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Hotel Botanico & The Oriental Spa Garden

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Photo gallery for Hotel Botanico & The Oriental Spa Garden

Couples treatment rooms, sauna, hot tub, Turkish bath, body treatments
Creator video
Lobby lounge, garden views, open daily
Couples treatment rooms, sauna, hot tub, Turkish bath, body treatments
4 restaurants; breakfast, lunch, and dinner served

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included

Explore the area

View in a map
Avenida Richard Yeoward, 1, Puerto de la Cruz, Tenerife, 38400
  • Place, Botanical Gardens
    ‪2 min walk‬
  • Place, La Paz Lookout
    ‪5 min walk‬
  • Place, Plaza del Charco
    ‪7 min drive‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪71 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Double Room (Teide View)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Double Room (Teide View)

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room (Spa View)

Deluxe Double Room (Spa View) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Double Room (Spa View)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room (Teide View)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Double Room (Teide View)

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double Room, Ocean View

Superior Double Room, Ocean View | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Double Room, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Garden View (Ambassador)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Junior Suite, Garden View (Ambassador)

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Ocean View (Ambassador)

Junior Suite, Ocean View (Ambassador) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Junior Suite, Ocean View (Ambassador)

  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite (Senator Teide view)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Suite (Senator Teide view)

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Ocean View (Senator)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Suite, Ocean View (Senator)

  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

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About the neighborhood

Puerto de la Cruz

Hotel Botanico & The Oriental Spa Garden places you next to Botanical Gardens and a short stroll from other popular sights like San Telmo Promenade. This 241-room, 5-star hotel has 3 outdoor pools along with a full-service spa and 4 restaurants.

What's nearby

  • Botanical Gardens - 2 min walk - 0.1 miles
  • La Paz Lookout - 5 min walk - 0.3 miles
  • Tenerife Beaches - 15 min walk - 0.8 miles
  • Plaza del Charco - 7 min drive - 1.2 miles
  • Taoro Park - 7 min drive - 1.4 miles

Getting around

  • Tenerife South Airport (TFS) - 57 min drive

Restaurants

  • ‪Hotel Teide Mar *** - ‬5 min walk
  • ‪Krombacher - ‬7 min walk
  • ‪Cafeteria Mini Golf - ‬4 min walk
  • ‪Café Álba - ‬8 min walk
  • ‪Luna Rossa - ‬5 min walk

About this property

Hotel Botanico & The Oriental Spa Garden

Guests of Hotel Botanico & The Oriental Spa Garden have access to a full-service spa, 3 outdoor pools, and a children's pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for EUR 217 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a gym, a sauna, and a rooftop terrace.
Guests can expect to find free WiFi and 55-inch Smart TVs with satellite channels and Netflix. Beds are dressed in pillow menus and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include balconies, minibars, and espresso makers.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Oriental Spa Garden has 14 treatment rooms including rooms for couples. Services include hot stone massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 2 km
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends
  • 4 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Bar Hall
  • Il Pappagallo
  • La Parrilla
  • Palmera Real
  • The Oriental

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Golf lessons
  • Health club
  • Hot tub
  • Library
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 16,162 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 14 to July 24:
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 30 per pet, per day, plus a one-time cleaning fee of EUR 50
  • Dogs only
  • 1 total (18 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 217 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 30 per pet, per day plus EUR 50 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses some solar energy; some water is reused through a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses solar energy, plus a grey water recycling system.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Botanico Puerto de la Cruz
Hotel Botanico Puerto de la Cruz
Hotel Botanico Tenerife
Botanico
Hotel Botanico And The Oriental Spa Garden
Botanico & The Oriental Spa
Hotel Botanico The Oriental Spa Garden
Hotel Botanico & The Oriental Spa Garden Hotel
Hotel Botanico & The Oriental Spa Garden Puerto de la Cruz
Hotel Botanico & The Oriental Spa Garden Hotel Puerto de la Cruz

Frequently asked questions

Is a free cancellation option available at Hotel Botanico & The Oriental Spa Garden?

Hotel Botanico & The Oriental Spa Garden provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Botanico & The Oriental Spa Garden?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at Hotel Botanico & The Oriental Spa Garden on May 25, 2026 start from $334, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hotel Botanico & The Oriental Spa Garden?

Located steps from Botanical Gardens, this hotel is in Puerto de la Cruz, and within a 10-minute walk of La Paz Lookout and Jardin Aquatico. You'll also find Martianez Shopping Centre and San Telmo Promenade less than a mile away.

Is parking available on site at Hotel Botanico & The Oriental Spa Garden?

Yes, valet and self parking are offered for free at the hotel. Though parking is limited parking, an electric car charging station, bicycle parking, and wheelchair-accessible parking are also available.

Is there a spa available at Hotel Botanico & The Oriental Spa Garden?

The Oriental Spa Garden is the hotel's spa and services include Thai massages, hot stone massages, couples treatments, and hydrotherapy.

Are there luxury amenities available at Hotel Botanico & The Oriental Spa Garden?

Yes, guests can indulge in luxuries such as 3 outdoor pools, an ocean-view restaurant, and a poolside bar at this hotel.

Does Hotel Botanico & The Oriental Spa Garden feature a casino at the property?

No, Hotel Botanico & The Oriental Spa Garden doesn't have a casino.

Is there an indoor pool at Hotel Botanico & The Oriental Spa Garden?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools and a hot tub.

Is Hotel Botanico & The Oriental Spa Garden good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as an ocean-view restaurant and 3 outdoor pools.

Does Hotel Botanico & The Oriental Spa Garden have a hot tub?

No, but this hotel does have a steam room.

Does Hotel Botanico & The Oriental Spa Garden have a restaurant with a breakfast menu?

Yes, Hotel Botanico & The Oriental Spa Garden has 4 restaurants, and serves free buffet breakfast each morning.

Does Hotel Botanico & The Oriental Spa Garden allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel Botanico & The Oriental Spa Garden for a fee of EUR 30 per pet, per day. The property also provides food and water bowls.

Does Hotel Botanico & The Oriental Spa Garden have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How close is the airport from Hotel Botanico & The Oriental Spa Garden?

The closest major airport to Hotel Botanico & The Oriental Spa Garden is Santa Cruz de Tenerife (TFN-Tenerife North), which is 15.8 mi away (25 minutes by car). Another top airport is Tenerife South Airport (TFS), which is around 25.3 mi away.

Are there rooms with balconies that I can book at Hotel Botanico & The Oriental Spa Garden?

Yes, every guestroom at Hotel Botanico & The Oriental Spa Garden comes with a balcony and some offer ocean and mountain views.

Does Hotel Botanico & The Oriental Spa Garden host weddings?

Take advantage of the wedding venue at Hotel Botanico & The Oriental Spa Garden if you plan to say "I do" during your trip.

Hotel Botanico & The Oriental Spa Garden Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 560 out of 690 reviews
Rating 8 - Good. 91 out of 690 reviews
Rating 6 - Okay. 26 out of 690 reviews
Rating 4 - Poor. 3 out of 690 reviews
Rating 2 - Terrible. 10 out of 690 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ghanshyamsingh

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice with balcony. Cleaned twice daily. Change of towels and replenishment daily. Chocolate gift box every evening was a nice touch. Staff very helpful. Lovely breakfast, but would have liked more vegetarian options. Several restaurants on site and several others closeby. Shuttle bus to and from town centre and beach front. The spa section is massive and apparently the largest and best in Europe. Both indoor and outdoor pools and Jacuzzis. Lovely grounds. Just a word of caution, this hotel is in the northern part which is much quieter than the southern part. If you are looking for nightlife and partying perhaps this hotel and this area is not for you.
Stayed 5 nights in Dec 2025

10/10 Excellent

Andrea, Charlotte

Stayed 5 nights in Feb 2026

10/10 Excellent

Christine

Stayed 10 nights in Jan 2026

10/10 Excellent

Alaric, London

Liked: Cleanliness, amenities, property conditions & facilities
A really lovely place to stay. The food was universally excellent - nothing disappointing entirely. Staff super-friendly and the spa terrific. Recommend it thoroughly.
Stayed 8 nights in Jan 2026

10/10 Excellent

Katherine, Harpenden

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotless, Relaxing Haven
Stayed 5 nights in Jan 2026

10/10 Excellent

James, Saltburn

Stayed 2 nights in Jan 2026

6/10 Okay

Evelyn

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
We have stayed here several times before and I thought every room had a bath and did not request one. I asked the following morning if we could be moved to a room with a bath and this was very kindly and promptly arranged. The problem was insects in the new room. We had 2 little chocolate delivered every evening at turn down. The first night they were crawling with little orange insects. Lots of them. I flushed them down the toilet. The same thing happened the next night. I took them down and showed reception who said the room would be sprayed. It wasn’t. It happened every night and we could see the little insects crawling about in the desk area. I reported it again and asked for a manager to come up and look. I was told that a manager and housekeeping would come to the room. They didn’t. At checkout (we stayed 6 nights) I asked again that a manager come to the room. The receptionist refused and asked me what I wanted done about it. It was of course too late. I told her how unhappy we were with how it had been dealt with (or not dealt with!) We didn’t know what the insects were, whether we should worry about them getting into our belongings,etc and were uncomfortable for most of our stay. Two days later ( we had moved to another hotel in Tenerife) a manager phoned and said she’d just been told and apologised. These things happen. The way it was dealt with was dreadful for a 5 star hotel and I don’t think we’ll return.
Stayed 6 nights in Jan 2026

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent - nice sea view Everywhere clean and nice Staff was efficient and invisible Very good breakfest Amaising SPA Fantastic Botanical garden
Stayed 14 nights in Jan 2026

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely gardens, trees overlooking Teide. Very professional staff. Room upgrade - very pleasant and relaxing stay - Thankyou.
Stayed 7 nights in Jan 2026

10/10 Excellent

Benjamin MW

Liked: Cleanliness, staff & service, amenities
Beautiful property, lovely room, helpful and welcoming staff
Stayed 3 nights in Jan 2026

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities
The Staff at Hotel Botánico are fantastics
Stayed 4 nights in Dec 2025

10/10 Excellent

Colin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Hotel its self was amazing. Our room was very lovely and the cleaning of the room was great. There was only 2 things that let it down, the Mediterranean restaurant and the bar. The service in the Mediterranean restaurant was not what I would expect from a 5 star hotel. The bar we had to wait 40 minutes for a drink. On the other hand the service we received from the Italian restaurant was fantastic, you would of thought you were in a different hotel. This doesn't take it away that the hotel is fantastic and looking forward to return in the future.
Stayed 2 nights in Nov 2025

10/10 Excellent

Adalbert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was exceptionally good
Stayed 1 night in Nov 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities
Room was very clean, but they need modernising and it would be 5 star. Staff were all happy and very polite, great service culture
Stayed 7 nights in Nov 2025

10/10 Excellent

Beverley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was beautiful. Excellent facilities and staff were great. Breakfast was superb, plenty of choice but we did have a disappointing [and expensive] meal in La Parilla restaurant. The quality was nowhere near that which would be expected of a 5 star hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room. Fantastic house keeping. Lovely breakfasts. Helpful reception staff. Great spa garden.
Stayed 7 nights in Nov 2025

6/10 Okay

Julie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel spotless and fully staffed . The hotel is beautiful and rooms to a high standard . Had it not been for a huge disappointment of not getting as advertised garden view would rate higher . The junior suite with garden view is a view of the reception canopy and a noisy road . Unhappy was shown another room one floor above same view . After a stale mate had to pay €300 to get a quite acceptable view . This was a lot lot more than if I had booked the Mountain View with Expedia . Felt ripped off and marred my holiday . Had advised Expedia after submitting how was check in. With reception badgering me 3 times to change review and going over same disagreement ( see pic of room with suppose garden view
Junior suite with suppose garden view showing no garden view just noisy to road a trees hiding garden
Stayed 8 nights in Oct 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous gardens, aviary, the gym was excellent & breakfasts were outstanding. Our last night we had dinner in
Stayed 5 nights in Aug 2025

10/10 Excellent

Trisha Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful, along with the staff. They were warm and welcoming, and went out of their way to make sure I had an amazing stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were attentive. Property is beautiful. Nothing to dislike!
Stayed 3 nights in May 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Truly Magical Stay at Hotel Botánico

From the moment we arrived at Hotel Botánico, we knew we were in for something extraordinary. Nestled in lush gardens and surrounded by serene views, this hotel isn’t just a place to stay—it’s an experience that indulges every sense. The service was impeccable. Every member of the staff greeted us with warmth and genuine hospitality. From the front desk to housekeeping and restaurant servers, the level of care and attention made us feel like honored guests throughout our stay. Our room was a haven of comfort and elegance, complete with a private balcony that offered breathtaking views of the spa. Every detail—from the plush bedding to the fragrant white company toiletries—reflected the hotel's commitment to luxury and relaxation. One of the standout highlights was the Oriental Spa Garden. We’ve never experienced a spa like it. The tranquility, the beautifully landscaped surroundings, and the variety of treatments left us feeling completely rejuvenated. It’s worth a visit to the hotel for the spa alone! Our stay at Hotel Botánico was unforgettable and we can’t wait to return
Stayed 2 nights in May 2025

10/10 Excellent

RasikLal

Very best accommodation and all friendly staff 👍
Stayed 7 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Puerta de la Cruz

Beautiful Hotel, full of art and charm. Staff lovely. Highly recommend.
Stayed 3 nights in Apr 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEST HOTEL WE’VE EVER STAYED IN!

ABSOLUTELY FABULOUS, we would go again in a heartbeat! Best hotel for service and facilities. I’d like to see some free exercise yoga pilates classes offered in the Spa rather than paying for them. The treatments are pricey too but rest of Spa was wonderful! Esp the hidden cave hot tub that we found on last day! Such a pleasure to chat to the staff and they were not at all stuffy. As an avid birdwatcher the botanical gardens were to die for! New species at every turn as well as the flowers, plants & bonsai trees - workshop on these bonsai’s & flower arranging were brilliant :-)
Stayed 7 nights in Mar 2025

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