Desk attendant at Check in seemed disappointed and bothered that he had to help us - asked morning attendant for a towel & she told me to go find a housekeeping cart & ask them - breakfast was minimal - coffee area dirty
Only stayed for one night and it’s a pleasant experience. Lots of dinning options and very close to BYU for a short trail to walk around.
The large rooms were wonderful. Didn't like that daily maid service wasn't available. And Really didn't like that they didn't tell us about no daily maid service when we checked in. Breakfast was AWEFUL!
No room service was an unpleasant surprise. Breakfast was mediocre. No hot tub.
The staff was great. We were a little surprised there wasn't a hot tub, but overall, everything was great.
I really like the friendly staff being patient with my hyper kids and the pool is really nice too.
Great location and clean rooms but loud utilities and uncomfortable beds.
Most comfortable hotel bed ever!!! Hotwl staff very friendy. Rooms very clean and nice.
The bathroom in the room was kind of strange, as well as TV placement. Otherwise the room was great. With a king size bed and plenty of room, comfortable stay.
My daughters and I stayed at Spronghill Suites for a wedding in July. Two of them had babies and they were quite worried about cribs and how it would work out. The staff at the hotel was wonderful and made sure we were well taken care of. I have stayed at this hotel for years and will continue to do so.
Everything you would expect from a Marriott style hotel. Clean and friendly. Always a safe bet.
The moment my husband gave his name, the staff said ,"Oh yes! We've been expecting you. The room was perfect. Only complaint: the refrigerator didn't have a freezer section, as other hotels have had, so we sadly couldn't save our extra BYU Creamery Ice Cream. We've stayed at a few Springhill Marriotts before and have never been disappointed. We're currently traveling cros-country and are going with Marriott's whenever possible. They've earned our business!
Just stayed one night on a business trip. Loved the room--very clean. Staff was very professional and friendly.
SpringHill Suites Provo is a nice hotel in a superb location. Close to everything. Our room was clean and furnished nicely. The bed was extraordinarily comfortable. Biggest negative was the traffic noise outside our west-facing room. Would probably stay here again.
I was very pleasantly surprised at how nice this hotel was. The rooms were large and had such a good layout. The 2 washrooms makes it great for when sharing the room too. The staff could not have been nicer. The front desk person even de-iced my windows for me. I'll be going back.
On business, loved the desk, free wifi and plenty of plugs for computer, printer etc. Room was very nice. I will be back.
Located in Carterville, SpringHill Suites by Marriott Provo is within a 10-minute stroll of sights such as Provo River and Brigham Young University. This 82-room, 3-star hotel welcomes guests with free breakfast, an indoor pool, and free in-room WiFi.
Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 9:30 AM.
40-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Kitchenettes, iPod docks, and sofa beds are also available.
Guests of SpringHill Suites by Marriott Provo have access to an indoor pool, a gym, and free WiFi in public areas. There's free parking and an area shuttle. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Desk attendant at Check in seemed disappointed and bothered that he had to help us - asked morning attendant for a towel & she told me to go find a housekeeping cart & ask them - breakfast was minimal - coffee area dirty
Only stayed for one night and it’s a pleasant experience. Lots of dinning options and very close to BYU for a short trail to walk around.
The large rooms were wonderful. Didn't like that daily maid service wasn't available. And Really didn't like that they didn't tell us about no daily maid service when we checked in. Breakfast was AWEFUL!
No room service was an unpleasant surprise. Breakfast was mediocre. No hot tub.
The staff was great. We were a little surprised there wasn't a hot tub, but overall, everything was great.
I really like the friendly staff being patient with my hyper kids and the pool is really nice too.
Great location and clean rooms but loud utilities and uncomfortable beds.
Thank you for leaving us a review! We will work with our maintenance department to ensure all utilities are running properly. Stay safe and healthy!
Thank you for leaving us a review! We hope to see you again!
Dear Valued Costumer, We appreciate your honest feedback! We're glad to help in anyway possible. We hope to see you again! Have a great day.