthotels in QueenstownOpens in a new window

What's nearby

  • Queenstown Mall - 3 min walk - 0.2 miles
  • TSS Earnslaw Steamship - 3 min walk - 0.2 miles
  • Kiwi and Birdlife Park - 7 min walk - 0.4 miles
  • Skyline Queenstown - 8 min walk - 0.5 miles
  • Queenstown Gardens - 2 min drive - 0.7 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 9 min drive

Restaurants

  • ‪Fergburger - ‬2 min walk
  • ‪Patagonia Chocolates - ‬2 min walk
  • ‪Smiths Craft Beer House - ‬1 min walk
  • ‪Mrs. Ferg Beach Street - ‬3 min walk
  • ‪Madam Woo - ‬3 min walk

About this property

The Lofts Apartments

Boardwalk/promenade aparthotel in Queenstown with a steam room
At The Lofts Apartments, guests have access to a steam room, free WiFi in public areas, and laundry facilities. If you drive, self parking is NZD 20 per day, and there's also an airport shuttle for a fee. Front-desk staff can assist with luggage storage and tours/tickets. This smoke-free aparthotel also has a reception hall.
Each apartment is individually decorated and features a kitchen with a refrigerator, a microwave, a stovetop, and a kitchen island. Guests can expect to find free WiFi and a 55-inch Smart TV with satellite channels and first-run movies. The bathroom offers hair dryers and free toiletries. Other standard amenities include an electric kettle, free tea bags/instant coffee, and a phone. Change of towels is available on request.
Recreational amenities at the aparthotel include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Hindi

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Property amenities

Beach

  • Sandy beach nearby

Ski

  • Downhill skiing nearby
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski shuttle nearby
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Ski shuttle nearby
  • Onsite parking available only on request
  • Secured self parking on site (NZD 20 per day)
  • Limited onsite parking
  • Onsite parking includes off-street options

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Kitchen island
  • Microwave
  • Refrigerator
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: NZD 45 per night

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 55-inch smart TV with premium satellite channels
  • First-run movies
  • Netflix
  • Streaming services

Laundry

  • Laundry detergent
  • Laundry facilities

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Change of towels on request
  • Electrical adapters
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Restaurant dining guides
  • Tour and ticket assistance

Location highlights

  • In a regional park
  • In an entertainment district
  • In the city center
  • In the mountains
  • Near a health/beauty spa
  • Near an outlet shopping mall
  • Near the airport
  • Near the bay
  • Near the marina
  • On the boardwalk/promenade

Things to do

  • Bicycle parking
  • Private wine tours
  • Ski storage
  • Snow sports gear
  • Wine tours
  • Bicycle rentals nearby
  • Boat tours nearby
  • Casino nearby
  • Ecotours nearby
  • Fishing nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Hunting nearby
  • Ice skating nearby
  • Kayaking nearby
  • Motor boating nearby
  • Mountain climbing nearby
  • Parasailing nearby
  • Rafting nearby
  • Rock climbing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Spelunking nearby
  • Swimming nearby
  • Water skiing nearby
  • Winery tours nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 10 units
  • 2 buildings
  • 3 floors
  • Bicycle parking
  • Individual decor
  • Individual furnishings
  • Reception hall
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 3.15 percent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Check-out instructions

The host requires you complete the following before checking out:
Load and start the dishwasher
Strip any used beds, gather used towels, and store extra beds
Remove personal items, remove leftover food and drinks, and take out the trash
Turn off the lights and lock the doors

Access methods

Front desk (limited hours), key retrieval

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for NZD 45.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Secured self parking fee: NZD 20 per day
  • Rollaway bed fee: NZD 45.0 per night
  • Credit card charges are subject to a surcharge of 3.15 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
  • Check-in: 3 PM—-8:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No alcohol is served at The Lofts Apartments.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Lofts Apartments Queenstown
Lofts Queenstown
Lofts Apartments Apartment Queenstown
Lofts Apartments Hotel Queenstown
The Lofts Apartments Hotel Queenstown
Lofts Apartments Hotel Queenstown
The Lofts Apartments Aparthotel
The Lofts Apartments Queenstown
The Lofts Apartments Aparthotel Queenstown

Frequently asked questions

Is free cancellation available at The Lofts Apartments?

The Lofts Apartments offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at The Lofts Apartments?

As of Jun 20, 2025, prices found for a 1-night stay for 2 adults at The Lofts Apartments on Jun 26, 2025 start from $93.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to The Lofts Apartments?

This aparthotel is situated in Queenstown City Centre, just steps from Steamer Wharf and Queenstown Beach, and within a short walk of Skycity Queenstown Casino. You'll also find Lake Wakatipu and TSS Earnslaw Steamship less than a mile away.

Is parking available on site at this aparthotel?

Yes, secured parking is offered for NZD 20 per day. Bicycle parking is also available for guests.

Does The Lofts Apartments include a casino on the premises?

No, The Lofts Apartments doesn't have a casino.

Is there an indoor pool at The Lofts Apartments?

No, there is no indoor pool at this aparthotel.

Is The Lofts Apartments good for couples?

Couples staying at this aparthotel will appreciate amenities like a kitchen and Netflix as well as private winery tours.

Are there hot tubs at The Lofts Apartments?

No, but guests can enjoy a steam room at this aparthotel.

Does The Lofts Apartments have a restaurant with a breakfast menu?

No, The Lofts Apartments doesn't have a restaurant that serves breakfast.

Does The Lofts Apartments allow pets to stay for free?

No, pets aren't allowed at The Lofts Apartments though service animals are welcome.

Are there connecting rooms at this aparthotel?

No, there aren't connecting rooms at this aparthotel.

How close is the airport from The Lofts Apartments?

The closest major airport to The Lofts Apartments is Queenstown Intl. Airport (ZQN), which is 4.9 mi away (9 minutes by car).

Are there rooms with balconies that I can book at The Lofts Apartments?

No, at The Lofts Apartments, there aren't any apartments that list a balcony.

The Lofts Apartments Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 161 out of 696 reviews
Rating 8 - Good. 252 out of 696 reviews
Rating 6 - Okay. 169 out of 696 reviews
Rating 4 - Poor. 75 out of 696 reviews
Rating 2 - Terrible. 39 out of 696 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

7.8/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Kim

Disliked: Cleanliness
Stayed in the apartments twice, Location is brilliant, but rooms were looking a little worn, stains on carpet and couches, could do with a refresh.
Stayed 2 nights in Mar 2025

8/10 Good

Rosalie

Liked: Cleanliness
Property large and spacious. Bed clean and comfortable. Paint peeling everywhere.
Stayed 1 night in Mar 2025

8/10 Good

Stephen

Liked: Cleanliness, room comfort

Good find, but needs TLC.

Good location - very close to everything in town. Quiet, too. Comfy bed. Spacious apartment, but a little tired. Broken pane of glass in main window - which had been temporarily fixed - needs fixing asap. Broken ranch slider handle had been removed (found it in bedside table drawer) and area taped over - also needs fixing! No plug for sink in kitchen. No powder for dishwasher. Seemingly little points that make a big impact. Other than that - a good find.
Stayed 2 nights in Mar 2025

8/10 Good

Francisco

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Really great location. Good enough installations. Well equiped.
Stayed 2 nights in Mar 2025

4/10 Poor

Andree

Disliked: Cleanliness, amenities, property conditions & facilities
Location was good unfortunately the apartment is really run down. Water leaks in most ceilings, kitchen really tired, dryer not going, lack of outdoor furniture. Over priced, definately would not recommend 😒
Stayed 3 nights in Mar 2025

10/10 Excellent

Kimberly

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This property is in a prime location for Queenstown CBD with many restaurant and shop options right outside the apartments. Nicely setup for 4 people. Very friendly staff.
Stayed 1 night in Feb 2025

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Fantastic Location in central Queenstown. Very well equipped apartment.
Stayed 1 night in Jan 2025

8/10 Good

Donatella

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Nicole

Liked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

William

Traveled with family
Liked: Room comfort

likely wouldn't choose again

The property is conveniently located for walking around the center of town but felt rather run down. We had plenty of space in the unit we had for the 3 of us (no shortage of beds), but I was concerned that there might be mold in the carpets. I'm glad our stay was limited to a single night.
Stayed 1 night in Jan 2025

8/10 Good

dave

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Christie

Stayed 1 night in Dec 2024

6/10 Okay

Kylie

Traveled with group, Traveled with partner
Disliked: Cleanliness, amenities
Perfect for location if wining and dining your way around town. Everything is within a very short walk. Love the big balcony with a view. Stayed in Room 302 - 2 bedroom apartment with 2 bathrooms. Rooms definitely outdated and cleaning and hygiene was an issue. There were used women’s sanitary items left in the bathroom bin, the microwave didn’t have a working turn table, there was broken glassware in the kitchen cupboard, there was 7 used and very old and dirty scouring sponges under the sink, no laundry powder (but then was provided when asked), washer/dryer tricky to operate and was in the main bathroom so awkward to access for rest of people staying in the apartment, no air conditioning in the bedrooms. As there are no fly screens, unable to open any doors or windows as the place quickly filled up with flies. NZ definitely needs fly screens! Overall the place is perfect for location if you don’t mind the place being outdated and not clean/functional/cool in summer.
Stayed 4 nights in Dec 2024

8/10 Good

Shazil

Traveled with family and small children
perfect location just the age of the property that could be done better to improve. Perfect family stay with small kids
Stayed 5 nights in Dec 2024

6/10 Okay

Rosemarie

Traveled with group
Liked: Cleanliness
Staff very helpful Property needs new deco and curtains A bit dated. To unable to use TV staff tried called engineer to get fixed but no luck disappointing as in a great location in the centre of town
Stayed 3 nights in Nov 2024

4/10 Poor

Damian

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Run down accommodation and many issues in the room that I’m in with my family. The room had mould issues and the exhaust fan in the bathroom is not working. Overall condition is quite run down. Not happy with the place which I’m paying 500 a night for.
Stayed 1 night in Nov 2024

8/10 Good

Stephen

Liked: Cleanliness, room comfort

Mostly good….

We arrived at 1945, check in was advertised as 2000 close, no one around, knocked on a couple of doors and looked around then a guy appeared and said your key is in your room, as if we should know what he meant…we had no email so didn’t know our room number. Apart from that pretty good place, very close to everything in the centre, all clean and tidy if a little dated….
Stayed 5 nights in Nov 2024

6/10 Okay

Peter

Liked: Cleanliness
Excellent location. The unit was a bit dated but served the purpose. On site parking was extra.
Stayed 2 nights in Oct 2024

4/10 Poor

Tenny

Traveled with partner, Traveled with family
Disliked: Amenities, property conditions & facilities
Property needs to keep up in general Asked for Chang of hotel due to room water leaking
Stayed 2 nights in Oct 2024

8/10 Good

Christopher

Owners very helpful and friendly and property well priced with excellent location While a bit tired is the right price point for location vs age of property
Stayed 5 nights in Sep 2024

10/10 Excellent

J R

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, room comfort
Amazing
Stayed 2 nights in Sep 2024

8/10 Good

Zaynor

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

David

Stayed 2 nights in Aug 2024

4/10 Poor

Jared

Traveled with family
Disliked: Cleanliness, room comfort

average

very low quality, noisy floor and outside noise, blind in kitchen wa filthy, poor water pressure, cook top didnt work, bed was hard, good heat pump but struggled to put out enough heat
Stayed 1 night in Jul 2024

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jul 2024

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