Property was fine. Some remodeling happening but no big deal. Our room had a dirty syringe in between the 2 beds. When we brought this up to the front desk and asked if we can be moved, the attendant told us to just pick it up and throw it away because she didn’t have any other rooms available. After my husband got upset, she temporarily moved us into another room until the next morning and told us she is going to have housekeeping clean the room. I asked not to be in that room again and she told me to talk to the manager the next day. The manager was to work the evening shift however we had a family wedding so we had to leave however the manager did call me and told me that she moved us to a different room and she upgraded us to a suite. We understood that this wasn’t the facility staffs fault but just didn’t like the hassle and attitude from the attendant
On busy boulevard. Sirens were heard, shared parking with restaurant. Surrounded by businesses. One was adult entertainmentand laundromat. Apartment buildings behind it. Could hear next door room in hotel shower loudly and each door slamming.
We’ve stayed here before and love the location. Staff are very friendly and rooms are clean.
P. Karin has excellent customer service skills. Accomodations was great very relaxed atmosphere. Definately will be going back in the future
They forgot to clean our room. Breakfast was not clean. Room was okay.
Enjoyed good hot breakfasts with scrambled eggs, bacon or sausage, and waffles. I was impressed that the butter, milk, cream, etc. were kept neatly and well-chilled in a counter-top refrigerator. Our room and bathroom were very clean.
I enjoyed the quiet experience of the rooms. I also appreciated the consistent good quality of breakfast food. The elevator is being repaired. I appreciated the excellent staff giving me a convenient, first floor room.
The elevator was out of service, the upstairs and stairs footsteps were very noticeable and bothered whole night. Also, I was been awake by the water running next room in about 4 o'clock am for all three nights! However, you have good breakfast!
It was a good hotel. I slept well and the rooms were clean.
Good place for the rate. No complaints, which is exactly what you want to have, right?
The staff were friendly. The hotel was a little old and creepy feeling, but effort seemed to be made to make it look a little updated. Long creepy hallways, though. There was also a very strong smell of marijuana in the hallways on the floor I was on, but not in my room. Had to hold my breath when walking down the hall.
Rooms were decent. But this location has Ant Problem. There were many ants in the room. On complaint they did spray pesticide. But when we came back in night there were still some of them, on complaint to staff they just bluntly replied "Hotel is booked 100% we cannot do anything." The reply was very blunt.
Not a great location, good breakfast, everything you should expect from a two-star; basically good at what they offer, but nothing great let alone exceptional.
The staff at this hotel were friendly and very helpful. They accommodate my needs and where very considerate. The location is great for what I was there for. The sheets and cover need replacement as there were cigarette holes on the comforters and the bed was thin. I would recommend it to people based on the staff experiences.
Comfort Inn & Suites Beaverton - Portland West places you within a 15-minute drive of popular attractions such as Oregon Zoo and Portland State University. This 101-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour business center.
Comfort Inn & Suites Beaverton - Portland West's 101 rooms are air-conditioned and provide coffee makers, free newspapers, and free long-distance calls. Guests can expect free WiFi and 55-inch LED TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and slippers. Free local calls, ironing boards, and desks are also available.
Guests of Comfort Inn & Suites Beaverton - Portland West enjoy access to free WiFi in public areas, a 24-hour business center, and a seasonal outdoor pool. If you decide to drive, there's free parking. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include coffee/tea in a common area, express check-out, and free newspapers.
Dear Valued Guest, We would like to thank you for your valuable feedback and hope to see you again next time. Sincerely, General Manager Comfort Inn & Suites
Dear Valued Guest, We would like to thank you for your business and hope to see you again next time. Kind Regards, Liz Lionberger GM
Property was fine. Some remodeling happening but no big deal. Our room had a dirty syringe in between the 2 beds. When we brought this up to the front desk and asked if we can be moved, the attendant told us to just pick it up and throw it away because she didn’t have any other rooms available. After my husband got upset, she temporarily moved us into another room until the next morning and told us she is going to have housekeeping clean the room. I asked not to be in that room again and she told me to talk to the manager the next day. The manager was to work the evening shift however we had a family wedding so we had to leave however the manager did call me and told me that she moved us to a different room and she upgraded us to a suite. We understood that this wasn’t the facility staffs fault but just didn’t like the hassle and attitude from the attendant
We appreciate you staying with us and taking the time to share your thoughts. It's great to know that our remodeling efforts did not impact your visit. However, we apologize for any concerns about the room as well as for any distress about how it was handled. We're glad it was solved the following day, and we'll speak with the person concerned. Should your adventures bring you back to the area, we'd be grateful for the opportunity to offer you a more positive experience.
Dear Valued Guest, Your feedback is valued and we hope to see you again next time! Sincerely, Liz Lionberger GM
On busy boulevard. Sirens were heard, shared parking with restaurant. Surrounded by businesses. One was adult entertainmentand laundromat. Apartment buildings behind it. Could hear next door room in hotel shower loudly and each door slamming.
Dear Valued Guest, We are sorry to hear your stay was unsatisfactory. The staff and I are working hard to continue to improve the hotel and services provided. Please accept our apology and allow us an opportunity to make it up to you. Sincerely, Liz Lionberger GM
Dear Valued Guest, Thank you for taking the time to provide a review on our behalf. The staff and I appreciate your feedback and will utilize it to continue to make improvements to the guest experience. Sincerely, Liz Lionberger GM
We’ve stayed here before and love the location. Staff are very friendly and rooms are clean.
We always enjoy seeing familiar faces walk through our doors. Our team is delighted that we are your place to stay when you visit the Beaverton-Portland area. It is wonderful that you know you can always expect to have a clean and comfortable room and friendly and helpful customer service each time you visit. We look forward to your next stay. Come back soon!
Dear Valued Guest, Thank you for your recent business and kind review. Your satisfaction is very important to us and we are happy to hear we met your expectations! Have a great new year. Kind Regards, Liz Lionberger GM
P. Karin has excellent customer service skills. Accomodations was great very relaxed atmosphere. Definately will be going back in the future
Our friendly staff truly enjoyed hosting you and will be proud their commitment to service with a smile impressed you. We're glad you had a relaxing visit, and we look forward to your next stay at Comfort Inn & Suites Beaverton - Portland West!
Dear Valued Guest, We appreciate your business and want to thank you for taking the time to provide a kind review. Thank you so much for sharing. Kind Regards, General Manager Comfort Inn & Suites