Overall, the location is good, and the hotel offers a partially obstructed view of the Remarkables. We stayed at the hotel for five nights; however, the housekeeping service was unsatisfactory. On a daily basis, staff failed to replenish essential items such as body wash, toiletries, and tea, requiring us to repeatedly request the missing items. Based on the level of service provided, I would not classify this hotel as a four-star property. We have stayed at numerous four-star hotels worldwide, all of which have offered a significantly higher standard of service.