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Hotel Rumbao, a Tribute Portfolio Hotel

4.0 star property
Bayside hotel with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Rumbao, a Tribute Portfolio Hotel

Premium bedding, down comforters, pillowtop beds, in-room safe
Exterior
Outdoor pool
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Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking available

Explore the area

View in a map
100 Brumbaugh Street, San Juan, Puerto Rico, 00901
  • Place, Pier 3
    ‪1 min walk‬
  • Place, Port of San Juan
    ‪1 min walk‬
  • Place, Pier 1
    ‪3 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 Bedroom

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Suite, 1 Bedroom

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Bay View

Deluxe Room, 1 King Bed, Bay View | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Bay View

9.8 out of 10
Exceptional
(26 reviews)
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

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Deluxe Room, 2 Queen Beds

9.2 out of 10
Wonderful
(68 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom

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Junior Suite, 1 Bedroom

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

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Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(59 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, Bay View

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Suite, 1 Bedroom, Balcony, Bay View

8.4 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

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Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

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Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

San Juan

Located in Old San Juan, Hotel Rumbao, a Tribute Portfolio Hotel is next to popular attractions like Pier 3 and Teatro Tapia. This 245-room, 4-star hotel has an outdoor pool along with a 24-hour gym and free in-room WiFi.

What's nearby

  • Pier 3 - 1 min walk - 0.0 miles
  • Port of San Juan - 1 min walk - 0.1 miles
  • Calle Fortaleza - 2 min walk - 0.2 miles
  • Pier 1 - 3 min walk - 0.2 miles
  • Castillo de San Cristobal - 4 min walk - 0.3 miles

Getting around

  • Domenech Station - 10 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 29 min drive

Restaurants

  • ‪Raices Restaurant - ‬2 min walk
  • ‪Muelle 13 - ‬2 min walk
  • ‪Mojito's Restaurant - ‬2 min walk
  • ‪Tijuana's Bar & Grill - ‬3 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Hotel Rumbao, a Tribute Portfolio Hotel

Bayside hotel with a 24-hour fitness center and a 24-hour front desk
At Hotel Rumbao, a Tribute Portfolio Hotel, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 36.00 per night. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and luggage storage. Additional amenities include meeting rooms, conference space, and a computer station.
42-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Other amenities include coffee makers, free local calls, and laptop-compatible safes. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 26 per day)
  • Secured, covered valet parking on site (USD 36 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 25 for adults and USD 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • KUEROS Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 5,973 square feet of conference space
  • Computer station

Outdoors

  • On the bay
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 125.00 per accommodation, per stay
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 42 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 25.00 for adults and USD 19.00 for children
  • Covered self parking fee: USD 26.00 per day (in/out privileges)
  • Covered valet parking fee: USD 36.00 per night (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 25 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Old San Juan Casino
Old Sheraton
Old Sheraton Hotel
Sheraton Old
Sheraton Old Hotel & Casino
Sheraton Old San Juan
Sheraton Old San Juan Casino
Sheraton Old San Juan Hotel & Casino
Sheraton San Juan Casino
Old San Juan Sheraton
San Juan Sheraton
Sheraton Old San Juan Hotel And Casino
Sheraton Old San Juan Hotel San Juan
Sheraton San Juan
Sheraton Old San Juan Hotel
Sheraton Old Hotel

Frequently asked questions

Is free cancellation available at Hotel Rumbao, a Tribute Portfolio Hotel?

Hotel Rumbao, a Tribute Portfolio Hotel offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Rumbao, a Tribute Portfolio Hotel?

As of Dec 15, 2025, prices found for a 1-night stay for 2 adults at Hotel Rumbao, a Tribute Portfolio Hotel on Dec 21, 2025 start from $189.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Hotel Rumbao, a Tribute Portfolio Hotel?

This hotel is situated in Old San Juan, just steps from Port of San Juan and Pier 3, and within a short walk of Plaza de Armas. You'll also find Condado Beach and Pan American Pier within a short drive.

Will I be able to park at Hotel Rumbao, a Tribute Portfolio Hotel?

Yes, secured valet parking is offered for USD 36.00 per night with in/out privileges. Accessible parking is also available for guests.

Does Hotel Rumbao, a Tribute Portfolio Hotel feature a casino on the premises?

No, Hotel Rumbao, a Tribute Portfolio Hotel doesn't have a casino.

Is there an indoor pool at Hotel Rumbao, a Tribute Portfolio Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

What do couples enjoy most about Hotel Rumbao, a Tribute Portfolio Hotel?

This waterfront hotel offers plenty of amenities for couples including an outdoor pool, a bar, and a restaurant.

Does Hotel Rumbao, a Tribute Portfolio Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Rumbao, a Tribute Portfolio Hotel feature a restaurant that includes a breakfast menu?

Yes, Hotel Rumbao, a Tribute Portfolio Hotel serves buffet breakfast for a surcharge each morning at KUEROS Restaurant.

Does Hotel Rumbao, a Tribute Portfolio Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel Rumbao, a Tribute Portfolio Hotel for a fee of USD 125.00 per accommodation, per stay.

Are there connecting rooms at Hotel Rumbao, a Tribute Portfolio Hotel?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Rumbao, a Tribute Portfolio Hotel?

The closest major airport to Hotel Rumbao, a Tribute Portfolio Hotel is Luis Munoz Marin Intl. Airport (SJU), which is 8.4 mi away (29 minutes by car).

Are there rooms with balconies at Hotel Rumbao, a Tribute Portfolio Hotel?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy bay or garden views.

Does Hotel Rumbao, a Tribute Portfolio Hotel have a wedding venue on site?

There are wedding services available at Hotel Rumbao, a Tribute Portfolio Hotel if that's in your vacation plans.

Hotel Rumbao, a Tribute Portfolio Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 972 out of 1378 reviews
Rating 8 - Good. 232 out of 1378 reviews
Rating 6 - Okay. 82 out of 1378 reviews
Rating 4 - Poor. 38 out of 1378 reviews
Rating 2 - Terrible. 54 out of 1378 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were friendly
Stayed 1 night in Dec 2025

8/10 Good

Jigar, Highlands Ranch

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel location, good restaurants, spacious suite. No assistance or service at the pool. Overall service could needs improvement.
Stayed 3 nights in Nov 2025

10/10 Excellent

ALEX

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place and staff
Stayed 2 nights in Nov 2025

6/10 Okay

Vane

Stayed 1 night in Oct 2025

10/10 Excellent

Chari

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff. Hotel is beautifully maintained. Close to old San Juan shopping and tourism! We loved our stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Cynthia

Liked: Amenities
Clean room. Great staff and the location was excellent.
Stayed 4 nights in Sep 2025

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to cruise ship port. Large, well-appointed rooms. Great coffee shop and restaurant in hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very friendly staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and perfect.

This was the perfect location. One day we literally walked everywhere we wanted to see and visit. From the moment you walk in, it smells nice and clean which is always a good sign for me. Staff very friendly and the rooms have everything you need, the hand held steamer was our personal favorite.
Our view was looking out at the doc where cruise ships dock. *we did did take down these decorations of course before checking out 💛
Stayed 2 nights in Aug 2025

10/10 Excellent

Angelique

Stayed 3 nights in Sep 2025

10/10 Excellent

Claudia Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Zulybel, Lake Wales

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuestra estadia fue excelente. El personal del hotel muy profesional y amable. Las facilidades en excelente condición. La limpieza , seguridad, acceso al Viejo San Juan simplemente espectacular.
Stayed 4 nights in Sep 2025

10/10 Excellent

Kenroy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very beautiful and clean the service was wonderful everyone in the hotel are very friendly the food is amazing I would most definitely recommend this place and I would stay again myself
Stayed 4 nights in Sep 2025

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at hotel rumbao the staff makes you feel very welcomed , they offer a booklet of things to to around old San Juan as well as things they have for their guest at the hotel ,will definitely come back and recommend to anyone looking for a hotel at walking distance from old San Juan :))
Stayed 4 nights in Sep 2025

10/10 Excellent

LUIS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view from 9th floor pool!

Great staff, best location!
Stayed 1 night in Sep 2025

10/10 Excellent

Chrysta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed with Hotel Rumbao! From the moment you walk in you’re captivated by its beauty and then you are treated and greeted by such wonderfully friendly people. Our room was outstanding with a great shower in the bathroom. The restaurant had a great breakfast every morning but I also enjoyed the bar and dinner selection as well. We will definitely be returning again!!
Outside view of the Hotel
Room for two
Two Queen Beds
2nd Floor Restaurant Bar and Grill
Stayed 4 nights in Sep 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Luis M Valerio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay very much, it is close to everything and has a beautiful view.
Stayed 4 nights in Aug 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Stephanie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great stay, pleasantly surprised. Would recommend and definitely would come back.
Stayed 2 nights in Aug 2025

4/10 Poor

Eric

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We checked in on Wednesday, August 27th, and did not receive a satisfactory response until August 29th, after my husband escalated our concerns to the manager. It appears that booking this property through a third-party service resulted in subpar service. Upon arrival, we encountered several issues, including a leaking refrigerator, an unclean suite, and an empty soap dispenser. We promptly notified the front desk about the refrigerator leak, which was particularly concerning as we needed to store my wife's diabetic medication. Although the staff attempted to repair the refrigerator, the leak persisted, and their solution was to place a towel inside. We also reported other issues, including crumbs on the floor, a single roll of tissue in the bathroom, and the empty soap dispenser. As a frequent Expedia user, I have never experienced such poor service. If I book thru Expedia again for another trip to Puerto Rico, I will definitely not choose this hotel.
Stayed 5 nights in Aug 2025

10/10 Excellent

Linda

Stayed 1 night in Aug 2025

4/10 Poor

Christopher Joseph Rivera, Pinole

Traveled with partner
Disliked: Cleanliness
Started out wonderfully at check in and then service got worse and worse with time. Initial check in was pleasant. Bathroom was a little filthy and definitely weathered. It can use a touch up. Service forgot to replenish towels and after requesting had to wait several hours (and a repeat visit to front desk). Paid for a full breakfast but only received “continental” breakfast. Service staff kind for the most part but definitely expected way more for a 4 star hotel. Spot is convenient for accessing Viejo San Juan. Will likely try another hotel or chain upon repeat visit.
Stayed 4 nights in Aug 2025

10/10 Excellent

Royce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

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