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Best Western Prescottonian

2.5 out of 5.0

Recent guest reviews

Clean facility. Super friendly helpful staff. Close to town square but not walking distance. Huge rooms.

The hotel was good and so were the staff. Only thing they can improve upon would be mattress, a better quality of mattress would make it a 5 star comfort.

We were assigned to the corner building overlooking a wide open space full of homes and a pretty scenery. The rooms were private enough you couldn't hear your neighbors. They were clean and cozy we almost didn't want to leave our beds. Great stay! And so close to everything you want to experience in Prescott.

Nice stay overall, would loved if the bed quality would be better.

Only problem we encountered was the Keurig coffee maker was broken. Staff replaced it before we even got back to the room.

I enjoyed the view, the service, the food, and the clean and spacious room.

However, I witnessed 2 dog fights because one owner did not have his dog on a leash. Very upsetting to hear two dogs fighting.

Room was clean and well maintained. Staff was very friendly and helpful. Breakfast was awesome. Full buffet with large selection and nice breakfast room.

Excellent service. Clean comfortable and spacious rooms

Met friends for evening of reminiscing. Dinner at the onsite restaurant was delicious.

Took down the old Best Western sign. New corporate logo. Couldn't put up a nice bright sign related to light pollution laws.. Almost missed the place. Nothing else has changed. Clean room. Friendly staff. Nice breakfast

Stayed three nights and enjoyed them all. Is located close to everything.

This Best Western is older, unappealing to look at, and on a busy main thoroughfare with an awkward entrance from road. Our room was on the main level. The front door was dirty on the inside, bathroom fixtures are old, the bed worn. Maybe this is an older room, but it was depressing and I couldn't wait to get out.

We arrived late Friday after sitting in traffic for 3 hours on the highway . Our room was in a corner facing a brick wall ! The room was not as nice as the reviews and pics described ! The bed was comfortable but everything else was a little run down and the room seemed bare and cold. On Sunday morning around 9:30 we were woken up to drilling in the wall it was not as relaxing of a Sunday morning as we had hoped. We didn't get to breakfast on time so cant review that but it was close to down town and the Mexican restaurant in the parking lot was very good ! The hotel front desk clerk was great he helped us when we locked our keys in the room!

The cut out from the exterior wall for the heating unit leaked cold air, so the room was either freezing cold, or it was suffocatingly hot, with the forced air heating. The sheets were kind of rustic...not uncomfortable exactly, but distracting while I was trying to fall asleep as I either froze to death or was desiccated.

Our air conditioning didn't work. We called the office. Told us to reset it. We had to constantly reset it. Noisy outside our door late at night. We spent the next night at the Laquinta prescott and had a great experience. When we checked out I told the front desk person we didn't get any sleep due to the noise and no air conditioning. She just said I'll have someone look at the air conditioner.

We had a great experience. Room was clean, beds comfortable, staff was very friendly. Breakfast had a good variety of foods to choose from. Will definitely be staying here again.

The staff was very helpful and the room was very large and clean. Great location.

This is a great hotel. Clean and comfortable. Get a views. Looks better in person. Updated. Free hot breakfast!!!

It's a basic hotel but the staff (Jason) was very friendly and the waffles at breakfast was hot and fresh. The location is close to downtown Prescott and only 14 minutes away from Embry Riddle University.

1317 Gurley St Prescott AZ

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Yavapai College is a short stroll from Best Western Prescottonian, and other popular attractions like Whiskey Row are within a mile (2 km). This 121-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi. In the mountains, it's also near Prescott College and Prescott Rodeo Grounds.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 6 AM to 9 AM. Enjoy a bite to eat at the hotel's family restaurant, or relax with a drink at the bar/lounge.


Rooms

All 121 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Free local calls, ironing boards, and desks are also standard.


Property features

Renovated in 2014, Best Western Prescottonian offers an outdoor pool, free WiFi in public areas, and conference space. Free parking is available if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, a computer station, and free newspapers.

Guest reviews for Best Western Prescottonian

Everyone (13) Couples (14) Business (1) Family (5) Other (4) Friends (1)
4
Everyone

Clean facility. Super friendly helpful staff. Close to town square but not walking distance. Huge rooms.

By on Feb 18, 2018

Review comment responded on Feb 22, 2018

Thank you for taking a few minutes to share such wonderful compliments. I hope that you were able to enjoy Prescott while you were here. If you ever need suggestions for where to go, whether it be an indoor or outdoor activity, just ask one of our desk clerks at check in. They are all terrific at suggesting their favorite places. We appreciate your comments and hope we will see you again soon!

4

family outing to prescott

Everyone

The hotel was good and so were the staff. Only thing they can improve upon would be mattress, a better quality of mattress would make it a 5 star comfort.

By on Jan 5, 2018

Review comment responded on Jan 6, 2018

I am sorry to hear about your disappointment with the bedding in your room and am truly sorry that it impacted your stay. Bedding comfort is a very individualized preference. We use Sealy Posturepedic pillow top mattresses in a medium firmness to try to meet the majority of our guests preferences. As in the fable about The Three Bears, some people feel that our beds are too hard, other guests consider them too soft, but for most they are just right. Thank you once again for your candid and constructive feedback. I sincerely hope you will consider giving us another chance to provide you with an incredible stay.

4
Everyone

We were assigned to the corner building overlooking a wide open space full of homes and a pretty scenery. The rooms were private enough you couldn't hear your neighbors. They were clean and cozy we almost didn't want to leave our beds. Great stay! And so close to everything you want to experience in Prescott.

By , from Arizona on Jan 5, 2018

Review comment responded on Jan 6, 2018

Thanks for taking the time to write a review. Our staff greatly appreciates positive feedback, and I will be sure to share yours with them. We agree that good beds are a very important detail in choosing a hotel. We take great pride in creating the optimal sleep experience at Best Western Prescottonian, so I'm pleased to hear you enjoyed your stay! Thank you again for your kind feedback; we look forward to welcoming you back again in the future!

5

good stay

Everyone

Nice stay overall, would loved if the bed quality would be better.

By on Jan 3, 2018

Review comment responded on Jan 6, 2018

I am sorry to hear about your disappointment with the bedding in your room and am truly sorry that it impacted your stay. Bedding comfort is a very individualized preference. We use Sealy Posturepedic pillow top mattresses in a medium firmness to try to meet the majority of our guests preferences. As in the fable about The Three Bears, some people feel that our beds are too hard, other guests consider them too soft, but for most they are just right. Thank you once again for your candid and constructive feedback. I sincerely hope you will consider giving us another chance to provide you with an incredible stay.

5

prescott for an anniversary

Everyone

Only problem we encountered was the Keurig coffee maker was broken. Staff replaced it before we even got back to the room.

By , from Surprisee, AZ on Dec 22, 2017

Review comment responded on Dec 25, 2017

Thank you for taking the time to review your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are glad to hear that you found your room to be clean and our staff accommodating. We strive to provide clean, comfortable rooms and friendly service to every person who walks through our doors. Granted, we are an older motel, but we are continually looking for ways to renew, refresh and renovate our property. Thank you for choosing to stay with us. We enjoyed having you and hope to see you again on your next trip to Prescott.

5
Everyone

I enjoyed the view, the service, the food, and the clean and spacious room.

By , from porterville, CA on Aug 24, 2017

Review comment responded on Aug 30, 2017

Thank you very much for your wonderful review and for choosing to stay with us. We are glad to hear that you found the room to be clean & comfortable and our staff friendly & accommodating. Thank you again for your feedback and we hope to see you again on your next visit to Prescott.

4

dog friendly

Everyone

However, I witnessed 2 dog fights because one owner did not have his dog on a leash. Very upsetting to hear two dogs fighting.

By , from California on Jul 17, 2017

Review comment responded on Jul 22, 2017

Thank you for the high rating of our property. I am sorry to hear about the dogs fighting. All dogs are supposed to be leashed at all times when out of the rooms. We usually do not have these types of problems from our pet owners. I do believe this is an isolated event and I hope that you choose Best Western again on your next visit to Prescott.

4

clean and friendly

Everyone

Room was clean and well maintained. Staff was very friendly and helpful. Breakfast was awesome. Full buffet with large selection and nice breakfast room.

By on May 2, 2017

Review comment responded on May 5, 2017

Thank you for choosing to stay with us. I am so pleased that the staff was friendly and welcoming, and that you enjoyed the complimentary breakfast. We are fortunate to have a wonderful team! I appreciate your recommendation to future travelers. We hope to welcome you back again soon.

5

nice hotel close to downtown prescott

Everyone

Excellent service. Clean comfortable and spacious rooms

By on Apr 28, 2017

Review comment responded on May 2, 2017

Thank you very much for your wonderful review and for choosing to stay with us. We are glad to hear that you found the room to be clean & comfortable and our staff friendly & accommodating. Thank you again for your feedback and we hope to see you again on your next visit to Prescott.

4

very comfortable

Everyone

Met friends for evening of reminiscing. Dinner at the onsite restaurant was delicious.

By on Mar 1, 2017

Review comment responded on Mar 4, 2017

Thank you for taking the time to hare your experience with us. We are happy to hear that you enjoyed your visit with us. We look forward to welcoming you back on your next visit to Prescott!