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Hotel Elegance Palmeras Playa

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Elegance Palmeras Playa

A pool area with sun loungers and palm trees.
A banquet hall with round tables set for dining, white tablecloths, and blue chair covers.
A spacious restaurant with multiple tables and chairs, each set with white tablecloths and red napkins.
A multi-story building with a yellow facade, a central courtyard with a fountain, potted plants, and a blue carpet leading to the entrance.
A hotel room with a large bed, bedside tables, a desk with a computer, and a balcony with a table and chairs.

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Restaurant
  • Bar
  • 24/7 front desk
  • Kitchen

Explore the area

View in a map
Avenida Venezuela 12, Puerto de la Cruz, Tenerife, 38400
  • Place, Martianez Shopping Centre
    ‪2 min walk‬
  • Place, La Paz Lookout
    ‪9 min walk‬
  • Place, Plaza del Charco
    ‪12 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪69 min drive‬

Room options

View all photos for Single Room

A hotel room with a bed, two bedside tables, a lamp, and a painting on the wall.

Single Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Double Room

A hotel room with two beds, a desk, a chair, a table, a painting, and a view of the outdoors.

Double Room

  • City view
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Triple Room

A hotel room with two beds, a desk, a chair, a table, a painting, and a view of the outdoors.

Triple Room

  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Quadruple Room

A hotel room with two beds, a desk, a chair, a table, a painting, and a view of the outdoors.

Quadruple Room

  • City view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Triple Room (2 Adults + 1 Child)

A hotel room with a bed, two bedside tables, a lamp, and a painting on the wall.

Triple Room (2 Adults + 1 Child)

  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room (2 Adults + 2 Children)

A hotel room with a bed, two bedside tables, a lamp, and a painting on the wall.

Quadruple Room (2 Adults + 2 Children)

  • Sleeps 5
  • 4 Twin Beds

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About the neighborhood

Puerto de la Cruz

Hotel Elegance Palmeras Playa places you within a 10-minute stroll of popular attractions such as Lago Martianez Swimming Pools and Tenerife Beaches. This 170-room, 3-star hotel has a restaurant and a bar/lounge, along with an outdoor pool.

What's nearby

  • Martianez Shopping Centre - 2 min walk - 0.1 miles
  • Tenerife Beaches - 7 min walk - 0.4 miles
  • La Paz Lookout - 9 min walk - 0.5 miles
  • Plaza del Charco - 12 min walk - 0.7 miles
  • Taoro Park - 15 min walk - 0.8 miles

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 29 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Bar El Camino - ‬3 min walk
  • ‪The Gramophone Bar - ‬3 min walk
  • ‪Bar Cafeteria Bangosol - ‬5 min walk
  • ‪La Cazuela - ‬5 min walk

About this property

Hotel Elegance Palmeras Playa

At Hotel Elegance Palmeras Playa, guests enjoy an outdoor pool, a children's pool, and a sauna. Front-desk staff can answer questions 24/7, and assist with tours or tickets, securing valuables, and luggage storage. Additional amenities include free WiFi in public areas, a terrace, and wedding services.
Guests can expect to find TVs with cable channels. Other amenities include kitchenettes, balconies, and safes.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in some public areas: Free WiFi; wired internet (surcharge)

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Crib (surcharge)
  • In-room kitchenette
  • Living room
  • Outdoor pool
  • Playground
  • Refrigerator on request
  • Rollaway/extra bed

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage

Accessibility

  • Elevator

More

  • 12 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Crib (surcharge)
  • Rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Private bathroom

Entertainment

  • TV with cable channels

Food and drink

  • Kitchenette
  • Refrigerator on request

More

  • Desk
  • Living room
  • Safe

Policies

Check-in

Check-in time starts at 1 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets
  • Dogs and cats only
  • 1 total (4 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available
  • Cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: EUR 5 per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Cribs (infant beds) are available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 1 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.

Property is also known as

Elegance Palmeras
Elegance Palmeras Playa
Elegance Palmeras Playa Hotel
Hotel Elegance Palmeras
Hotel Elegance Palmeras Playa
Elegance Palmeras Puerto Cruz
Hotel Elegance Palmeras Playa Hotel
Hotel Elegance Palmeras Playa Puerto de la Cruz
Hotel Elegance Palmeras Playa Hotel Puerto de la Cruz

Frequently asked questions

What can I see within easy reach of Hotel Elegance Palmeras Playa?

This hotel in Puerto de la Cruz is within a 10-minute walk of Lago Martianez Swimming Pools and Tenerife Beaches. You'll also find Playa Martianez and San Telmo Promenade less than a mile away.

Is there parking available at Hotel Elegance Palmeras Playa?

No, there isn't parking available at the hotel.

Is there a spa available at Hotel Elegance Palmeras Playa?

Spa services at the hotel include massages.

Does Hotel Elegance Palmeras Playa include a casino?

No, Hotel Elegance Palmeras Playa doesn't have a casino.

Will I find an indoor pool at Hotel Elegance Palmeras Playa?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel Elegance Palmeras Playa a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Hotel Elegance Palmeras Playa?

No, but guests can enjoy a sauna at this hotel.

Does Hotel Elegance Palmeras Playa feature a restaurant that includes a breakfast menu?

No, Hotel Elegance Palmeras Playa doesn't have a restaurant that serves breakfast.

Will Hotel Elegance Palmeras Playa allow pets to stay free of charge?

Although cats and dogs can't stay for free, they are welcome at Hotel Elegance Palmeras Playa.

Are there connecting rooms at Hotel Elegance Palmeras Playa?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Elegance Palmeras Playa?

The closest major airport to Hotel Elegance Palmeras Playa is Santa Cruz de Tenerife (TFN-Tenerife North), which is 17.1 mi away (29 minutes by car). Another top airport is Tenerife South Airport (TFS), which is around 25.6 mi away.

Are there rooms with balconies at Hotel Elegance Palmeras Playa?

Yes, every guestroom at Hotel Elegance Palmeras Playa comes with a balcony and some offer city views.

Does Hotel Elegance Palmeras Playa host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Elegance Palmeras Playa.

Hotel Elegance Palmeras Playa Reviews

Reviews

6.4
Rating 10 - Excellent. 1 out of 12 reviews
Rating 8 - Good. 3 out of 12 reviews
Rating 6 - Okay. 5 out of 12 reviews
Rating 4 - Poor. 3 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

6.4/10

Cleanliness

6.6/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

P

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kein 3 Stern!

Als ich mit meiner Freundin dort angekommen waren und wir hatten große Schock bekommen und fühle mich 2 Stern Hotel. Nicht saubere Zimmer! Das Frühstück hat uns auch nicht gefallen. Balkon-Tür ist schrecklich und Kaputt.
Verified review

8/10 Good

Toñi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Está cerca de la playa

Hotel un poco anticuado, pero muy cercano a la playa. Necesita reformas. Personal muy agradable.
Verified review

6/10 Okay

Roger

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

OK, but nothing special

Very firm bed (OK for me but might be too firm for some). Nominally self-catering, but no microwave or oven or cooking pot - just two hotplates a kettle and a frypan. The terrace door wouldn't lock securely without using a bit of wood to stop it being opened. The room (on the first floor) opened out to a "terrace" which was just the pool area, so there was no private outdoor space. However, the room was clean and spacious, the food was good without being lavish, and the public spaces were nicely decorated with large artworks of a Tenerife theme.
Verified review

6/10 Okay

judith

Liked: Cleanliness, room comfort

xmas 14

This was my 4th xmas booking at these studios I like the quiet location and central position. Last year when I arrived I was moved to Hotel Dania which was very noisy so this year I e mailed them before I left home and although I didn't receive a reply, I was given the high floor I had requested and had the bonus of a sea view
Verified review

4/10 Poor

Leif Thore

Disliked: Cleanliness, room comfort

Ikke å anbefale.

Sjekket ut og byttet hotell etter 1 døgn. 11 etg lavt gelender på terasse, ikke egnet for familier. Harde madrasser.... Ikke noe for oss.
Verified review

6/10 Okay

Michael kennet

Liked: Cleanliness
Disliked: Room comfort

skuffet

Værelset var ikke som vist på de billeder da vi bookede.vi blev noget skuffet.
Verified review

8/10 Good

Anita

Liked: Cleanliness, property conditions & facilities, room comfort

Hotelli - melkein kuin koti

Huone 9 krs, tilava, tilava parveke, merimaisema. Hotelli ei luksus, mutta ihan viihtyisä ja siisti. Hiljainen, meren ääni kuuluu. Huone tuntui melkein kodilta, pieni keittiö, riittävän tilava kylpyhuone. Lobbyn wi-fi toimi, baarissa elävää musiikkia iltaisin. Uima-allas ja lepotuoleja. Merenranta ihan vieressä, pikkukauppa alakerrassa, muita kauppoja ja kahviloita ym lähellä. Viihdyin.
Verified review

6/10 Okay

familia

Disliked: Cleanliness, property conditions & facilities

Hotel muy básico pero cómodo

No se puede pedir mucho más, hotel económico muy bien situado con los servicios mínimos aunque está muy anticuado. personal atento, habitaciones un poco estropeadas, comida poco variada pero correcta. Si buscas un hotel económico y céntrico éste es aceptable.
Verified review

6/10 Okay

Tavi

Disliked: Cleanliness, property conditions & facilities

Good location

Good location for those who don t expect great conditions...
Verified review

8/10 Good

Roberto

Liked: Cleanliness, staff & service, room comfort

Buena relación calidad-precio

En general, como digo en el título, buena relación calidad-precio. A destacar la amabilidad y educación de los empleados del hotel. La habitación se limpia a diario. El buffet no tiene poca variedad, pero la calidad de la comida es buena. El hotel está bien situado pero tiene el problema del aparcamiento (problema que hay en toda la ciudad). Por lo que he pagado, yo volvería.
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

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