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Camino Real Hotel & Suites Puebla

5.0 star property

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Photo gallery for Camino Real Hotel & Suites Puebla

Golf
Front of property
Property amenity
Bar (on property)
Interior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
VIA ATLIXCAYOTL PLAZA ESPACIO LA VISTA, COUNTRY, 3204, San Andrés Cholula, PUE, 72180
  • Place, La Vista Country Club
    ‪5 min walk‬
  • Place, International Baroque Museum
    ‪12 min walk‬
  • Place, University Cultural Center of BUAP
    ‪4 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪39 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double Room, 2 Double Beds

  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Loft, 1 Queen Bed

Private kitchen

Loft, 1 Queen Bed

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Private kitchen

Junior Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

LED TV, DVD player, pay movies

Suite, 1 Bedroom

  • Golf view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (2 King Beds)

LED TV, DVD player, pay movies

Suite, 2 Bedrooms (2 King Beds)

  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

Basic Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (2 Queen Beds)

LED TV, DVD player, pay movies

Suite, 1 Bedroom (2 Queen Beds)

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms

LED TV, DVD player, pay movies

Suite, 2 Bedrooms

  • City view
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Basic Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down comforters

Basic Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

San Andrés Cholula

Located in Angelópolis within a short walk of International Baroque Museum, Camino Real Hotel & Suites Puebla is within a mile (2 km) of University Cultural Center of BUAP. This 149-room, 5-star hotel has a golf course, a full-service spa, and a restaurant. Located centrally in San Andrés Cholula, it's connected to a shopping center and also close to Angelopolis Commercial Center and Anahuac University.

What's nearby

  • La Vista Country Club - 5 min walk - 0.3 miles
  • International Baroque Museum - 12 min walk - 0.7 miles
  • Anahuac University - 15 min walk - 0.8 miles
  • University Cultural Center of BUAP - 4 min drive - 1.0 mile
  • Angelopolis Commercial Center - 7 min drive - 2.1 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 17 min drive
  • Puebla Intl. Airport (PBC) - 34 min drive

Restaurants

  • ‪Buffalo Wild Wings - ‬2 min walk
  • ‪Villa Rica Restaurante - ‬11 min walk
  • ‪Mr. Pampas - ‬3 min walk
  • ‪Los Aguacates - ‬8 min walk
  • ‪Brasa Negra - ‬1 min walk

About this property

Camino Real Hotel & Suites Puebla

Guests of Camino Real Hotel & Suites Puebla have access to a golf course, a full-service spa, and an outdoor pool. Onsite parking is available, both free self and paid valet parking (MXN 120 per night)—also useful is an airport shuttle (available 24 hours) for MXN 60 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a 24-hour gym, a steam room, and a rooftop terrace.
LED TVs come with satellite channels and DVD players, and guests can stay connected with WiFi. Bathrooms offer hair dryers, and Select Comfort beds with Egyptian cotton sheets and down comforters ensure a restful night. Laptop-compatible safes, phones, and ironing boards are also standard.
Guests can play rounds at the 18-hole golf course. In addition to an outdoor pool, other recreational amenities include a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, EXHALA. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: WiFi (MXN 150 per stay)
  • Available in some public areas: WiFi (MXN 150 per stay)

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Valet parking on site (MXN 120 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to noon on weekdays and 6:00 AM to 10:30 AM on weekends; MXN 365 for adults and MXN 190 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • La Huerta

Things to do

  • 18-hole golf course
  • 24-hour gym
  • Free children's club
  • Full-service spa
  • Golf
  • Outdoor pool
  • Outdoor pool (guest access)
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • Free babysitting
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Built in 2014
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • LED TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 10 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for MXN 30.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 365 for adults and MXN 190 for children
  • Fee for in-room wireless internet: MXN 150 per stay (rates may vary)
  • Fee for wireless internet in public areas: MXN 150 per stay (rates may vary)
  • Airport shuttle fee: MXN 60 per vehicle (one-way)
  • Valet parking fee: MXN 120 per night
  • Rollaway bed fee: MXN 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM—-anytime
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? For a fee, this property offers valet parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for golf tee times. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Camino Real Hotel Puebla
Camino Real Puebla
Camino Real Hotel Suites Puebla
Camino Real & Suites Puebla
Camino Real Hotel Suites Puebla
Camino Real Hotel & Suites Puebla Hotel
Camino Real Hotel & Suites Puebla San Andrés Cholula
Camino Real Hotel & Suites Puebla Hotel San Andrés Cholula

Frequently asked questions

What can I see around Camino Real Hotel & Suites Puebla?

This hotel is situated in Angelópolis within a short 17-minute walk of University Cultural Center of BUAP and also 10 minutes on foot from International Baroque Museum. You'll also find Angelopolis Commercial Center and Metropolitan Auditorium within a short drive.

Is there parking available at Camino Real Hotel & Suites Puebla?

Yes, self parking is offered for free at the hotel. Valet parking is available for MXN 120 per night. Wheelchair-accessible parking and RV/bus/truck parking are also available for guests.

Is there a spa available at Camino Real Hotel & Suites Puebla?

EXHALA is the hotel's spa and services include deep-tissue massages and mani/pedis.

Are there luxury amenities available at Camino Real Hotel & Suites Puebla?

Yes, guests can indulge in luxuries such as an outdoor pool, a garden-view restaurant, and a poolside bar at this hotel.

Does Camino Real Hotel & Suites Puebla have a casino?

No, Camino Real Hotel & Suites Puebla doesn't have a casino.

Will I find an indoor pool at Camino Real Hotel & Suites Puebla?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Camino Real Hotel & Suites Puebla good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as an al fresco restaurant and an outdoor pool.

Does Camino Real Hotel & Suites Puebla have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Camino Real Hotel & Suites Puebla have a restaurant with a breakfast menu?

Yes, Camino Real Hotel & Suites Puebla serves buffet breakfast for a surcharge each morning at La Huerta.

Will Camino Real Hotel & Suites Puebla allow pets to stay free of charge?

No, pets aren't allowed at Camino Real Hotel & Suites Puebla though service animals are welcome.

Does Camino Real Hotel & Suites Puebla have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

What is the closest airport to Camino Real Hotel & Suites Puebla?

The closest major airport to Camino Real Hotel & Suites Puebla is Puebla Intl. Airport (PBC), which is 22.5 mi away (34 minutes by car).

Are there rooms with balconies at Camino Real Hotel & Suites Puebla?

Yes, some guestrooms at this hotel offer either a balcony and a patio where guests can enjoy city and golf course views.

Camino Real Hotel & Suites Puebla Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 303 out of 1000 reviews
Rating 8 - Good. 347 out of 1000 reviews
Rating 6 - Okay. 174 out of 1000 reviews
Rating 4 - Poor. 96 out of 1000 reviews
Rating 2 - Terrible. 80 out of 1000 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Eddie.rocha.bra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great hotel at a very affordable rate. The staff is very kind, specially the ones from "food & beverage".
Stayed 1 night in Jul 2020
Verified

8/10 Good

jose antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
But problems in the check in
Stayed 2 nights in Sep 2020
Verified

10/10 Excellent

EAB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tienen un excelente protogolo de higiene a la llegada por el tema covid, la habitación impecable y la atención del personal perfecta!
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradecida

EXCELENTE atención y servicio...gracias
Stayed 2 nights in Jul 2020
Verified

4/10 Poor

Manuel

Liked: Staff & service

Una regular experiencia

El protocolo de Covid es bueno, pero solo en la entrada; no tratan igual turismo nacional que extranjero; había pedido un tipo de habitación y me dieron algo totalmente diferente y más caro... La habitación estaba limpia pero había telarañas en el techo Una tele no funcionaba correctamente
Stayed 1 night in Jul 2020
Verified

2/10 Terrible

Eulalio Juan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nefasto!!

La Peor experiencia!!! Llegando Al hotel en esta contingencia con familia !!! Reservamos y pagamos Para garantizar dormir en un lugar limpio y tranquilo para mi familia!!! Llegamos y el hotel cerrado!!! Y tuve estar buscando con mi familia y el temor de la contingencia!!! Peor peor peor!!!
Stayed 1 night in Jun 2020
Verified

2/10 Terrible

GUILLERMO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pesimo hoteles.com

Pesimo hoteles.com reservaron y cobraron la estancia. Al llegar al hotel cerrado. Y por su política de tarifa no reembolsable perdi mi dinero, ni el hotel camino real puebla y hoteles.com responden
Stayed 1 night in Jun 2020
Verified

2/10 Terrible

Antonio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was not corteous at all, the amenities were very poor maintained. Rooms were old and out fashioned. The location is good
Stayed 1 night in Jun 2020
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE LUGAR!

ES UN EXCELENTE HOTEL CON EXCELENTE SERVICIO HABITACION ALIMENTOS, ME ENCANTO!
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho, solo me gustaría que el estacionamiento fuera gratuito para los que se quedan más de 2 días, y también que tuvieran o vigilarán más en cuanto a los que se hospedan, los del cuarto de alado tenían fiesta en la madrugada, precia que iban a romper las paredes (habitación 1410) y nadie se daba cuenta, un poco más de vigilancia estaría estupendo, sobre todo para los que vamos a descansar. Faltó que el gimnasio estuviera disponible.
Stayed 3 nights in Mar 2020
Verified

4/10 Poor

JAVIER

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Complicado

Se ve que están pésimamente mal organizados y el hotel de por sí es un hotel complicado
Stayed 1 night in Mar 2020
Verified

4/10 Poor

odilón

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Ojala y mejoren ustedes y el hotel

Nunca funcionó el aire acondicionado de la habitación y se les dijo desde que llegamos. El parking pésimo no hubo un día que no esperara más de quince o veinte minutos para que me lo trajeran y además pague, no lo que ustedes me habían o lo que me contestaron cuando ya había terminado mi estancia
Stayed 4 nights in Mar 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción en Puebla. Muy buen servicio de todo el personal! Muchas gracias!
Stayed 1 night in Mar 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los precios del restaurante estan de locos y que cobren el estacionamiento esta muy mal.
Stayed 3 nights in Mar 2020
Verified

8/10 Good

RAFAEL

Liked: Cleanliness, property conditions & facilities

Buen hotel pero puede mejorar

Buen hotel pero es caro para el servicio que proporciona es incomodo pagar por el estacionamiento, muy mal el gimnasio
Stayed 2 nights in Mar 2020
Verified

2/10 Terrible

Jose Luis

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Mal servicio.

Nos entregaron el cuarto a las 5 de la tarde. Las señoritas de recepción totalmente rebasadas e incluso algunas de mal humor. El servicio para pedir algún articulo al cuarto tarda hora y media. El concierge lo mismo. En general no tienen la capacidad para atender tanta gente.
Stayed 1 night in Mar 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gusto que te cobren el estacionamiento aunque sea con descuento, las instalaciones excelentes
Stayed 1 night in Mar 2020
Verified

6/10 Okay

Héctor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No todo es agradable en el hotel

Las habitaciones están muy bien. No me gusta la forma en que se llega a las habitaciones, ya que se tiene que tomar dos elevadores. Tampoco me gusta que a los huéspedes nos cobren el estacionamiento, debería ser un servicio proporcionado por el hotel.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELENTE ATENCIÓN Y SERVICIO, FUE BUENA ELECCION.
Stayed 1 night in Mar 2020
Verified

6/10 Okay

Elda

Liked: Cleanliness
Disliked: Room comfort

Desalentador

El hotel es bueno, pero me parece increíble que te cobren el estacionamiento por hora aunque seas huésped y una cuota por el uso de internet. Otros hoteles ofrecen el desayuno en el costo de la habitación.
Stayed 3 nights in Mar 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente precio, muy amables en la recepción, almohadas muy ricas
Stayed 1 night in Mar 2020
Verified

8/10 Good

Erick Antonio

Liked: Staff & service
Disliked: Room comfort
La habitación tenía olor a tabaco muy fuerte, las camas muy duras y pocas almohadas , la ubicación es buena y el precio accesible vale lo que terminas pagando
Stayed 1 night in Mar 2020
Verified

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service

Decepcionante

Decepcionante, para este tipo de hoteles, la gente de valet parking insuficiente, media hora para entregar el auto, para pagar el estacionamiento otra media hora ya que habia que formarse en la recepcion donde se registraban los huespedes, ropa de cama sucia, y se les olvido dejar toallas en la habitacion 3 llamadas para solicitarlasy 40 min para recibirlas
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Cristal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

loveeeed it

it was amazing !!!! stayed for a whole week, nice pool clean room, amazing staff !! the only thing is the location, yes it's safe but I wish things were walking distance.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Yessica Berenice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Mar 2020