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Hotel Rumbao, a Tribute Portfolio Hotel

4.0 star property
Bayside hotel with a 24-hour fitness center and a 24-hour front desk

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Premium bedding, down comforters, pillowtop beds, in-room safe
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Outdoor pool
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Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking available

Explore the area

View in a map
100 Brumbaugh Street, San Juan, Puerto Rico, 00901
  • Place, Pier 3
    ‪1 min walk‬
  • Place, Port of San Juan
    ‪1 min walk‬
  • Place, Pier 1
    ‪3 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 Bedroom

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Suite, 1 Bedroom

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Bay View

Deluxe Room, 1 King Bed, Bay View | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Bay View

9.8 out of 10
Exceptional
(24 reviews)
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

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Deluxe Room, 2 Queen Beds

9.2 out of 10
Wonderful
(67 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom

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Junior Suite, 1 Bedroom

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

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Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(56 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, Bay View

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Suite, 1 Bedroom, Balcony, Bay View

8.4 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

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Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

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Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

San Juan

Located in Old San Juan, Hotel Rumbao, a Tribute Portfolio Hotel is next to popular attractions like Pier 3 and Teatro Tapia. This 245-room, 4-star hotel has an outdoor pool along with a 24-hour gym and free in-room WiFi.

What's nearby

  • Pier 3 - 1 min walk - 0.0 miles
  • Port of San Juan - 1 min walk - 0.1 miles
  • Calle Fortaleza - 2 min walk - 0.2 miles
  • Pier 1 - 3 min walk - 0.2 miles
  • Castillo de San Cristobal - 4 min walk - 0.3 miles

Getting around

  • Domenech Station - 10 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 29 min drive

Restaurants

  • ‪Raices Restaurant - ‬2 min walk
  • ‪Muelle 13 - ‬2 min walk
  • ‪Mojito's Restaurant - ‬2 min walk
  • ‪Tijuana's Bar & Grill - ‬3 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Hotel Rumbao, a Tribute Portfolio Hotel

Bayside hotel with a 24-hour fitness center and a 24-hour front desk
At Hotel Rumbao, a Tribute Portfolio Hotel, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 36.00 per night. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and luggage storage. Additional amenities include meeting rooms, conference space, and a computer station.
42-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Other amenities include coffee makers, free local calls, and laptop-compatible safes. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 26 per day)
  • Secured, covered valet parking on site (USD 36 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 25 for adults and USD 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • KUEROS Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 5,973 square feet of conference space
  • Computer station

Outdoors

  • On the bay
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 125.00 per accommodation, per stay
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 42 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 25.00 for adults and USD 19.00 for children
  • Covered self parking fee: USD 26.00 per day (in/out privileges)
  • Covered valet parking fee: USD 36.00 per night (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 25 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Old San Juan Casino
Old Sheraton
Old Sheraton Hotel
Sheraton Old
Sheraton Old Hotel & Casino
Sheraton Old San Juan
Sheraton Old San Juan Casino
Sheraton Old San Juan Hotel & Casino
Sheraton San Juan Casino
Old San Juan Sheraton
San Juan Sheraton
Sheraton Old San Juan Hotel And Casino
Sheraton Old San Juan Hotel San Juan
Sheraton San Juan
Sheraton Old San Juan Hotel
Sheraton Old Hotel

Frequently asked questions

Is free cancellation available at Hotel Rumbao, a Tribute Portfolio Hotel?

Hotel Rumbao, a Tribute Portfolio Hotel offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Rumbao, a Tribute Portfolio Hotel?

As of Nov 28, 2025, prices found for a 1-night stay for 2 adults at Hotel Rumbao, a Tribute Portfolio Hotel on Nov 30, 2025 start from $189.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Hotel Rumbao, a Tribute Portfolio Hotel?

This hotel is situated in Old San Juan, just steps from Port of San Juan and Pier 3, and within a short walk of Plaza de Armas. You'll also find Condado Beach and Pan American Pier within a short drive.

Is there parking available at Hotel Rumbao, a Tribute Portfolio Hotel?

Yes, secured valet parking is offered for USD 36.00 per night with in/out privileges. Accessible parking is also available for guests.

Does Hotel Rumbao, a Tribute Portfolio Hotel feature a casino on the premises?

No, Hotel Rumbao, a Tribute Portfolio Hotel doesn't have a casino.

Is there an indoor pool at Hotel Rumbao, a Tribute Portfolio Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

What do couples enjoy most about Hotel Rumbao, a Tribute Portfolio Hotel?

This waterfront hotel offers plenty of amenities for couples including an outdoor pool, a bar, and a restaurant.

Does Hotel Rumbao, a Tribute Portfolio Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Rumbao, a Tribute Portfolio Hotel feature a restaurant that includes a breakfast menu?

Yes, Hotel Rumbao, a Tribute Portfolio Hotel serves buffet breakfast for a surcharge each morning at KUEROS Restaurant.

Does Hotel Rumbao, a Tribute Portfolio Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel Rumbao, a Tribute Portfolio Hotel for a fee of USD 125.00 per accommodation, per stay.

Are there connecting rooms at Hotel Rumbao, a Tribute Portfolio Hotel?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Rumbao, a Tribute Portfolio Hotel?

The closest major airport to Hotel Rumbao, a Tribute Portfolio Hotel is Luis Munoz Marin Intl. Airport (SJU), which is 8.4 mi away (29 minutes by car).

Can I book a room with a balcony at Hotel Rumbao, a Tribute Portfolio Hotel?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy bay or garden views.

Does Hotel Rumbao, a Tribute Portfolio Hotel have a wedding venue on site?

There are wedding services available at Hotel Rumbao, a Tribute Portfolio Hotel if that's in your vacation plans.

Hotel Rumbao, a Tribute Portfolio Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 938 out of 1321 reviews
Rating 8 - Good. 218 out of 1321 reviews
Rating 6 - Okay. 76 out of 1321 reviews
Rating 4 - Poor. 37 out of 1321 reviews
Rating 2 - Terrible. 52 out of 1321 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

ALEX

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place and staff
Stayed 2 nights in Nov 2025

6/10 Okay

Vane

Stayed 1 night in Oct 2025

2/10 Terrible

Keynaija

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Aug 2025

10/10 Excellent

CARLOS

Stayed 1 night in Aug 2025

10/10 Excellent

Gina

Stayed 2 nights in Aug 2025

10/10 Excellent

Melvin, Guaynabo

Liked: Cleanliness, staff & service, property conditions & facilities
The best
Stayed 1 night in Aug 2025

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good every
Stayed 3 nights in Aug 2025

10/10 Excellent

Karina

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, walking distance to all the best spots in Old San Juan. Just need better housekeeping service. Bathroom not clean properly. You ask for extra towels and they leave it on top of the sink counter instead of folding it and place it neatly under. Definitely attention to detail is missing but otherwise is great
Stayed 2 nights in Aug 2025

10/10 Excellent

Georgiana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and organized and close to everything
Stayed 8 nights in Aug 2025

10/10 Excellent

Michael, Marlton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a hidden gem!! This hotel was beautiful in the inside, and the staff and food were even better!! 10 out of 10 this is a must book hotel when traveling to Puerto Rico!!
Stayed 1 night in Aug 2025

8/10 Good

Xavier

Stayed 1 night in Aug 2025

10/10 Excellent

Tania

Stayed 1 night in Aug 2025

10/10 Excellent

Laura A.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and place to be
Stayed 1 night in Aug 2025

8/10 Good

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2025

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities
Great time in PR and the facility
Stayed 2 nights in Aug 2025

10/10 Excellent

Juan Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top place to stay if you are visiting Old San Juan
Stayed 1 night in Aug 2025

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Wendy

Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
I wanted to give Rumbao a higher rating but there was something that really bothered me during our stay. The hotel itself is very clean and the front desk is respectful and attentive. However, I stayed for a week and I did not think it was unreasonable to request that the room be cleaned twice. The first time I asked for the room cleaning was Tuesday. We arrived on Sunday. I had to request it 3x before ir was actually done. The irony in this is there are indicators outside the door where you let housekeeping know you are requesting room cleaning. I indicated this and went to front desk and I. called after they did not clean it. This was annoying. In addition to this, I asked for towels. Since the room wasn’t cleaned, we ran out of towels. I just gave up on housekeeping coming to clean and settled for towels. I had to ask 3x before we got them. Washcloths never came with the towels. These simple requests were not honored or given to us late and it was an inconvenience. Finally, when I got the bill at checkout, it was $45 higher than I was told to expect (since I had paid in full except for $190 which was their crazy daily fee of $50, not including $3 extra per day) The gentlemen at the front desk could not explain the reason for the extra charges but proceeded to tell me it was an error and that’s not what I would be billed. In short, NO I would not stay here again for these reasons. It’s also located in far Northwest so it’s not a convenient unless you rent a car.
Stayed 5 nights in Aug 2025

10/10 Excellent

Daniesha O

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The view and staff
Stayed 5 nights in Aug 2025

10/10 Excellent

dorlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Albert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Stephanie

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
If you are looking for a great relaxing stay then you do not want to stay here at Hotel Rumbao! I stayed 3 nights and neither was a great night. The first night I heard drilling from about 7am until I decided to get up and get dressed. I went to the front desk to request a room change and was told it was only for that day and they would be done in about 30 minutes. They acted as though I was the issue because I complained. They told me the only thing the supervisor Josephine could do was give me a credit of the taxes on the resort fee for one night. Yes I said the credit would be for the taxes for 1 night only. The next day I had the same issue. Then on top of the drilling, my room was next to a utility closet that the staff used all day and night so for the entire night all I heard was the door slamming every 10 minutes or so. So I would not advise anyone traveling to Puerto Rico to stay at Hotel Rumbao. My entire trip I had not 1 good night of sleep oh and no I did not receive any credit! Not even the tax credit for the 1 night that Superviaor Josephine said she would give for my inconvenience.
Stayed 3 nights in Aug 2025

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time in a row we stayed at this location and I must say it's fantastic the staff is friendly and professional. Check in is fast we asked for an upgrade and I'm glad we did, the room was beautiful and very clean. The bar/Cafe is the best, bartender makes the best drinks and the crab tacos are delicious. The restaurant upstairs 10 out of 10.... See you next year and thank you for a wonderful stay....
View walking in
2nd floor view
Best drinks
Crab tacos
Stayed 4 nights in Aug 2025

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness
The hotel itself is in a wonderful area, main reason I picked it. However the hotel inside feels a little tired and in need of updating. The rotating sign outside for DND did not work are kids would come by and play with it. It was also little confusing that the valet entrance is on the lower level while the main desk was on the 1 st floor, there was no one helping guide new heat to 1st floor when we got there.
Stayed 2 nights in Aug 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lived everything.. location, amenities, food, staff.
Stayed 2 nights in Aug 2025

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