We had a reservation for four nights. First night we noticed that there is strong smoking smell (cigaretts and other substances) comes to our room. It was so strong that we could not sleep. We discussed this in the morning with the property front manager. Night 2 and 3 the same and I kept talking to the property manager and the front staff. One night when the smell was so strong that my eyes were burning, the lady who worked the night shift mentioned that she is alone and cannot confront the other guest(s). In short, we heard hotel is sold out and etc. Anyhow, Front office manager did promise us some resolutions in two separate occasions that we talked. However, later I learnt all these was just some temporary tactic to stop us from complaining. It's a shame that we get treated like this at a Hyatt.
Bar not open after 9 guide in room said 10 had to walk to gas station to get a beer in the cold
Nice rooms good breakfast friendly staff good location aswell
Staff was very friendly. Breakfast omelets were very delicious! One staff recommended the diner across the street (Red Line Diner), and we loved it!
Clean. Well-located. Huge room. Breakfast. Very happy.
We were here for 10 days. The staff were all great. Full breakfast included in the price, plus we had a small kitchen that was perfect. Housekeeping kept us clean when we requested. It is conveniently located to Rte 84, and a number of restaurants and Walmart. You do need a car to go to Beacon. Will definitely stay here again
The bar was nice after a long day of travel, and the food on site was also convenient.
Great location right off of I-84 exchange. Close to Fishkill and Beacon. You do need a vehicle to get around. While it is a great location, it obviously gets a lot of use and the facility itself is getting older. Could use some updating.
Maybe my situation was isolated but this wasn’t what we expected. Our room did not have the kitchen as expected and the hotel is a bit dated. Doesn’t mean it’s a bad place. Just that I had a bad experience.
Centrally located. Solid property. Comfortable beds, good showers. Nice staff. Bonus breakfast..
Located 1.5 mi (2.4 km) from SplashDown Beach, HYATT house Fishkill/Poughkeepsie is within a 10-minute drive of other popular attractions like Dia Beacon. This 3-star hotel has 135 guestrooms and offers conveniences like free breakfast, an indoor pool, and a 24-hour fitness center.
Free buffet breakfast is served each morning from 6:00 AM to 9:30 AM. The onsite restaurant is a great place to grab a bite to eat, or mingle with other guests at the free daily manager's reception.
The 135 accommodations feature sitting areas. 42-inch flat-screen TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Microwaves, refrigerators, and coffee makers are other standard amenities.
At HYATT house Fishkill/Poughkeepsie, guests enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. If you plan to drive, free parking is available. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include conference space, a business center, and coffee/tea in a common area.
Thank you for the rating on our hotel.
Thank you for the kind rating on our hotel!
I am sorry your stay was anything less than exceptional
We had a reservation for four nights. First night we noticed that there is strong smoking smell (cigaretts and other substances) comes to our room. It was so strong that we could not sleep. We discussed this in the morning with the property front manager. Night 2 and 3 the same and I kept talking to the property manager and the front staff. One night when the smell was so strong that my eyes were burning, the lady who worked the night shift mentioned that she is alone and cannot confront the other guest(s). In short, we heard hotel is sold out and etc. Anyhow, Front office manager did promise us some resolutions in two separate occasions that we talked. However, later I learnt all these was just some temporary tactic to stop us from complaining. It's a shame that we get treated like this at a Hyatt.
I am very sorry for you experience at our hotel. I will look into the issue further and pass on the comments to my GM for him to reach out.
Thank you for the kind rating on our hotel!
Thanks for the kind rating!
Thank you for the kind rating on our hotel!
Bar not open after 9 guide in room said 10 had to walk to gas station to get a beer in the cold
Thank you for the rating on our hotel!
Nice rooms good breakfast friendly staff good location aswell
Thank you for the kind rating on our hotel!
I apologize that the stay was not up to standards, I hope in the future you can give us another chance.