Studio, 1 Queen Bed, Smoking
from $91
Extended Stay America Portland - Beaverton
2.5 out of 5.0
3.3
out of 5
Average Guest Review
See all 51 reviews
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Recent guest reviews
I arrived at the Hotel 15 min after check in was allowed and was told my room wasn't going to be ready for another hour. They asked me if I could come back then but I said I could not because I had driven for long time and wanted to rest.
We have books two rooms for 9 nights at this hotel. House keeping needs to order in advance, rooms were very noise, dirty and hotel staffs are impatient. Also when we check out early, we wondering is there any refund? The front desk lady was lying to us say yes. But refund never shows up. Don't take the Motel, and much more better hotels near this area.
The lady in front desk is not respond customers' requires. Not picking up phone call, don't care how long the customers have been waiting for, just do what ever she wants. Do not take this motel, and I am sure you will regret.
Had 1 night reservation for April 26th, I was supposed to arrive in PDX at 10 PM but my flight got delayed and I didn't arrive at the hotel until almost 4 AM. The staff (I recall her name was Bailey) was very accommodating and helpful even at 4 am. I had requested a late check-out since I wanted to sleep in and it was granted. The room was clean, well equipped and spacious. The hotel's location is also close to a grocery and many restaurants. If you are looking for a clean, comfortable, no frills stay, I totally recommend this location.
Personally I don't like the motel feeling of the doors being on the outside. I like having more of the hallway inside feel. I like to be able to open my curtains without feeling like people from the street and parking lot can see me so I would've preferred a different set up. The room was clean and bed and pillows were very comfortable. I did not like the smell of the room when I walked in. It smelled like dirty / stale people had been living there for a while so I tried opened up the door to air it out a bit and sprayed some perfume. Unfortunately you can't open a window. Another thing I didn't like is that the kitchen supplies were not in the room. You had to ask ahead of time so I had to carry some items from the check in the lobby to my room. I probably would not stay here again unless I were desperate or didn't care about those things. All in all it was decent. No major complaints.
My only complaint was the continental breakfast. Very skimpy. Oatmeal packets and snack bars. No spoons for the oatmeal. No one at the front desk to ask. Coffee was empty.
Room was fairy clean. Carpets needed cleaning and trash wasn't taken out. Bathroom and kitchen were clean. Dog was barking for a long time in a room close by, children were shouting, and a man on his motor cycle kept revving his engine. People don't seem to be curtious of others any more! (Not the hotel's fault!)
Poor quality of service. The AC did not work, and the room still had stuff left by previous guests. Overall, lower value for money when compared to other placed.
Everything is lower grade, not like I've seen in other locations of Extended Stay.
It was in a great location to the high school the basketball game was. The staff was friendly and even up late for late check in after 12am
Room fine, food, breakfast very basic. Grab and Go. Price was right.
Very convenient location to stuff, the staff is friendly and helped with my needs.
We decided to do a last minute trip to portland for some christmas shopping. we wanted a hotel that was close to the nike employee store. The room was clean, has a kitchenette. They have free coffee and muffins, granola bars, and fruit in the morning.
Clean, quiet and very friendly staff. Just what I needed. Close to shopping and restaurants. Room was clean and the right size for one person. Not a lot of room to move about. Had a full kitchen!. I would stay here again. Great value
We needed to be close to the Nike Campus and the hotel had way more amenities than we needed with the fridge, microwave, stove, etc. The breakfast was a little weak with it only being grab and go but the hotel was up front about that both on the website and when we arrived.
Hotel has nice amenities.Very comfortable.Grab and go breakfast is plain and simple,just right to start the day.
Had a wonderful time at this hotel. Very nice kitchen. Rooms get a full cleaning once a week. Had a hard time finding the place to take the trash out at the hotel but that's a very minor issue. Room was clean upon check in, spacious, comfortable. Nice shower. Great staff that accomidated me no issues when I lost my key several times.
It's was my first time staying this hotel, I thought it was avarage hotel like ramada. But it's not, there's no room services at all, so if you need towels you have to take your dirty once down to the office and get new once, how uncomfortable that is. The key will deactivate is self. If they will provide the room it will become good hotel.
Had a problem with my reservation so had to wait for a room to be ready. The motel was fully booked which seemed to put a strain on their staff. But all in all I think this is a great little place and most of the year its a great value for what you get. Not so much so, when rates around here skyrocket in the summer, but I guess in comparison to other properties, it's still a good deal.
Staff was helpful with towels and the extra blanket and shampoo
Hotel highlights
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
- Concierge services
Extended Stay America Portland - Beaverton places you within a 15-minute drive of popular attractions such as Oregon Zoo and Portland State University. This hotel has 143 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. Moda Center and Portland Japanese Garden are also within a 20-minute drive of this Beaverton hotel.
Dining
Start your day off right with a free continental breakfast offered each morning.
Rooms
The 143 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Coffee makers, free local calls, and ironing boards are other standard amenities. Weekly housekeeping is available.
Property features
Renovated in 2012, Extended Stay America Portland - Beaverton offers free WiFi in public areas, coffee in a common area, and laundry facilities. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with concierge services and securing valuables. This hotel also has barbecue grills.
Guest reviews for Extended Stay America Portland - Beaverton
room not ready
Everyone
I arrived at the Hotel 15 min after check in was allowed and was told my room wasn't going to be ready for another hour. They asked me if I could come back then but I said I could not because I had driven for long time and wanted to rest.
impolite hotel staff, ignore customer's questions.
Everyone
We have books two rooms for 9 nights at this hotel. House keeping needs to order in advance, rooms were very noise, dirty and hotel staffs are impatient. Also when we check out early, we wondering is there any refund? The front desk lady was lying to us say yes. But refund never shows up. Don't take the Motel, and much more better hotels near this area.
Review comment
General Manager responded on Jun 10, 2017
Thank you for your review. Our team strives to ensure an exceptional experience for all our guests, and we are so sorry we did not meet your expectations. Your feedback is appreciated as it will help us to improve our service and facilities moving forward. We hope you will give us another opportunity to show you our hospitality and to prove we truly value your patronage. Sincerely, General Manager
no housekeeping unless services are required
Everyone
The lady in front desk is not respond customers' requires. Not picking up phone call, don't care how long the customers have been waiting for, just do what ever she wants. Do not take this motel, and I am sure you will regret.
Review comment
General Manager responded on May 30, 2017
Thank you for your review. We apologize that our front office team fell short of providing you with the excellent service that we strive for daily. I have shared your feedback with my team, and we have taken measures to ensure this does not happen in the future. We would love the opportunity to provide you with the hospitality that you should have experienced during this stay. We hope to welcome you back soon! Sincerely, General Manager
wonderful staff
Everyone
Had 1 night reservation for April 26th, I was supposed to arrive in PDX at 10 PM but my flight got delayed and I didn't arrive at the hotel until almost 4 AM. The staff (I recall her name was Bailey) was very accommodating and helpful even at 4 am. I had requested a late check-out since I wanted to sleep in and it was granted. The room was clean, well equipped and spacious. The hotel's location is also close to a grocery and many restaurants. If you are looking for a clean, comfortable, no frills stay, I totally recommend this location.
Review comment
General Manager responded on May 4, 2017
Rolando, it was a pleasure to have you as our guest at Extended Stay America - Portland - Beaverton. We are delighted to read you liked the outstanding service provided by our staff and that our location was perfect for your needs. I will share your compliments with my Front Desk Staff. Reviews such as yours mean a lot! We look forward to welcoming you back. Sincerely, General Manager
clean but smelly
Everyone
Personally I don't like the motel feeling of the doors being on the outside. I like having more of the hallway inside feel. I like to be able to open my curtains without feeling like people from the street and parking lot can see me so I would've preferred a different set up. The room was clean and bed and pillows were very comfortable. I did not like the smell of the room when I walked in. It smelled like dirty / stale people had been living there for a while so I tried opened up the door to air it out a bit and sprayed some perfume. Unfortunately you can't open a window. Another thing I didn't like is that the kitchen supplies were not in the room. You had to ask ahead of time so I had to carry some items from the check in the lobby to my room. I probably would not stay here again unless I were desperate or didn't care about those things. All in all it was decent. No major complaints.
Review comment
General Manager responded on Mar 8, 2017
Thank you for your constructive review of our hotel. We are sorry for the odor issue you experienced in your room. We will be sure to share your feedback with our housekeeping team in an effort to improve our service. On a positive note, we are pleased you liked your spotless room. Please give us another opportunity to serve you with a much better experience in the future. Sincerely, General Manager
very nice room. comfortable.
Everyone
My only complaint was the continental breakfast. Very skimpy. Oatmeal packets and snack bars. No spoons for the oatmeal. No one at the front desk to ask. Coffee was empty.
Review comment
General Manager responded on Feb 9, 2017
Thank you for being our guest at Extended Stay America - Portland – Beaverton. We are glad you enjoyed your well-appointed room. However, I am sorry to know you were disappointed with our complimentary grab-and-go breakfast as well as the service issues you experienced. Thanks again for your stay, we hope to have the opportunity to welcome you back soon! Sincerely, General Manager
ok
Couples
Room was fairy clean. Carpets needed cleaning and trash wasn't taken out. Bathroom and kitchen were clean. Dog was barking for a long time in a room close by, children were shouting, and a man on his motor cycle kept revving his engine. People don't seem to be curtious of others any more! (Not the hotel's fault!)
below expectations
Couples
Poor quality of service. The AC did not work, and the room still had stuff left by previous guests. Overall, lower value for money when compared to other placed.
not like other extended stay hotels
Singles
Everything is lower grade, not like I've seen in other locations of Extended Stay.
basketball
Families
It was in a great location to the high school the basketball game was. The staff was friendly and even up late for late check in after 12am
Thank you for being our guest at Extended Stay America - Portland - Beaverton. We apologize that your room was not ready upon your arrival, causing you to have to wait. We are reviewing your situation to see what went wrong, so we can avoid this in the future. We hope rest of your stay was enjoyable and that you will choose us again in the future. Sincerely, General Manager