Susurros del Corazón, Auberge Collection

5.0 star property
Luxury hotel on the beach, with 3 outdoor pools

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Photo gallery for Susurros del Corazón, Auberge Collection

3 outdoor pools, cabanas (surcharge), pool umbrellas
Property video
Beach/ocean view
Private beach, white sand, sun loungers, beach umbrellas
2 restaurants, breakfast served

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • On private beach
  • Bar
  • Hot Tub
  • Breakfast available

Explore the area

View in a map
Desarrollo El Banco, Carretera a La Cruz de Huanacaxtle Km 14, Punta de Mita, NAY, 63734
  • Place, Punta de Mita Beach
    ‪9 min drive‬
  • Place, Destiladeras Beach
    ‪10 min drive‬
  • Place, El Anclote Beach
    ‪11 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪44 min drive‬

Room options

Studio, 1 King Bed (Garden)

10.0 out of 10
Exceptional
(3 reviews)
  • 800 sq ft
  • Sleeps 2
  • 1 King Bed

Studio, 2 Queen Beds (Garden)

10.0 out of 10
Exceptional
(1 review)
  • 800 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room (Garden Casita)

  • 1080 sq ft
  • Sleeps 3
  • 1 King Bed

Room (Garden Casita with Plunge Pool)

  • 1250 sq ft
  • Sleeps 3
  • 1 King Bed

Suite (Garden Suite with Plunge Pool)

  • 1450 sq ft
  • Sleeps 3
  • 1 King Bed

Studio, Ocean View

  • 800 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, Ocean View (Casita)

  • 1070 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 1400 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, Multiple Beds (Garden Suite with Plunge Pool)

  • 2400 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

Suite, Multiple Beds, Ocean View

  • 2400 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 2 King Beds

Room, Multiple Beds, Beachfront (Ocaso: Casa with Pool)

  • 17240 sq ft
  • 4 bedrooms
  • Ocean view
  • Sleeps 12
  • 3 King Beds, 2 Queen Beds and 3 Twin Bunk Beds

Room, Multiple Beds, Ocean View (Nido: Casa with Pool)

  • 18352 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 12
  • 2 King Beds and 4 Queen Beds

Room, Multiple Beds, Ocean View (Marea: Casa with Pool)

  • 18355 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 12
  • 4 King Beds

Room, Multiple Beds, Hot Tub, Oceanfront (Cliffside Residence)

  • 4100 sq ft
  • 3 bedrooms
  • Ocean view
  • Sleeps 9
  • 1 King Bed and 4 Queen Beds

Room, Multiple Beds, Oceanfront (Cliffside Residence with Pool)

  • 5500 sq ft
  • 3 bedrooms
  • Ocean view
  • Sleeps 9
  • 1 King Bed and 4 Queen Beds

Room, Multiple Beds, Hot Tub, Oceanfront (Cliffside Residence)

  • 4900 sq ft
  • 4 bedrooms
  • Ocean view
  • Sleeps 12
  • 2 King Beds and 4 Queen Beds

Room, Multiple Beds, Oceanfront (Cliffside Residence with Pool)

  • 5996 sq ft
  • 4 bedrooms
  • Ocean view
  • Sleeps 12
  • 2 King Beds and 4 Queen Beds

Room, Ocean View (Casita with Skydeck)

  • 1399 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, Multiple Beds, Hot Tub, Oceanfront (Cliffside Residence)

  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Studio, Oceanfront (Cliffside (LO-Tortuga/Urraca))

  • 797 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Oceanfront (Cliffside Residence with Pool)

  • 3 bedrooms
  • Ocean view
  • Sleeps 9
  • 2 King Beds and 2 Queen Beds

Room, Multiple Beds, Hot Tub, Oceanfront (Sky Residence)

  • 4 bedrooms
  • Ocean view
  • Sleeps 12
  • 2 King Beds, 2 Queen Beds, 2 Twin Beds and 1 Twin Bunk Bed

Studio, Oceanfront (Cliffside (LO-Quetzal))

  • 800 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Hot Tub, Oceanfront (Cliffside Residence)

  • 3 bedrooms
  • Ocean view
  • Sleeps 9
  • 2 King Beds and 2 Queen Beds

Studio, Oceanfront (Cliffside (LOP-Tortuga/Urraca))

  • 800 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Oceanfront (Cliffside Residence with Pool)

  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Villa, Multiple Beds, Oceanfront (Sol, with Pool)

  • 12142 sq ft
  • 5 bedrooms
  • Ocean view
  • Sleeps 15
  • 3 King Beds and 4 Queen Beds

Room, Multiple Beds, Hot Tub, Oceanfront (Sky Residence)

  • 3 bedrooms
  • Ocean view
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds, 2 Twin Beds and 1 Twin Bunk Bed

Studio, Hot Tub, Oceanfront (LO-Quetzal 5A)

  • 800 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Studio, Oceanfront (Cliffside(LO-Quetzal/RioGround Floor))

  • 800 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Villa, Oceanfront (Pacifico: Seven Bedroom, with Pool)

  • 19935 sq ft
  • 7 bedrooms
  • Ocean view
  • Sleeps 18
  • 3 King Beds, 1 Queen Bed, 2 Twin Beds and 1 Twin Bunk Bed

Room, Multiple Beds, Beachfront (Luna)

  • 17922 sq ft
  • 4 bedrooms
  • Ocean view
  • Sleeps 9
  • 3 King Beds and 1 Queen Bed

Room, Multiple Beds, Oceanfront (Cliffside Residence Pool Beach Access)

  • Sleeps 9
  • 3 King Beds

Room, Multiple Beds, Oceanfront (Cliffside Residence Pool Beach Access)

  • Sleeps 12
  • 4 King Beds

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About the neighborhood

Punta de Mita

Within a short walk of Bay of Banderas, Susurros del Corazón, Auberge Collection is within 2 miles (3 km) of Punta de Mita Beach. This 112-room, 5-star hotel has 3 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Punta de Mita Beach - 9 min drive - 2.9 miles
  • Punta de Mita Sea Pool - 9 min drive - 2.7 miles
  • Destiladeras Beach - 10 min drive - 3.4 miles
  • El Anclote Beach - 11 min drive - 4.3 miles
  • Punta Mita Golf Club - 13 min drive - 5.0 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 48 min drive

Restaurants

  • ‪Iberostar Selection Playa Mita - ‬11 min drive
  • ‪Secrets Preferred Club - ‬5 min drive
  • ‪Coco Cafe at Secrets/Dreams Bahia Mita - ‬5 min drive
  • ‪Seaside Grill Dreams Bahia Mita - ‬7 min drive
  • ‪El Patio - ‬5 min drive

About this property

Susurros del Corazón, Auberge Collection

Luxury hotel on the beach, with 3 outdoor pools
Susurros del Corazón, Auberge Collection features a private beach, a full-service spa, and 3 outdoor pools. There's free valet parking, and an airport shuttle (available 24 hours) for USD 170 per vehicle one-way. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include a children's pool, a 24-hour gym, and free WiFi in public areas.
Guests can expect free WiFi and 55-inch LCD TVs with satellite channels. Bathrooms offer rainfall showers, deep soaking tubs, and slippers. Furnished balconies or patios, minibars, and ceiling fans are also available.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a hot tub, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 50 for adults and USD 50 for children
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Casamilpa
  • La Boquita
  • Mita

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Children's club
  • Children's pool
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Paddleboard
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • Tennis

Family friendly

  • 3 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • On a private beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 11 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Well-lit path to entrance

More

  • Built in 2022
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per pet, per stay
  • Dogs only
  • Pet weight must not exceed 40 lbs per pet
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 75.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 500 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 50 for adults and USD 50 for children
  • Airport shuttle fee: USD 170 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Susurros del Corazón Auberge Resorts
Susurros del Corazón Auberge Resorts Collection
Susurros del Corazón, Auberge Resorts Collection Hotel
Susurros del Corazón, Auberge Resorts Collection Punta de Mita

Frequently asked questions

Are free cancellation options available at Susurros del Corazón, Auberge Collection?

Susurros del Corazón, Auberge Collection provides free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

What's there to do within easy reach of Susurros del Corazón, Auberge Collection?

This hotel is located in Punta de Mita within a short 12-minute walk of Bay of Banderas. You'll also find Punta de Mita Beach and Destiladeras Beach within a short drive.

Is there parking available at Susurros del Corazón, Auberge Collection?

Yes, valet parking is offered for free at the hotel.

Is there a spa available at Susurros del Corazón, Auberge Collection?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, body wraps, and couples treatments.

Does Susurros del Corazón, Auberge Collection feature a casino at the property?

No, Susurros del Corazón, Auberge Collection doesn't have a casino.

Will I find an indoor pool at Susurros del Corazón, Auberge Collection?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools and a hot tub.

Is Susurros del Corazón, Auberge Collection good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as a private beach and a beach bar.

Are there hot tubs at Susurros del Corazón, Auberge Collection?

Yes, guests can enjoy a spa tub at this hotel.

Does Susurros del Corazón, Auberge Collection have a restaurant with a breakfast menu?

Yes, Susurros del Corazón, Auberge Collection has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Susurros del Corazón, Auberge Collection allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Susurros del Corazón, Auberge Collection for a fee of USD 150 per pet, per stay. The property also provides food and water bowls.

Are there connecting rooms at Susurros del Corazón, Auberge Collection?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Susurros del Corazón, Auberge Collection?

The closest major airport to Susurros del Corazón, Auberge Collection is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 21.2 mi away (48 minutes by car).

Are there rooms with balconies that I can book at Susurros del Corazón, Auberge Collection?

Yes, every guestroom at Susurros del Corazón, Auberge Collection comes with a furnished balcony with some featuring ocean or garden views.

Does Susurros del Corazón, Auberge Collection have a wedding venue?

Take advantage of the wedding venue at Susurros del Corazón, Auberge Collection if you plan to say "I do" during your trip.

Reviews

Susurros del Corazón, Auberge Collection Reviews

9.8

Exceptional

10/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness
Rating 10 - Excellent. 30 out of 34 reviews
Rating 8 - Good. 2 out of 34 reviews
Rating 6 - Okay. 2 out of 34 reviews
Rating 4 - Poor. 0 out of 34 reviews
Rating 2 - Terrible. 0 out of 34 reviews

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Brett

Traveled with partner
Liked: Amenities
Beautiful property with excellent service
Stayed 4 nights in Jul 2025

10/10 Excellent

Paul

Stayed 2 nights in Jul 2025

10/10 Excellent

Satyanarayana

Stayed 3 nights in May 2025

10/10 Excellent

Christopher, San Diego

Traveled with partner
Liked: Amenities
Outstanding all around
Stayed 3 nights in May 2025

10/10 Excellent

Lawrence, Toronto

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in many high end resorts internationally and I have never experienced such a high level of customer-focused service. Every waiter, bartender, pool attendant and bell person was laser focused on guest satisfaction. My personal cuates team tended to our every need in a timely and courteous manner. The property and suites were gorgeous and immaculate. The restaurants were amazing. This is the premier resort in Punta de Mita.
Stayed 7 nights in Feb 2025

10/10 Excellent

Alex

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel, best service, the best staff, the best accommodations, the best pools. Simply the best!!! We will be back!!!
Stayed 7 nights in Feb 2025

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Bahman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it everyone were nice and polite sorry forgot the names but restaurant hosts and pool bar guts and girls were super nice thank you we will see you soon Tony Frida Kayvon
Stayed 4 nights in Nov 2024

8/10 Good

Kunal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing property with gorgeous views of the Bahia de Banderas. Great rooms, great pools for adults and kids, wonderful private beach. Limited dining options on property (only 2 restaurants) and limited options off property where you need transportation which is costly when arranged from the hotel. Also, no actual front desk, have to text team for anything which works but can be annoying when you just want a quick key if you forget it in the room.
Stayed 4 nights in Jan 2025

10/10 Excellent

Hugo

Stayed 6 nights in Dec 2024

10/10 Excellent

tuan, san jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best service
Stayed 3 nights in Aug 2024

10/10 Excellent

Carlos, Laredo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place us amazing, rooms amazing and all the staff very nice and humble. The spa facility is nice but different. Just two restaurant but the food very good.
Stayed 2 nights in Jun 2024

10/10 Excellent

Iván de Jesús

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was impressed with the amazing service and the staff they are super nice Their hotel is so beautiful.
Stayed 3 nights in May 2024

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, property conditions & facilities
We hated to leave. Every detail was just perfection.
Stayed 2 nights in Apr 2024

10/10 Excellent

Elan

Stayed 4 nights in Apr 2024

10/10 Excellent

roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2024

6/10 Okay

Bruno

Liked: Cleanliness, property conditions & facilities, room comfort

5 stars with misses!

There is no in room coffee machine, they brought coffee once a day and the rest of the time is room service. No reception area, the Buddy system is not effective. Would have been nice to receive treats on a daily basis instead of just on the first day. Spa was fabulous, we loved the jacuzzi.
Stayed 3 nights in Dec 2023

10/10 Excellent

menachem m

Stayed 3 nights in Aug 2023

10/10 Excellent

MD

Stayed 5 nights in Jul 2023

10/10 Excellent

mahdees

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 3 nights in May 2023

6/10 Okay

Fay, Manhattan Beach

Liked: Cleanliness, property conditions & facilities
I will start by saying that my friends and I were excited to try the new hotel. We typically stay at the Four Seasons or St. Regis when we vacation to Punta Mita once a year but love the Auberge properties because of the service and the beautifully designed properties. The property is beautiful, I would even say stunning but the staff and service is lacking the Auberge touch. I assume the property was a five star resort but it felt more like a 3.5 or 4. Our concierge that was assigned to us lacked in customer service and checking in with us, the pool service was slow, the food options are limited and aside from the bartenders, the staff is not friendly and helpful. In addition, they had a conference coming in that bought out the resort so there was a huge push to get everyone out of the resort on our last day. Not only did we feel the lack of service, friendliness but rushed. With other upscale resorts down the street such as Four Seasons and St. Regis, you would think the hotel would try to set themselves apart.
Stayed 4 nights in May 2023

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous but….

This hotel is fabulous. Beautiful room, grounds and beach. Food was good - some things were delicious and some were meh. The staff was great, friendly and helpful. Nice comfortable beach chairs and 3 big pools. Only 59 rooms which kept things intimate. Workout area was small but had new equipment and met our needs. I do have some complaints, tho. First of all, there is a 15% service charge AND a 16% tax on all food and drinks. That’s 31% added to all ready expensive drinks and food. In the restaurants they offer you still or gas water without telling you they charge you for water. The have “house” water, which is free, but they don’t let you know that. At breakfast they offer you pastries without telling you there is a charge for them. It’s like they are offering something free but it’s not free and there’s the additional 31% on top of what they charge! As the hotel is very pricey to begin with - these little additions were aggravating when the bill came. My last complaint was “the spa”. They are building a spa. They still are offering massages which are given in 3 of the 59 hotel rooms. I’m cool with that but to charge premium spa rates $250ish for an 80 minute massage with an additional 31% fee attached seems a bit much - you’re in a hotel room with no spa amenities.
Stayed 5 nights in Mar 2023

10/10 Excellent

Annette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Facilities, rooms and property. The attention to detail is unmatched. Just go. You will not be sorry.
Stayed 3 nights in Mar 2023