Comfort Inn & Suites Orem near University

Liked the breakfast, location and hot tub. No dislikes; was a good value.

The hotel kept charging me for my room. At one poi t would not give me my key to get into the room with swiping my card again. The manager would not acknowledge the fact that I had prepaid for the room and I showed her from desk clerk the charges on my account. I was called multiple time through my visit while I was touring locations regarding my room and was told I needed to come back and get my stuff from my room.

I like that it’s close to everything I need and my daughter’s apartment is just behind the building:)

The staff should have made it more clear that you can't park by the back door. I parked at one in the morning when all the spots were taken. I parked by the back door and got a 60.00 ticket. My car was booted and I had to wait for them to come so I could pay and head to the airport almost late.

We would stay at this hotel again. Its location was also ideal for our needs.

I needed a motel close to UVU that was around 80.00 a night and it was a perfect location along with being a descent price . breakfast was really good, especially the mini Belgium waffles! The breakfast attendant was always working hard keeping the eating area very clean and well stocked. The condition of the motel was great, decore was warm and inviting, rooms were comfy and very clean. staff very friendly.

The jacuzzi was enjoyable. Free cookies were good.

It great. Hard to decide between a fresh Krispy Kream donut or breakfast in the morning. Spent three nights, 4 days there.

This was our worst experience at a hotel ever. We are awaken at 4:30am with what sounds like the shower running. We go check the bathroom and there is a stream of water coming through the drywall into the bathtub and over the toilet. I call the desk and the guy working basically tells me there is nothing he can do because the people above us are sleeping. I call a half hour later telling him there is 3in. of water now in the shower coming through the drywall and that our bathroom is unusable because we can't even use the toilet without getting wet. He says they are all booked so there isn't anything he can do. He calls back about 20min later saying that someone has checked out and I can use their bathroom, but its dirty, and housekeeping doesn't come until 11am. I'm sorry...but when something like this happens he should have went and cleaned the bathroom himself, instead of telling us we had to use someone else's dirty bathroom. We ended up checking out after that and leaving to go somewhere else to use the toilet and shower. When asked to get a refund for this experience he said it's a little more difficult through a third party reservation and that I would have to call back on Monday to talk to a manager. I called Monday and left messages at the desk and no one has returned my call and I still have no refund!!! Do not stay here!!!

Excellent property all bedding good and air conditioner not too noisy.

My husband and I stayed here for a weekend when we were visiting a friend. Hotel was clean but very run down. Breakfast option was ok just basic stuff with waffle maker. To the hotels defense they did have a sign that stated it just got under new ownership so they were remodeling soon so hopefully it will be a lot nicer in the future.

Very clean and quiet rooms. Attentive lobby staff--polite and prompt. Rooms clean and neatly prepared. Some furniture dated but bedding high quality. Excellent value for cost. Will definitely stay again on next visit.

The staff was great upgrading me to the suite for no extra money. I slept on the sofa bed which wasn't all that comfortable but all in all out was a decent experience and I would stay there again.

This is a nice property in a good location in Orem. The housekeeping and front desk staff is the biggest issue. Room was not cleaned thoroughly. We asked the front desk twice to replace a burned-out light bulb and no action was taken. I don't like my requests being ignored but that's what happened.

My experience was quite good. The staff was quite nice and the facility was nice for my purpose and well located.

Nice clean stay with a decent breakfast. Front desk help was top notch. Would stay again. Great location just off I-15. Parking accommodated the trailer we were pulling.

Finding the entrance was a challenge but then things were terrific.

Hotel is typical 3star in room design decor but friendliness of front desk, breakfast, free wifi and location makes it a 4star? Even gave us a rollaway at no charge.

The hotel was clean and quiet and the staff were very friendly. I would stay here again and recommend it to others.