4/10 Poor
Susan, Blacksburg
Apr 11, 2025
It was hard for me to find because the original Hampton inn is being turned into an elder care facility and is a mess and apparently another Hampton inn was built behind the old one and is not visible from road. My room smelled terribly musty and when I turned on air it got worse. AC/heat Unit was visibly dirty. Staff was great and gave me a new room and AC/heat unit was still old, but not musty. Stains and wear everywhere in the new room, on carpet, furniture, chairs etc. I will not stay here again and am surprised Hampton inn has its name on this property.
Staff was wonderful though. there was no blow dryer in room and she promptly gave me a brand new one. Both staff members I met were very cheerful and helpful. Towels and sheets were clean, but I’ve never seen a Hampton inn room so worn down. Gave me creepy crawlies and didn’t feel comfortable sleeping there.
Susan
Stayed 1 night in Apr 2025