Room wasn’t as clean as expected. There was hair in the bathroom and when I went over surfaces with a cleaning wipe, it picked up dirt. Mask wearing was not enforced with guests.
OK, property for short time spent there. Facilities were clean and staff was friendly. Ceiling in bathroom are very low, and bathroom very small and tight. Exercise room also very small with low ceiling.
Polite staff and good breakfast.. we had slight issue but it was taken care of right away. No inconvenience.
Liked the room, liked that it was near a stairway. Breakfast was convenient with a nice variety of food. Location was easily accessible to the freeway.
Good location. Linens bedding could be better. Excellent staff service.
Value for money. Pet friendly. Good breakfast Friendly staff.
Older building but clean, friendly and price was satisfactory. Staff friendly. Noise a bit frustrating with interstate and truck traffic but we needed something quick from long ride to get to.
The view and the grounds were kept very nicely, and the hotel itself was very clean and comfortable
Nice area. Clean. Friendly. Would stay there again
Very close to my family. Convenient to all activities.
We weren’t in the rooms much more than for sleep and the room was clean, the bed was comfy and staff was friendly and thoughtful.
We stayed on the 2nd floor and the air conditioning was not working. It was so hot and miserable. It was cooler outside. (We stayed there July 23-26). I complained the first morning and the staff sent a repair man who did not speak English to work on the air conditioner. He looked at it and turned it off and on. Then he cleaned the filter. His efforts were pointless. I complained again that the whole 2nd floor was hot. The clerk told me that when people use the washer and dryer, it makes the 2nd floor hot and that they were aware of the problem. We stayed 3 nights. It was awful. When I checked out, I told the clerk that our stay was miserable because we were too hot the entire time we were there. He said “Sorry, but I hope you enjoy the rest of your trip.” They have terrible customer service. The breakfast was pretty good. You might wonder why we did not leave and go to another hotel. I complained every day and the clerk always told me they were working on it. I hoped they would fix the problem. But they did not.
A/C units are old and don’t work properly Rooms are Hot. We couldn’t sleep for 2 nights We have to check out the second night, because even though they change us for another room the 2nd day, it was as hot as the first one. We have booked for 3 nights. We couldn’t the 3rd. One
After getting a room on the 2nd floor and loading our luggage on the cart, was told there was no elevator. The first room we were given, the air unit didn’t work and it was 91 degrees in the room. The second room was definitely better, but not as cool as it should be on 68 degrees.
The Ramada was a nice property to stay at with a very reasonable price. Great breakfast options and a nice lobby.
Room was very clean, bed comfortable, quiet. Heading home from Arizona to Canada. Only sad thing is I lost my glasses somewhere there I’m thinking. I went back and checked the room but I may have left them on front desk or when my bag fell over. Crappy trip home with no glasses for the night, used my sunglasses. If found I’d sure appreciate them back.
The hotel and room were good overall. My wife did not like what the pillows are washed with. She wanted me to report that the pillows had a terrible smell, so much that she could not sleep comfortably, until she put a towel over them. I did not like the fact that the toilet has such a slow flush power. What is put in requires two flushes for it to go down. Not cool. Other than that. Breakfast was good and all else too.
East Bay Golf Course is within a mile (2 km) of Ramada by Wyndham Provo, and other popular sites like Provo City Center Temple are within a couple of miles (3 km). This 78-room hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and free self parking.
Enjoy a bite to eat at Ruby River Steakhouse, the hotel's onsite restaurant. Order from room service to satisfy your hunger without leaving your room.
All 78 rooms feature microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and flat-screen TVs. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, ironing boards, and desks.
At Ramada by Wyndham Provo, guests have access to a fitness center, free WiFi in public areas, and conference space. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include a business center, a seasonal outdoor pool, and a computer station.
Room wasn’t as clean as expected. There was hair in the bathroom and when I went over surfaces with a cleaning wipe, it picked up dirt. Mask wearing was not enforced with guests.
OK, property for short time spent there. Facilities were clean and staff was friendly. Ceiling in bathroom are very low, and bathroom very small and tight. Exercise room also very small with low ceiling.
Thank you Emily! We appreciate your feedback. We hope you enjoyed your short time in Provo. We are sorry that things were a little tight for you. We wish you the best!
Thank you for choosing Ramada by Wyndham in Provo! We apreciate that youve taken your time to give us a rating. Have a happy new years!
Polite staff and good breakfast.. we had slight issue but it was taken care of right away. No inconvenience.
First of all thanks for staying with us! We appreciate your feedback and are glad to hear the issue was resolved in a timely manner.
Liked the room, liked that it was near a stairway. Breakfast was convenient with a nice variety of food. Location was easily accessible to the freeway.
Hello! Thank you for taking the time to review your stay. It's wonderful to hear you liked your room, and that you enjoyed breakfast! We're glad to hear the location was convenient for you - it is a great asset for us. We appreciate your business, and hope you'll stay with us again in the future! Best regards.
Good location. Linens bedding could be better. Excellent staff service.
Hello GP! Thank you for taking the time to review your stay. It's great to hear the location worked well for you, and that you had positive interactions with our staff. We're sorry to hear the linens were less than ideal for you! We've passed the note on to our staff. We appreciate your feedback. Best regards!
Value for money. Pet friendly. Good breakfast Friendly staff.
Thank you for the great review. We appreciate hearing from you and hope you had a good experience staying with us. Best wishes,
Older building but clean, friendly and price was satisfactory. Staff friendly. Noise a bit frustrating with interstate and truck traffic but we needed something quick from long ride to get to.
Thank you for the great review. We appreciate hearing from you and hope you had a good experience staying with us aside from the traffic sounds. We are sorry about this and hope you slept well regardless. Best wishes,
The view and the grounds were kept very nicely, and the hotel itself was very clean and comfortable
Thank you for the great review. We appreciate hearing from you and hope you had a good experience staying with us. Best wishes,
Nice area. Clean. Friendly. Would stay there again
Thank you for the great review. We appreciate hearing from you and hope you had a good experience staying with us. Best wishes,
Thank you for staying with us! Thank you for the feedback. I do apologize for the inconvenience you had. I will get this feedback to our Housekeeping manager. We appreciate you!