Hotels with a Pool in Poinciana, FL

"We were only at the property for one night & did arrive late in the evening, so our experience was limited, however after checking in and getting to our room we discovered that there were no extra sheets or bedding for the pull-out couch. Called the front desk, & they said they would send someone up with some. We waited & waited, finally looked outside the door & found bedding left at the door without anyone knocking to say it was there, only top sheet & a very thin blanket. As I said, it was late when we checked in, around 10pm, so everything was closed which was expected. I went to get some ice out of the freezer & the bin was empty. I called the front desk to ask if there was an ice machine, to be told only the freezer ice & that I needed to switch the ice maker on to get ice. Which meant no ice for the evening for us. We went to get cleaned up for the night & discovered no soap in the soap dispenser, so I thought I'd try the body wash, empty...& the shampoo, empty. Went into the kitchen to wash my hands with dish soap & found the fresh roll of paper towels with a huge wad of black fuzzy lint or something stuck to it. It was really a lot for one evening!!! The next morning, check out at 10 am, at 9:45am as we were gathering our last bit of luggage to leave, someone just knocked on the door & walked in the room. Assumed it was housekeeping, have no idea as they just walked out again. This was not the best experience. Left all this detail with the hotel, no response."

"The check in and check out process could be a lot better rooms were clean when i got there pool area was cool the location is amazing lots to do around the area very close to disney and universal studios "

"After a rough start it turned out to be a very nice stay. Always remember when your booking something also go to the hotel page & read everything about the facilities before booking."