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TownePlace Suites by Marriott Orem

2.5 out of 5.0

Recent guest reviews

We had just been through a terrible rain storm getting here. Nice place, though. Small room, but with a fully equipped kitchen. Nice when they have a couch for you, too. It's right off I-15 in a busy pace, so no restaurants easily accessible. We wound up ordering in pizza. Friendly staff, but I have to say: After that rain storm I was just glad to get here in one piece!

I must say that I was pleasantly surprised with everything about this hotel. The location was excellent because it was close to a convenience store, a large grocery store, a few fast food restaurants, and access to I-15. These things were important to me as I was there for an extended stay of 30+ days. Even thought these things were close by, the hotel was exceptionally quiet and clean. The whole time I was there, the front desk professionals were very friendly, knowledgeable, and they were guest centered. Housekeeping was exceptional as my room was always clean and fresh. Much of the credit for this goes to Pon who made sure everything was in order each day. Breakfasts were outstanding and complementary and they lasted a few hours each morning with even later hours during weekends. Both Doug and Andrea made sure foods were prepared just right and available as needed for the guests. I would recommend this hotel to anyone including close family and friends. I was able to live there with it being a close second to my home.

Very nice hotel. Comfortable good location. Good food. But noticed the food was tons better when Andrea and Doug were cooking...SHOULD HAVE THEM COOM EVERY MORNING...got their names to tell them thanks!!

The location of this hotel is very convenient for Orem and to access the freeway. The room was spacious and comfortable. The beds and pillows were awesome. I would definitely recommend staying here. No issues whatsoever.

I stayed in a two bed room. It had a kitchenette and desk included. It was a very comfortable stay with really friendly staff. The water pressure in the shower was great, and there was free breakfast. Ample parking and willing to accommodate guest's needs.

While the staff is very nice and friendly, we switched rooms both were dirty but decided to live with it as we were tired. The first room had left over ice cream in the fridge. Stuff in the toilet and a dirty pillow case, streaky mirrors. The 2nd hotel room had lipstick on the wall and under the bed was just gross. Coffee cups, air fresheners and Gatorade bottles.

1) Reserved a 7 night stay for a King studio verified in reservation. Did not have a king suite so put me in a 2 queen studio. Of course no compensation for the change. 2) Same offerings at breakfast every morning for 7 days straight. Maybe vary it a little? Ate offsite the last 3 mornings. Waffle batter was old and turned runny...gross! 3) Hot tub was broke the second night, and never did get fixed for the rest of the stay. 4) Left a couple of garments behind, so had my daughter go and try and retrieve them after I confirmed they had them. She was told on her first trip that no one had a key to the lost and found and they would call her once they found them. 2 weeks passed and no phone call. She went back and after more hassle, got the items.

The receptionist for some reason was very grumpy checking me in. Not sure if he didn't like how I looked or if he was just upset of working alone at night. Breakfast is small but had the core needs. Room was clean and had extra chairs. Small TV and not much space to put your luggage outside the closets.

We've stayed here for the past four years and it's been fantastic every time. The hotel is aging well - looks and feels brand new. Staff always friendly and helpful. Pool & spa area nice too. Rooms comfortable and clean. Easy to get to from I-15 too. I don't think you'll be disappointed.

Near the major highway, easy in and out. Pretty substantial buffet breakfast (including waffle irons!) that you can take back to your room and eat in quiet. Nice having access to a full kitchen in our room! Our first night there was loud because there was a boys soccer team staying there. Lots of kids being loud after 10 pm was not ideal but it didn't last long. I think this price point brings school groups!

Room options

Suite, 1 Bedroom

King 1 | Sleeps 3

Studio, 2 Queen Beds

Queen 2 | Sleeps 4

Suite, 1 Bedroom

Queen 2 | Sleeps 5

Reviews from Trip Advisor

Trip Advisor aggregated rating

78% of guests recommend this hotel

Total of 154 reviews