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Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

5.0 star property
Adults-only beachfront resort with 6 outdoor pools

Choose dates to view prices

Photo gallery for Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

Aerial view
Creator video - submitted by Blonde Travel
5 bars/lounges, swim-up bar, poolside bar, beach bar
Property amenity
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • On private beach
  • Hot tub
  • All inclusive
  • Spa
  • Parking included

Explore the area

View in a map
Blvd Zona Hotelera, Playa Juanillo, Cap Cana, Punta Cana, La Altagracia, 23302
  • Place, Juanillo Beach
    ‪11 min walk‬
  • Place, Punta Cana Beach
    ‪10 min drive‬
  • Place, Bavaro Beach
    ‪42 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪17 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Balcony, Beachfront

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 1 King Bed, Balcony, Beachfront

8.8 out of 10
Excellent
(6 reviews)
  • 753 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony (Castle, Oceanside)

Suite, 1 King Bed, Balcony (Castle, Oceanside) | Premium bedding, down comforters, pillowtop beds, free minibar

Suite, 1 King Bed, Balcony (Castle, Oceanside)

  • 1011 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Pool View (Castle, Swim Out)

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 1 King Bed, Balcony, Pool View (Castle, Swim Out)

10.0 out of 10
Exceptional
(4 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Garden View (Castle)

View from room

Junior Suite, 1 King Bed, Balcony, Garden View (Castle)

10.0 out of 10
Exceptional
(3 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View (Castle)

55-inch flat-screen TV with cable channels, TV

Junior Suite, 1 King Bed, Balcony, Ocean View (Castle)

9.4 out of 10
Exceptional
(6 reviews)
  • 840 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Balcony, Ocean View (1 King or 2 Queen)

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, Balcony, Ocean View (1 King or 2 Queen)

8.6 out of 10
Excellent
(30 reviews)
  • 646 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Room, 2 Queen Beds, Balcony, Garden View

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Room, 2 Queen Beds, Balcony, Garden View

9.4 out of 10
Exceptional
(8 reviews)
  • 657 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View (Premium Luxury)

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 1 King Bed, Balcony, Ocean View (Premium Luxury)

8.4 out of 10
Very good
(16 reviews)
  • 657 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed, Balcony, Garden View (Monarch)

Villa, 1 King Bed, Balcony, Garden View (Monarch) | Property amenity

Villa, 1 King Bed, Balcony, Garden View (Monarch)

  • 1141 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed, Balcony, Oceanfront

Property amenity

Villa, 1 King Bed, Balcony, Oceanfront

  • 1141 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View (Premium)

Junior Suite, 1 King Bed, Balcony, Ocean View (Premium) | Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 1 King Bed, Balcony, Ocean View (Premium)

7.0 out of 10
Good
(2 reviews)
  • 753 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Suite, 1 King Bed, Private Pool, Ocean View (Castle)

6 outdoor pools, open 6 AM to 7 PM, free cabanas, pool umbrellas

Honeymoon Suite, 1 King Bed, Private Pool, Ocean View (Castle)

10.0 out of 10
Exceptional
(2 reviews)
  • 1087 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 King Bed, Balcony (Oceanside)

Property amenity

Villa, 1 King Bed, Balcony (Oceanside)

10.0 out of 10
Exceptional
(1 review)
  • 3068 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Punta Cana

Located within a leisurely stroll of Juanillo Beach, Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive is within a few miles (5 km) of El Dorado Water Park. This 324-room, 5-star resort has 6 outdoor pools along with a private beach and a full-service spa.
View more Resorts in Punta CanaOpens in a new window

What's nearby

  • Juanillo Beach - 11 min walk - 0.6 miles
  • Punta Cana Beach - 10 min drive - 5.0 miles
  • Downtown Punta Cana - 31 min drive - 14.9 miles
  • Cabeza de Toro Beach - 41 min drive - 18.7 miles
  • Bavaro Beach - 42 min drive - 18.9 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 18 min drive

Restaurants

  • ‪Coco Cafe - ‬4 min drive
  • ‪Punch Bar - ‬8 min walk
  • ‪The Chinola - ‬3 min drive
  • ‪The Blind Butcher - ‬3 min drive
  • ‪Seaside Grill - ‬4 min drive

About this property

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

Adults-only beachfront resort with 6 outdoor pools
Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive features a private beach, a full-service spa, and 6 outdoor pools. There's free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and luggage storage. Other amenities at this adults-only resort include a nightclub, karaoke, and a gym.
Guests can expect free WiFi and 55-inch flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer jetted tubs, hair dryers, and slippers. Other amenities include free minibar items, furnished balconies or patios, and sitting areas.
6 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a private beach, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

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Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive
  • On private beach
  • Pool
  • Hot tub
  • All inclusive
9.6 out of 10, Exceptional, 1,002 reviews
$783 nightly
The price is $783
Jan 10 - Jan 11, 2026
Total with taxes and fees
Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Blue Marlin
  • Capriccio
  • Casabella
  • The Steakhouse
  • Wok

Things to do

  • 18-hole adjacent golf course
  • 6 outdoor pools
  • Beach volleyball
  • Bicycle tours
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Karaoke
  • Nightclub
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference center (9,839 square feet of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Handrails in stairways
  • Pool access ramp on site
  • Well-lit path to entrance

More

  • 6 buildings
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Banquet hall
  • Built in 2007
  • Colonial architecture
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 6 AM to 7 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Cap Cana Sanctuary
Sanctuary Cap Cana All Inclusive Playa Hotels Resorts
Sanctuary Hotel Cap Cana
Sanctuary Cap Cana Hotel Punta Cana
Sanctuary Cap Cana Resort
Sanctuary Cap Cana Alsol All Inclusive
Sanctuary Alsol All Inclusive
Sanctuary Cap Cana Alsol
Sanctuary Cap Cana AlSol All Inclusive Adults
Sanctuary AlSol All Inclusive Adults
Sanctuary Cap Cana AlSol Adults
Sanctuary AlSol Adults
Sanctuary All Inclusive Playa Hotels Resorts
Sanctuary Cap Cana Adults Playa Hotel Resorts Punta Cana
Sanctuary Cap Cana Adults Playa Hotel Resorts
Hotel Sanctuary Cap Cana Adults Only by Playa Hotel & Resorts
Sanctuary Cap Cana Adults Playa Resorts Punta Cana
Sanctuary Cap Cana Adults Playa Resorts
Sanctuary Cap Cana by AlSol All Inclusive Adults Only
Sanctuary Cap Cana by Alsol Adults Only All Inclusive
Sanctuary Cap Cana by Alsol All Inclusive
Sanctuary Cap Cana All Inclusive Adults Only by Playa Hotel
Sanctuary Cap Cana
Sanctuary Cap Cana All Inclusive by Playa Hotels Resorts

Frequently asked questions

Can I book all-inclusive rate plans at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include volleyball, dance classes, and yoga.

How much does it cost to stay at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?

As of Dec 27, 2025, prices found for a 1-night stay for 2 adults at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive on Jan 11, 2026 start from $710.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to do within easy reach of Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?

This resort is located in Punta Cana within a short 6-minute walk of Juanillo Beach. You'll also find Punta Cana Beach and Punta Espada Golf Course within a short drive.

Is parking available on site at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?

Yes, self parking is offered for free at the resort.

Is a spa located at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?

There is a full-service spa available for guests to enjoy and services include hot stone massages, beach massages, hydrotherapy, and aromatherapy.

Does Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive have a casino?

No, Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive doesn't have a casino.

Is there an indoor pool at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?

No, this resort doesn't have an indoor pool; however, there are 6 outdoor pools and a hot tub. Guests have pool access between 6 AM and 7 PM.

Is Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive good for couples?

This adults-only resort offers many amenities for couples such as a private beach and a beach bar with some guestrooms featuring private pools.

Are there hot tubs at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?

Yes, guests can enjoy a spa tub at this resort.

Does Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive feature a restaurant that includes a breakfast menu?

Yes, Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive has 5 restaurants, and serves breakfast for a surcharge.

Does Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive though service animals are welcome.

Are there connecting rooms at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?

No, this resort doesn't feature connecting guestrooms.

What is the closest airport to Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?

The closest major airport to Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive is Punta Cana Intl. Airport (PUJ), which is 8.5 mi away (18 minutes by car).

Are there rooms with balconies that I can book at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?

Yes, every guestroom at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive comes with a furnished balcony with some featuring ocean or garden views.

Does Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive.

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 778 out of 1003 reviews
Rating 8 - Good. 129 out of 1003 reviews
Rating 6 - Okay. 49 out of 1003 reviews
Rating 4 - Poor. 25 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just returned home from an absolutely fabulous vacation! The grounds were beautiful, but the staff truly made the vacation amazing. From Nicole at the check in, Felix, Miguel, Omar, Abel, Elvi, and Omar by the pool, to Galen and Daniel at the spa, everyone was incredible! Big shout out to Roberto, at the Blue Marlin and the Italian restaurant, your VIP treatment and wonderful smile helped make our 20th wedding anniversary trip spectacular! We can’t wait to return! ❤️❤️❤️❤️❤️
Stayed 4 nights in Nov 2025

6/10 Okay

Sadie

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The pool was great! They said the Sanctuary Town would be open Wednesday-Saturday and because it rained they kept it closed limiting things to do and places to eat to 3 places. The bathtub in our room did not work, the smoke detector in our room kept beeping even after us asking them to fix it, and the mini bar was never stocked unless we specifically called and requested it. They didn’t clean our room 3 days in a row which was very frustrating.
Stayed 7 nights in Sep 2025

10/10 Excellent

Donald, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and perfect setting
Stayed 5 nights in Jun 2025

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio y atenciones Eric el mayordomo excelente y Antolin el mesero definitivamente excelente servicio y todo el staff
Stayed 3 nights in Sep 2025

8/10 Good

Harbis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El staff que recibe al invitado debe estar más informado y ser capaz de dar información oportuna de las instalaciones, además de saber escuchar y entender las necesidades del huésped. Sin embargo el staff que se encuentra en los restaurantes y alrededores gozan de una alta calidad y preparación en servicio al cliente , sobresalen Nicole de restaurante Blue Marlin y todas las chicas que están en el Café . Lamentablemente por baja ocupación no todos los restaurantes están disponibles en esta fecha de nuestra visita, cosa que es una lástima al igual que los restaurantes especializados no están disponibles todos los días , si reconocer que la comida es de aparente calidad y muy bien elaborada y como siempre el personal de estos lugares; sobresalientes . Cuenta con 5 piscinas una de ella de agua salada pero está solo puede ser utilizada por aquellos que tienen habitaciones top en el área del castillo, algo que tampoco es comunicado en las distintas plataformas de promo o al momento de realizar la reserva sin importar que se haya preguntando sobre la misma . En general es un buen hotel para adultos “todo incluido” pero no sé si debería llamarle “Luxury”.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sharon, Saint Cloud

Liked: Cleanliness, staff & service, property conditions & facilities
The grounds and the service was excellent. There was always someone there to help out or just to switch out a warm bottle of water for a cold bottle of water. Food was also well done.
Stayed 4 nights in Sep 2025

8/10 Good

Jocelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo espectacular. Lo único negativo que tengo es el mal olor de la playa y la condición en la que estuvo durante mi estadía. Me gustaría resaltar el buen servicio del bartender del bar de la piscina. Creo que tenía como nombre el “negro”. Es una persona muy amable y muy carismático. Él Hizo mi estadía mucho mejor con su empatía y profesionalismo.
Stayed 2 nights in Sep 2025

10/10 Excellent

Manuel

Stayed 4 nights in Jul 2025

10/10 Excellent

jose luis And Joselyn, Hawthorne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place love everything about we coming back next year
Stayed 2 nights in Sep 2025

10/10 Excellent

Jose

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sanctuary was a wonderful experience. It had a great and wonderful time.
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a 5 star resort. Staff- extremely friendly and helpful. Ambiance- Stunning.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sanctuary Cap Cana was the perfect all inclusive. The staff went above and beyond to make all guests happy. The atmosphere and outdoor facilities were amazing. The only issue was the excessive seaweed on the shoreline.
Stayed 3 nights in Sep 2025

10/10 Excellent

Aleksandra, Addison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sanctuary Cap Cana was wonderful! We upgraded and were assigned Carlos as our butler who was absolutely amazing. He made our trip even more worth the stay. Highly recommend.
Stayed 4 nights in Sep 2025

10/10 Excellent

Patrick Gilliland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Lindsey Star

Liked: Cleanliness, property conditions & facilities
Spa was great
Stayed 5 nights in Sep 2025

10/10 Excellent

Naomi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Sep 2025

8/10 Good

Stephanie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Resort was beautiful but poor customer service, staff not that friendly
Stayed 3 nights in Sep 2025

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great stay!
Stayed 5 nights in May 2025

10/10 Excellent

Michelle, Evans

Stayed 4 nights in Sep 2025

10/10 Excellent

Bristine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

2/10 Terrible

Franchesca Soler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Realmente no es los que esperábamos mi esposo y yo para no alargar mucho porque tengo mucho que decir. Pero un hotel que cueste $100 la noche tiene mejor servicio que el sanctuary en todos los sentidos no sirves. Te venden habitaciones más grandes dique más privadad pero no vale la pena. No los recomiendo para nada. La playa no sirve y ellos te hacen el checking y no te hacen saber nada. Mi esposo y yo no sentimos como que no robaron 👎👎
Stayed 3 nights in Aug 2025

10/10 Excellent

Orestes, Richmond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything, the personal,the food,the pools
Stayed 5 nights in Sep 2025

10/10 Excellent

Monica

Stayed 4 nights in Aug 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sanctuary luxury experience

Camacho and all of the other staff were very helpful and friendly. It was off season so the Sanctuary was only about 30% full.
Stayed 6 nights in Aug 2025

10/10 Excellent

VANIA, KISSIMMIE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An Unforgettable Stay at Sanctuary for the 2nd time My husband and I had the pleasure of staying at Sanctuary for five days, and from the very beginning, the experience was nothing short of outstanding. Personal & Service: The staff was warm, attentive, and genuinely dedicated to making our stay exceptional. Every interaction felt personal, and their professionalism and friendliness made us feel truly welcome throughout our entire visit. Food Quality & Dining Options: The food was consistently excellent—beautifully prepared, fresh, and full of flavor. We were especially impressed by the wide variety of dining options available. Whether it was a casual bite, a fine dining experience, or something in between, every meal exceeded expectations and offered something unique. Location: The location is another highlight. Sanctuary is ideally situated, offering both tranquility and easy access to local attractions. It felt like the perfect balance between a private retreat and a convenient getaway. Overall Experience: Every aspect of our stay was top-tier—from the comfortable accommodations to the thoughtful details that elevated the entire experience. Sanctuary delivered on every level, and it’s clear they take pride in ensuring their guests have a truly memorable stay. We left already talking about when we can return. If you are looking for an unforgettable getaway with exceptional service, fantastic dining, and a serene location, Sanctuary is the place to be.
Stayed 5 nights in Aug 2025

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