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Best Western Plus Provo University Inn

2.5 star property
Hotel with free breakfast, 6-minute walk to Brigham Young University

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Photo gallery for Best Western Plus Provo University Inn

Reception
Exterior
Free daily full breakfast
Exterior
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Gym
  • Parking included
  • Laundry

Explore the area

View in a map
1600 N Freedom Blvd, Provo, UT, 84604
  • Place, Brigham Young University
    ‪2 min walk‬
  • Place, Provo River
    ‪2 min walk‬
  • Place, LaVell Edwards Stadium
    ‪7 min walk‬
  • Airport, Provo, UT (PVU)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

8.8 out of 10
Excellent
(98 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.4 out of 10
Very good
(78 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Larger Room;with Sofabed)

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Larger Room;with Sofabed)

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed) | Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

1 King Bed and Sofabed Communication Accessible Refrigerator High Speed Internet Access Non Smoking

  • Sleeps 4

1 King with View-Accessible Mobility Accessible Communication Accessible Roll in Shower Refrigerator Non Smoking

  • Sleeps 2

1 King Bed and Sofabed Refrigerator High Speed Internet Access Non Smoking

  • Sleeps 4

Separate Bedroom 1 King Bed and Sofabed Suite High Speed Internet Access Non Smoking

  • Sleeps 4

Larger 2 Queen Bed and Sofabed Room Refrigerator High Speed Internet Access Non Smoking

  • Sleeps 6

2 Queen Bed Refrigerator High Speed Internet Access Non Smoking

  • Sleeps 4

2 Queen Bed Communication Accessible Refrigerator High Speed Internet Access Non Smoking

  • Sleeps 4

2 Queen Communication Accessible Refrigerator Non Smoking

  • Sleeps 4

1 King And Sofabed Communication Accessible Non Smoking

  • Sleeps 4

King Room With Sofabed-Non-Smoking

  • Sleeps 4

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About the neighborhood

Provo

Located in Carterville within a 5-minute walk of Provo River, Best Western Plus Provo University Inn is within a 15-minute stroll of Brigham Young University. This hotel has 99 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Brigham Young University - 2 min walk - 0.1 miles
  • Provo River - 2 min walk - 0.1 miles
  • LaVell Edwards Stadium - 7 min walk - 0.4 miles
  • Utah Valley Hospital - 11 min walk - 0.6 miles
  • Marriott Center - 15 min walk - 0.8 miles

Getting around

  • Provo Station - 4 min drive
  • Provo Central Station - 4 min drive
  • Salt Lake City International Airport (SLC) - 51 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Raising Cane's Chicken Fingers - ‬9 min walk
  • ‪Burgers Supreme - ‬5 min walk
  • ‪Street Tacos Don Joaquin - ‬9 min walk
  • ‪Taco Bell - ‬7 min walk

About this property

Best Western Plus Provo University Inn

Hotel with free breakfast, 6-minute walk to Brigham Young University
At Best Western Plus Provo University Inn, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a hot tub, meeting rooms, and conference space.
Guests can expect free WiFi and 36-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include coffee makers, free local calls, and ironing boards. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2,800 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 1998
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Courtyard Marriott Hotel Provo
Courtyard Marriott Provo
Courtyard Provo
Courtyard Provo Marriott
Marriott Provo Courtyard
Provo Courtyard
Provo Courtyard Marriott
Provo Marriott Courtyard
Courtyard Provo Hotel Provo
Courtyard Provo Utah
Courtyard Marriott Provo Hotel
Provo Marriott
Plus Provo University Provo
Courtyard by Marriott Provo
Best Western Plus Provo University Inn Hotel
Best Western Plus Provo University Inn Provo
Best Western Plus Provo University Inn Hotel Provo

Frequently asked questions

What is there to do within easy reach of Best Western Plus Provo University Inn?

This hotel is situated in Carterville within a short 5-minute walk of Provo River and also 12 minutes on foot from LaVell Edwards Stadium. You'll also find Marriott Center and University Place within a short drive.

Is parking available on site at Best Western Plus Provo University Inn?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Plus Provo University Inn include a casino at the property?

No, Best Western Plus Provo University Inn doesn't have a casino.

Is there an indoor pool at Best Western Plus Provo University Inn?

Yes, this hotel has an indoor pool along with a hot tub.

What will couples enjoy most about a stay at Best Western Plus Provo University Inn?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as an indoor pool and free breakfast.

Are there hot tubs at Best Western Plus Provo University Inn?

Yes, guests can enjoy a spa tub at this hotel.

Does Best Western Plus Provo University Inn feature a restaurant that includes a breakfast menu?

Yes, Best Western Plus Provo University Inn serves free full breakfasts each morning from its snack bar.

Does Best Western Plus Provo University Inn allow pets to stay free of charge?

No, pets aren't allowed at Best Western Plus Provo University Inn.

Does Best Western Plus Provo University Inn have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Best Western Plus Provo University Inn?

The closest major airport to Best Western Plus Provo University Inn is Provo, UT (PVU), which is 5.4 mi away (16 minutes by car).

Can I book a room with a balcony at Best Western Plus Provo University Inn?

No, there aren't any guestrooms with balconies at Best Western Plus Provo University Inn.

Best Western Plus Provo University Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 531 out of 1004 reviews
Rating 8 - Good. 234 out of 1004 reviews
Rating 6 - Okay. 113 out of 1004 reviews
Rating 4 - Poor. 68 out of 1004 reviews
Rating 2 - Terrible. 58 out of 1004 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the bed was super comfortable. We were very surprised not to find the microwave in the room. We were told that some rooms do have it and some don't. And that we should requests it when making the reservation. I wish it was more clear. They have the microwave you can use in the lobby though. The person at the front desk was VERY nice and helpful. The breakfast was very good too.
Stayed 1 night in Oct 2025

2/10 Terrible

Nicole

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My first room bedding was dirty, also the fire alarm was beeping non stop. I called the front desk, they wanted me to take them out , which is impossible due to not having a ladder and talk about unsafe. They switched us to a new room that was just as bad.
Stayed 1 night in Sep 2025

4/10 Poor

Russell

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Cold review.

There was no hot water for showers either morning. Reported it to the office the first night but got no response. On checkout the clerk said I remember you telling me that yesterday and maintenance said it was fixed. It wasn’t fixed and made morning prep very uncomfortable. Very disappointed with the response from the staff.
Stayed 2 nights in Sep 2025

8/10 Good

Marshall

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was great
Stayed 1 night in Sep 2025

10/10 Excellent

Dave

Stayed 1 night in Sep 2025

10/10 Excellent

Dan

Stayed 1 night in Sep 2025

8/10 Good

Richard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a decent motel located within walking distance of the BYU football stadium. When I checked into my room there was a cleanliness issue, but the hotel staff quickly fixed the problem after I told them about it. I like this motel, I plan to stay there again, and I recommend it to others. It's a well priced option.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marianne, Cottonwood

Stayed 1 night in Sep 2025

10/10 Excellent

neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2025

10/10 Excellent

t

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast orange juice machine was broken because OJ was watery.
Stayed 1 night in Sep 2025

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Amanda

Traveled with partner
They need more employees for check-in and the people that were working deserve a raise. We waited in line for a good 30 minutes. No water in the lobby. Our key card got us into our room, we left for a couple hours, and it didn't work so I had to go back down to get it reactivated. Not the best experience I have had.
Stayed 1 night in Aug 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and accommodative. Great having water and coffee in the libby 24/7. Breakfast was good with adequate space to congregate.
Stayed 2 nights in Aug 2025

8/10 Good

Laurie

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

Tabitha

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms clean. Bed was ok but pillows not very good. Area good and was very convenient.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

Good experience. Clean room. Comfortable bed. Warm breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Treated very good. Liked the room. Very quiet!
Stayed 1 night in Aug 2025

8/10 Good

Ginnie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Close to BYU and food options, very walkable, kind front-desk people. Would have liked the option of a cot for one of our children.
Stayed 1 night in Aug 2025

10/10 Excellent

Anjela

Traveled with family
Great place
Stayed 2 nights in Jun 2025

8/10 Good

Anjela

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Favorite place to stay
Stayed 1 night in Jul 2025

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very, very close to Lavell Edwards Stadium.
Stayed 1 night in Aug 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Beverly

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We booked the room through expedia and then they charged us for the room. They are making it difficult to get one of the charges returned. Want us to send a bank statement showing both charges. Which we did, but no refund yet.
Stayed 1 night in Aug 2025

6/10 Okay

Vera

Traveled with group
Liked: Cleanliness, staff & service, amenities
We stay every year for education week but this year was abit disappointing. Not as clean, floors not vacuumed in hallways, breakfast never had juice or yogurt or out of fruit. Just not as kept up but staff was super friendly and love the location
Stayed 4 nights in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious and close to BYU campus

We really enjoyed staying so close to the BYU campus that we could walk every day. We liked having a refrigerator and microwave in the room. The room and bathroom were very spacious. The first day the cook for the breakfast didn't arrive until 8 am which was a bit uncomfortable and we waited for the desk clerk to arrive at her desk for 15 minutes before we were able to check-in. We had quite a battle with the airconditioner which we needed to adjust daily for a consistent temperature. It seems quite old. The rooms could stand to be updated for a more modern look but overall, we would definitely stay there again. We absolutely LOVED the Tandoori restaurant next door which gave us a 15% discount because of our hotel booking.
Stayed 6 nights in Aug 2025

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