Prairies and Lakes Vacation Packages

Our stay was disappointing. Before arrival, we received a virtual key, but only I had access to it. That meant my husband couldn't enter the room unless he had my phone, and there was no staff available - only a dimly lit room with a dead plant. Parking was confusing. We paid using the QR code in the parking lot, only to be told later by the only employee we saw during our two-day stay that we should have used a different QR code inside the building, costing us an unnecessary $25. The room itself was enormous with extra-high ceilings and floor-to-ceiling windows on two walls, suggesting it was once an impressive office building. Unfortunately, it wasn't very comfortable as a hotel room. The shades had to stay closed because of the heat but didn't block outside light well, making it difficult to sleep. An illuminated exit sign inside our room added even more light. The TV was hung on the same wall as the head of the bed. The metal-framed "art" above the bed made sitting up difficult. And because there was just one chair (and our request for a second was denied) watching TV was impossible. The shared "kitchen" on the fourth floor had a microwave and fridge. There was only decaf coffee available. We did enjoy the outdoor deck in the evening, but it was too hot to use during the day. This modern, minimalist concept simply wasn't a good fit for us, and we would not stay here again.

I always enjoy my spa experience at the Hotel Crescent Court. The staff is always friendly and accommodating. I used the House car for my nearby reservations and I enjoyed riding in a brand new, clean upscale vehicle. The driver was pleasant and very helpful. He made our ride entertaining and enjoyable.

Really amazing. Polite and clean and professional and wonderful