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Sheraton Old San Juan Hotel places you in San Juan Antiguo, within a leisurely stroll of popular sights such as La Fortaleza - Palacio de Santa Catalina and San Juan Cathedral. This 240 -room, 4-star hotel has a restaurant along with conveniences like an outdoor pool and a 24-hour health club. It's in central San Juan and also a short walk from San Juan Gate and Castillo de San Cristobal.

Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 11 AM.

Rooms

All 240 air-conditioned rooms feature coffee makers, laptop-compatible safes, and phones. Guests can expect 42-inch LCD TVs with satellite channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. In-room massages are available, and other amenities include ironing boards and desks.

Property features

Guests staying at Sheraton Old San Juan Hotel enjoy an outdoor pool, a 24-hour health club, and a spa tub. Valet parking is offered for USD 25.65 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, a conference center, and a computer station.

Highlights

  • Walking distance to La Fortaleza - Palacio de Santa Catalina and San Juan Cathedral
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Sheraton Old San Juan Hotel

Renovations & Closures

During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

Sheraton Old San Juan Hotel is across the street from the cruise-ship piers and 3 blocks from Fort San Cristobal.

The resort offer an onsite restaurant and café. Guests have access to a computer in the resort's administrative office, along with tour/ticket assistance, complimentary wireless Internet access in public areas, an Internet point, multiple conference/meeting rooms, luggage storage, and photocopy, faxing, and secretarial services. Concierge services are also available. A 24-hour fitness center contains cardio machines. The resort's shopping arcade lies across a narrow street.

This Puerto Rico resort is smoke-free.

  • Outdoor pool 
  • Spa treatment room(s) 
  • Spa tub 
  • Free newspapers in lobby 
  • Babysitting or childcare (surcharge) 
  • Breakfast available (surcharge) 
  • Bar/lounge 
  • Restaurant 
  • Conference space 
  • Multilingual staff 
  • Total number of rooms - 240 
  • 24-hour front desk 
  • Porter/bellhop 
  • Express check-out 
  • Safe-deposit box at front desk 
  • Number of floors - 9 
  • Hair salon 
  • ATM/banking 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Valet parking (surcharge) 
  • Wedding services 
  • Smoke-free property 
  • Concierge services 
  • 24-hour health club 
  • Free WiFi 
  • Computer station 
  • Tours/ticket assistance 
  • Terrace 
  • Luggage storage 
  • Offsite parking discounted rates available 
  • Conference center 
  • Conference space size (feet) - 8073 
  • Conference space size (meters) - 750 
  • Number of meeting rooms - 10 
  • Television in common areas 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Babysitting or childcare (surcharge)  
  • Refrigerator (on request)  
  • Microwave (on request)  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge), Offsite parking discounted rates available

Room Amenities

Sheraton Old San Juan Hotel offers 240 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless high-speed Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, refrigerators, and in-room massages can be requested. Housekeeping is provided daily.

  • Premium TV channels 
  • Pay movies 
  • Premium bedding 
  • Hypo-allergenic bedding available 
  • Room service (limited hours) 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Blackout drapes/curtains 
  • Phone 
  • Coffee/tea maker 
  • Microwave (on request) 
  • Refrigerator (on request) 
  • Daily housekeeping 
  • Private bathroom 
  • Designer toiletries 
  • Shower/tub combination 
  • In-room massage available 
  • Free toiletries 
  • Hair dryer 
  • Iron/ironing board 
  • Desk 
  • Satellite TV service 
  • HDTV 
  • Free WiFi 
  • Free wired high-speed Internet 
  • In-room safe (laptop compatible) 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 
  • Down comforter 
  • Pillowtop mattress 
  • LCD TV 

Where to Eat

Palio - This authentic restaurant offers Puerto Rican fusion cuisine with a selection of quality meats and fresh fish and stunning views of Old San Juan Harbor from the resort's second floor. Breakfast, brunch, lunch, and happy hour are also available. Closed Mondays.

Nearby Things to Do

Guests can take advantage of the hotel's outdoor pool for swimming and sunning, and 24-hour fitness center for staying in shape.

The concierge desk can assist with a range of tours and activities, from mountain climbing to snorkeling.

The recreational activities listed below are available at or near the hotel; fees may apply.

  • Golfing nearby 
  • Snorkeling nearby 
  • Hiking/biking trails nearby 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 3 PM

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cribs (infant beds)!

Pets

  • Pets stay free
  • Dogs only
  • 1 per room (up to 40 lb)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Service animals exempt from fees/restrictions

Pets allowed (no fees)

Noise-free rooms not guaranteed

Fees

The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: USD 20 per person (approximately)
  • Valet parking fee: USD 25.65 per night (in/out privileges)
  • Early check-in fee: USD 75
  • Late check-out fee: USD 75
  • Refrigerator fee: USD 10 per night
  • In-room microwave fee: USD 10 per night
  • Rollaway bed fee: USD 25 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Old San Juan Casino
  • Old Sheraton
  • Old Sheraton Hotel
  • Sheraton Old
  • Sheraton Old Hotel & Casino
  • Sheraton Old San Juan
  • Sheraton Old San Juan Casino
  • Sheraton Old San Juan Hotel & Casino
  • Sheraton San Juan Casino
  • Old San Juan Sheraton
  • San Juan Sheraton
  • Sheraton Old San Juan Hotel And Casino
  • Sheraton Old San Juan Hotel San Juan
  • Sheraton San Juan
  • Sheraton Old San Juan Hotel
  • Sheraton Old Hotel

We should mention

A resort fee is included in the total price displayed. Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.


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