long term parking for flying out of PDX. and shuttle to airport.
The curtains in the room were dirty and I’m not talking about dust they had food caked on certain parts of them. The toilet handle was loose. The tub wouldn’t drain. And the microwave was on its last kick.
The staff was very attentive however the room is very dated torn curtain cracked window coffee maker doesn't work but now it does after I slammed it
Very nice facility. Very efficient staff. Affordable
Close to car rental and airport, so convenient for my travel!
Clean and presentable. Reception was helpful and on top of things.
This is a park and fly hotel. Getting onto property requires passing through automated gate with ticket system. Parking lot was full so had to find a spot a long way from front door of hotel. No real problem for me but might be for some. Staff were okay. Not really friend but not bad. Rooms are dated because it’s an old hotel but was reasonably clean. Breakfast buffet was good. Overall it was okay.
Had to pay an additional $10 per night to park in the parking lot which should be included in the price of your hotel. Found black hair in bathroom sink and tub. The night stands and tables were not wiped down thoroughly. Also had to pay an additional $9 per person for breakfast which was mediocre at best. French toast was hard as a rock. No option to make waffles like at most hotels with lesser Stars. I don't have plans of staying there again. The price and amenities do not match.
The hotel tried charging me for parking although I didn't even have a car, and my key card needed resetting just about every time I went out.
Convenient, but pricey. Breakfast not included. Parking is extra.
We stayed in the same hotel around 4 years ago and at that time the rooms were more clean that's why we came back. The lobby is nice as it was 4 years ago. I love the idea that it has microwave inside our room since it is very helpful when travelling with kids. I don't like the smell of the towels though, I don't know if it is the detergent. They should also use fabric softener as it is very harsh on the skin. Good thing I always bring a towel with us whenever we travel. The pool area is also nice.
I have a 5:30am flight. I booked this room because it was an “airport” HI. The problem is, it’s nowhere near the airport. Never using Orbitz again.
Comfortable hotel with clean rooms. I only stayed one night but would definitely stay again.
Grotto is within a mile (2 km) of Holiday Inn Airport - Portland, and other popular sites like Cascade Station are within a couple of miles (3 km). This 3-star hotel has 284 guestrooms and offers an indoor pool, free in-room WiFi, and a fitness center.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Order from room service to satisfy your hunger without leaving your room.
Holiday Inn Airport - Portland's 284 rooms provide microwaves, coffee makers, and free local calls. Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities.
Guests staying at Holiday Inn Airport - Portland enjoy an indoor pool, a fitness center, and free WiFi in public areas. Self parking is available for USD 10.00 per day. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this hot springs hotel include a business center, coffee/tea in a common area, and free newspapers.
Dear Anonymous, We thank you for sharing your generous score and I hope that we will have a future opportunity to welcome you through our doors to even further impress. Best, Shane Shavers Assistant General Manager
long term parking for flying out of PDX. and shuttle to airport.
Thank you for your feedback. We truly appreciate your kind words and I will be sharing them with the appropriate department. We pride ourselves on delivering a memorable hospitality experience. We thank you for your business and look forward to being at your service should your travels bring you back to Portland. Respectfully, Shane Shavers Assistant General Manager
Thank you for your feedback. We hope to see you again in the future. Please know that we appreciate your business and loyalty.
The curtains in the room were dirty and I’m not talking about dust they had food caked on certain parts of them. The toilet handle was loose. The tub wouldn’t drain. And the microwave was on its last kick.
Dear Anonymous-- Thank you for your recent visit here to the Holiday Inn Portland Airport, and for taking the time to provide feedback regarding your experience. I sincerely apologize that we didn't meet your expectations; we strive to make this a home away from home for every guest. I have shared your comments with housekeeping and engineering teams, so that we can address these issues. We hope that you will give us an opportunity to demonstrate that this is not our standard. Sincerely,
The staff was very attentive however the room is very dated torn curtain cracked window coffee maker doesn't work but now it does after I slammed it
Dear Anonymous-- Thank you for your recent visit here at the Holiday Inn Portland Airport. I am very pleased that our staff was attentive to your needs, and apologize for not meeting your expectations regarding the condition. I will pass your information on to our engineering staff, so that they may address that immediately. Thank you for sharing, and allowing us the opportunity to fix it. I hope that you will stay with us again, and demonstrate our improvements. Sincerely,
Dear Guest, Thank you for your feedback. We hope to see you again soon. Kind Regards, Irina Birca AGM
Very nice facility. Very efficient staff. Affordable
Dear Guest, Thank you for your excellent feedback. We are looking forward to welcoming you back soon. Kinds Regards, Irina Birca AGM
Thank you for your feedback. We appreciate your business and hope to see you again soon. Kind Regards, Irina Birca AGM
Close to car rental and airport, so convenient for my travel!
Thank you for your feedback. We appreciate your business and hope to see you again in the future. Kind Regards, Irina Birca AGM
Dear Anonymous, Thank you for the fabulous 5/5 rating. We are very pleased you enjoyed your stay with us and we look forward to welcoming you back in the future. Sincerely,