It was close to good restaurants and easy to get to from the highway.
Great location. Very convenient. Rooms are clean. Staff is pleasant.
No daily maid service, had to bring dirty towels to front desk, inadequate ventilation in bathroom, odd odors in hallway, shameful "free breakfast" -- DO NOT STAY HERE UNLESS YOU HAVE NO OTHER OPTIONS.
Really liked having a kitchen. Could add a toaster oven to make it perfectly equipped for our needs.
There were no amenities. For a long-term stay facility with a kitchenette, there were no pots/pans or silverware. They didn't even supply glasses. Front desk staff was very nice.
Checked in and was told my reservation was moved to the hotel across the street because they overbooked. After the first day, I received a call about my departure time because staff saw my personal belongings were still in the room so I had to remind them my reservation was for 2 nights. We came back to the hotel later on that day and it wasn’t cleaned nor did we receive fresh towels and when we called the front desk we were told that housekeeping only comes once a week and that we would be charged if we wanted extra towels. None of this was told to us upon checking in! Wouldn’t stay here again.
You have to ask for all the cookware and dishes. The "sanitized" coffeemaker was not washed. Dried coffee in bottom and looked bad.
Clean rooms and comfortable bed. Could have had more ice available.
It was ok, for the 1- night. Needs work. No cups in the room. Need upkeep..
There was a barking dog in the room across from us and I told the counter person and she said she could not hear it at the counter and what did we want her to do about it.
Ok place to stay. Clean and adequate. Room was nicely sized with a kitchen and small living room. Would definitely stay here again
Always good....spacious rooms,clean and convenient....keep your prices lower...okay?
simon front desk was excellent...very patient........ggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggg
Our door key didn't work But maybe New Years Eve had something to do with it! Even the front door to get into the Hotel didn't work.
We were switched to a second facility, reservation was not the same, bathroom was not clean. Kitchen with no supplies of any kind, and breakfast was not what was advertised. Price was right though.
The kitchen floor was dirty and the drawers and counter were sticky. The toilet didn't work properly. At one point it wouldn't flush. The pull out couch was not comfortable at all. We ended up folding it back and just sleeping on it in its regular state. The area was nice which leads you to believe that the hotel would be clean and up to date. I will not stay there again.
The hotel was clean, rooms was nicely furnished and seemed recently updated, location was good and convenient. Draw back even though the hotel is a smoke free hotel the hall way and elevator smelled of smoke, So if the designated smoking area could be relocated that would be good, house keeping could spend a little bit more time in the common area and clean under the bed and refrigerator drawers. And a little bit more breakfast selection would be nice other than, hot chocolate oatmeal and muffin, tea and coffee. Other than that yes I'd stay there again. I'd rate it 2.8
Extended Stay America - Fishkill - Route 9 is a short stroll from Northeast Regional Epilepsy Group and Van Wyck Homestead Museum. The 106 rooms at this hotel include kitchens, sofa beds, and refrigerators.
The 106 rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include sofa beds, coffee makers, and phones. Housekeeping is available on request.
Extended Stay America - Fishkill - Route 9 features free WiFi in public areas, coffee in a common area, and laundry facilities. If you plan to drive, free parking is available. The 24-hour front desk has staff always at the ready. Additional amenities include barbecue grills and a picnic area.
It was close to good restaurants and easy to get to from the highway.
Susan, thank you for being our guest at Extended Stay America and for the kind feedback. We are delighted to know you had a great stay and that you were impressed with our ideal location. It was a pleasure hosting you, and we hope to see you again in the future. Sincerely, Hotel Management
Great location. Very convenient. Rooms are clean. Staff is pleasant.
Thank you for sharing your experience with us! We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites. We look forward to welcoming you back soon! Sincerely, Hotel Management
No daily maid service, had to bring dirty towels to front desk, inadequate ventilation in bathroom, odd odors in hallway, shameful "free breakfast" -- DO NOT STAY HERE UNLESS YOU HAVE NO OTHER OPTIONS.
First and foremost, we would like to offer you our apologies for the inconvenience that you experienced during your stay with us. Your concerns have been immediately brought to the attention of our housekeeping for review and action. We are also sorry if our housekeeping policy was not shared with you at the time of your check-in. This service is done on a weekly basis to respect the privacy of our long-term guests so as to offer minimal intrusion. We are also sorry for the disappointment you had with our breakfast. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation We hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management
Really liked having a kitchen. Could add a toaster oven to make it perfectly equipped for our needs.
Thank you for taking the time to write a review about your stay with us at Extended Stay America while you were here for an event. It is great to hear you enjoyed your stay overall and liked our kitchen. We appreciate your suggestions and look forward to hosting you again soon. Sincerely, Hotel Management
There were no amenities. For a long-term stay facility with a kitchenette, there were no pots/pans or silverware. They didn't even supply glasses. Front desk staff was very nice.
Thank you for staying with us. We apologize for the difficulties you faced and for your disappointment with the in-suite amenities while you were here. Since our suites are designed for guests staying multiple nights desiring home-like living, these guests often bring their own bath amenities such as hairdryers and toiletries. These items are available and are complimentary at the front desk at any time. Also, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites, and our team gladly delivers them to your suite. On a positive note, we are happy you liked our courteous associates. We hope you will reconsider and stay with us again so that we can provide you with the type of service that makes you appreciate staying with us. Sincerely, Hotel Management
Checked in and was told my reservation was moved to the hotel across the street because they overbooked. After the first day, I received a call about my departure time because staff saw my personal belongings were still in the room so I had to remind them my reservation was for 2 nights. We came back to the hotel later on that day and it wasn’t cleaned nor did we receive fresh towels and when we called the front desk we were told that housekeeping only comes once a week and that we would be charged if we wanted extra towels. None of this was told to us upon checking in! Wouldn’t stay here again.
Thank you for your review. We apologize for the reservation issue you had and the housekeeping issues you encountered while you were here. Please be assured that we have discussed your feedback with the appropriate teams to make sure future guests do not face the same issues. Kindly note, our housekeeping service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to offer this service to you at a minimal fee. Towels and linens may be exchanged at the front desk anytime and complimentary. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
You have to ask for all the cookware and dishes. The "sanitized" coffeemaker was not washed. Dried coffee in bottom and looked bad.
Thank you for sharing your comments. We are sorry for the housekeeping service issue you encountered and regret your stay was not a pleasant one. Corrective action has already been taken in the appropriate team to ensure that this doesn't happen again. We take these concerns seriously and place great emphasis on maintaining a clean, healthy and safe environment for all of our guests. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
Clean rooms and comfortable bed. Could have had more ice available.
Thank you for being our guest at Extended Stay America. We're glad to know you liked your well-appointed room and that you were pleased with your bed. We hope you will revisit so we can provide you with another great stay. Sincerely, Hotel Management
Thank you for staying with us. We want every guest to have a positive experience, and we are disappointed that we did not succeed in our goals. Although your experience is not typical of the service we provide, we have room to improve. We hope you allow us another opportunity to make it up to you. Sincerely, Hotel Management