2/10 Terrible
Roseanna
Traveled with family
Oct 17, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here!!!!
The air conditioner/heater would not turn off and it was stuck on the air conditioning. The high for the day was 70° so the room was freezing all night. We really didn’t sleep well because it was so cold. The hotel staff said they didn’t know why it was happening, but that was the end of that. The doors did not have any weatherstripping so you could hear the kids running up and down the hallway all night and they were literally running not just occasionally running. They were running back-and-forth back-and-forth. When we got there, we were told the elevators were not gonna be able to be working for a while because they were replacing the carpet so we had to wait until we could get the elevators being my mom is elderly. She can’t climb the stairs. The doors did not latch appropriately. They rattle they were not safe. The toilet was wobbly, the tubs were so slick that my elderly mother didn’t feel safe taking a shower the next morning. And it was filthy. I wish I could upload the video of how loose the door was because we did not feel safe all night. And the way that people came to breakfast at this place, barefoot, no decorum, and other people had blankets wrapped around them with no shoes. I get it’s a hotel, but it is not their personal hotel room or their house there is a certain decorum that’s expected, but not at this place.
Roseanna
Stayed 1 night in Oct 2025